6700 all-in-one - can't copy, scan or fax

Similar Questions

• Photosmart 2575 all-in-One printer scanner copier scans no longer, print only; MSI file not found

  It worked beautifully and still works fine as a printer, but can no longer answer mode "scan", which gives the message: "no scan options...". »
  I downloaded and installed your software (AIO_CDB_2570_Full_Win_WW_130_141.msi) from the HP Web site - even received a "Welcome" message after installing on my laptop (HP Mini running Windows 7 with all updates).  But when Windows tries to configure the installation package, it fails... (Message: Please wait while Windows configures HP Photosmart Essential.)   ...  Time remaining 1 minute' - then it gets no further.)

  Center of HP solutions running on my HP Mini, the message is: "your HP Photosmart 2570 series is ready" and I can adjust the parameters of scanning on the 2575 of my laptop. -for laptop and 2575 are "talk" to each other...
  When I run printing HP and Scan Doctor 4.4, it found errors of Solution Center & Twain & tells me I need an update to fix the errors, but it sends me to the same place from where I have already downloaded the software updated!
  Windows7 does not recognize the newly installed software & more like another package: "HPPhotosmartEssentials.msi", which he says he can't find.

  Instruction was also found on the HP Web site: "Locate & install the .msi file is missing file in the Temp of your computer folder", but there is no msi file in the Temp folder (download goes to the downloads folder).

  Please response ASAP - I cannot USE MY PHOTOSMART2575 MORE scanning DOCUMENTS and have lost DAYS on this - making circles in the round...

  I look forward to your help!

  Jeanne

  [Thank you for visiting the Forums from HP Support. I'm sorry to inform you that your message needs some changes to remove personal information].

  Sorry to say your advice has not solved my problem - but received a phone call the week last of Henry of HP at Gateshead (n. of England) support.

  After 4 hours or more (he missed his lunch...!) firmly on the phone and computer being "picked up" remote, it has removed HP all THE files on my computer (HP Mini) and then reloaded OLD original software for 2575 with updates,... Finally got all-in-one scan with the HP Mini success - so big thanks to Henry at Gateshead for his help there... :-)

• Want to 4500 e - all - n - one: can not copy or scan

  
  

  Hello

  Thank you for using the forum.

  From your description, it seems that the scanner unit may be faulty.

  Can you turn off the printer and turn it back on? (Make sure that the scanner cover is closed when it is turned on)

  If you still get the same black copies, the scanner is probably defective and you need to contact technical support.

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• PSC 1315 all-in-one can be used as a fax machine?

  I thought I had faxed before 1315, ha ve in hook new computer and now it seems that I can't send fax, it is even possible to use while a psc 1315 as a fax?

  Well, no, it isn't. You can see the specs here PSC 1315 specifications. If you had faxed to her, you would have a phone line connected on it.  Maybe you tried an e - fax service and the printer to scan the document.

• Premium Fax e-All-In-One c410: Premium Fax e-All-In-One c410 printing, copying and scanning problems

  My c410 HP Premium Fax e-all-in-one won't copy (white spell page), only prints in faded gray even when the quality is set to 'best', will only print up and part side of page - excludes the middle of the page and analyze only a portion of the document.  A new black ink cartridge has been installed in a couple of weeks.  Supply levels say the black is full, all the color is 3/4 full and the photo ink is full.  The printer has been idle for a few weeks - I had to restart it returning to work, because he wouldn't (and is often not) respond to print requests.

  Hi @14141,

  I see by your post that the copies are to come in white and black is printing in grayscale. I will definitely do my best to help you.

  Please, try the steps outlined in these documents to see if she will help solve this problem. Do not take into account securities.

  Problems print quality setting for the HP Photosmart Premium Fax all-in-One Printer Series (C410a C410b, C410c, C410d, C410e).

  An "Incompatible cartridge ' or 'Ink cartridge problem' message for HP Photosmart Premium Fax e-All-in-One Printer Series (C410)."

  Inkjet printers from HP - "Ox."... «or «C2...» "Error code appears.

  I have also provided a few steps to troubleshoot issues when you try to print from the Mac.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +.

  Then click the Add button.

  You use genuine HP cartridges?
  What are the ink levels?

  Let me know the results of the Diagnostic print quality report?

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• Envy120 all-in-one not to copy

  Our 120 want all-in-one does not copy. Wireless printing works very well. But when I load top something to copy everything that comes out is a full page of dark ink. Is there a light that could be since no light comes from the bar.

  Hi @RetiredRDH

  I think that the problem is related to the scanner bulb.

  The following document will help use the problem; Copies or Scans have vertical stripes, lines or Black Pages

  I hope this helps.

  If the issue persists, I suggest to call HP.  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps.

• HP Photosmart C4150 all-in-One printer/scanner/copier - the file you specified does not contain a compatible software driver for your device.

  I'm about to pull out my hair!

  My HP Photosmart C4150 all-in-One printer/scanner/copier will SCANNER is no longer.  I uninstalled the printer in the hope of re - install and fix the problem, but now I can't re-install.  He tells me I'm the operating system (Windows Vista - 64 bit OS) is not compatible.
  I remember that I kept getting error messages when Microsoft Updates running on my computer and I followed some "fix" for the error to go away in a few months.  I think I should have done something to mess up my driver?
  I'm not computer savvy so I hope someone out there can help me get my printer, re-installed and the scan option to work again.
  It seems to me have tried every download from the HP Web site, and nothing seems to help!

  Hello

  1 did you change your computer, after which the issue started?
  2. are you connected to a domain?
  3. have you downloaded the correct driver version?

  I would recommend that you download the correct driver (Vista 64-bit) from this link and check if that helps.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=1832919

• Bad or missing ink when printing or copying on HP all-in-one and color copier product families

  Click here for a description detailed steps for when colours or black are bad or missing when you print or copy on HP all-in-one and color copier product families.

  Determine if the problem is associated with cartridge

  1. the test report does not print correctly

  Check the estimated ink levels

  Check and clean the ink cartridges and the print carriage

  2. the test page prints correctly (for products only all-in-one)
  Step 1: Verify that the correct printer driver is selected in the software program
  Step 2: Restart the computer
  Step 3: Make sure that the correct printer driver is installed
  Step 4: Verify that printing in grayscale option is not selected
  Step 5: Select a color management profile
  Step 6: Determine if the problem is with the application software
  Step 7: Remove and then reinstall the all-in-one software

  Click on the laurels on the left side to help and click on accept as Solution to a solution. I work for HP.

  Best regards
  Kenneth

  I hope this helps!

• The 7510 all-in-one can be connected to an iMac by Bluetooth instead of Wi - Fi connection?

  The 7510 all-in-one can be connected to an iMac by Bluetooth instead of Wi - Fi connection?

  Hi johnrpiano,

  No, the 7510 does not support bluetooth connections.

• HP all in one c4180 "unable to scan or copy.

  Using Windows 7 and my HP C4180 not scan or copy and comes up with the message "unable to scan or copy.  This "all in one" used to work on my old computers using Vista and XP but will not now work on any of them.  (Also my very old OfficeJet G85 has also stopped working with a similar message from the scanner does not).  I downloaded from online new drivers for windows 7, but I still get the same message.  I tried uninstalling and reinstalling but still not good.  Someone out there who can help please?

  Hello Chrissygee

  In general, this error is associated with failure to scan. Scanner failure is a hardware problem and the printer will need maintenance.

  I suggest all initially following the article a 'Scanner failure' message on the all-in-one control panel and you can not scan, copy or fax .

  NOTE: the last part of article (three Solution) is a function of the printer. It has some links to the HP warranty check tool and warranty options.

  If the problem persists you must call technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  http://www.HP.com/cgi-bin/hpsupport/index.pl

• How can I get my HP F380 all-in-one printer scanner, copier control with Vista

  F380 working with Windows xp in all modes, but now it just prints and gives me no control other aspects of the copier of analysis and control, because I loaded Windows Vista.

  Hello

  Follow the steps below and check if it helps.

  Method 1: I suggest you download the drivers from the website of HP support- Driver & Software Downloads - all-in-one printer, HP Deskjet F380.

  Method 2: Run the printer Troubleshooter and then check if that helps.

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

• Printer all-in-one 6700: all-in-One 6700 Scanner not working not not after upgrade from window 10

  My HP all-in-one is model 6700, wireless internet.  Microsoft Community Forum has a growing list of people with Windows 10/HP Scanner problems.   I, too, have spent hours and hours trying the methods suggested on the Windows site and the HP site.  Nothing helps.  Work of the printer, fax working but scanner can not find my HP laptop and laptop does not detect the scanner.  Absolute frustration.  Do something people, please!

  Hi @SuzieQ_835

  We would suggest you try this:
  
  Please uninstall and reinstall the FULL features software follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• All-in-one Officejet 5610: function Scan lost after upgrade to Yosemite

  Lost the ability to analyze after upgrade, print, and copy works. Have already done everything suggested by Double-U-di in the Mac OS 10.10 post Yosemite and HP Printer Support posted on 30/10/2014: checking for updates Apple, printer removed from the queue, add printer back, reset the printing system, removed the HP software, repair disk permissions * manually installed HP printer drivers v3.0 and added to the queue printer. No change, printing & copying ok, but the scanner does not.

  During approval of the repair disk found a number of problems related to printing and presumably repaired, had more to do with the ' should be 80, group is zero ", but others as well.

  Anyone know what I can do, short of buying a new printer? I realize, it's a dinosaur - always attached via the USB port, but she worked just beautifully before the upgrade.

  Hello @DrBucky,

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your HP Officejet 5610 all-in-One Printer to your computer Mac OS X 10.10. I would like to help you to solve this problem today. Thank you for all the troubleshooting steps you tried before reaching out for support. You have completed almost all of the recommended steps. However, the order in which the steps have been completed can cause some problems. Therefore, I will be having repeat you some of these measures to ensure that the appropriate driver is being used.

  Step 1: Reset the printing system and uninstalling the driver:

  It is crucial for the repairs we have a clean slate to work with. Therefore, I'll take you reset the printing system and Uninstall the drivers for your HP Officejet. Please click here for instructions on how to perform the reset and uninstall. Once the site opens, select the drop-down list for 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9'. Then, please follow the steps in the method 1 and method 2.

  Once steps have been taken, please proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  It is very important to perform the audit before the repair. By running the check first, questions are found. Once all questions are found the repair process will correct these problems. By repairing just without checking first, questions may be missed.

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer is properly added to, please try to scan the image. For instructions on the three supported methods of scanning without HP software please click here. The support document indicates that it is for Mac OS X 10.8 but the steps are the same for Mac OS X 10.10.

  Please let me know if a retry of the procedure described in this new order solves your problem of scan. Good luck!

• All-in-one Deskjet 2540: copy on Deckjet 2540 darkness setting

  How set you the dark copies on this printer.

  Hi @WJF1,

  Welcome to the HP Support forums.

  I understand that you are willing to adjust the darkness of copy on the printer all-in-one HP Deskjet 2540. I would like to help with that.

  The all-in-one printer HP Deskjet 2540 doesn't have a menu of copy that you can access to adjust the darkness of the copy. You can only set the number of copies. All documents are copied to print normal quality mode. You cannot change the quality of the printing mode when copying.

  You could, as a work-around, scanning the document or image to your computer and then use a third-party software, like Photoshop to darken the document or image. Here is a document that can help with scanning if necessary - using full function software scanning (Windows 8) HP.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Deskjet 2540 All in One: can I send a fax to a HP Deskjet 2540 printer all-in-one? I have a VoIP phone line.

  Can I send a fax to a HP Deskjet 2540 printer all-in-one? I have phone line VoIP 'Basic Talk'... are not currently connected to the printer.

  Hi @Sunny9,

  Thank you for joining the HP Forums!

  I understand you're wondering if you can fax with the printer HP Deskjet 2540. I am happy to answer this question!

  According to the user's guideof this printer, the printer cannot send fax. It can only print, scan and copy.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that answers your question!