want to 4500 - won't print

I saw the entries on endangered to spool print jobs and do not print for Windows 8.  My desire to 4500 did this even though I am running Windows 7 Professional.  I am connected via USB and that you have tried printing directly to the printer (without the coil), but even if the printer shows as 'ready' nothing happens.

Hey @M-B-M ,.

Welcome to the HP Forums!

I understand that you are unable to print to the ENVY of 4500 from your Windows 7 PC.

Let me know if you can print after performing the following steps:

  1. Go in devices and printers.
  2. Right-click on the printer.
  3. Select the properties of the printer.
  4. Click the Advanced tab.
  5. Click new driver .
  6. Click on Next >
  7. Click on HP in the list on the left.
  8. Click on HP Deskjet 9800 in the list on the right.
  9. Click on Next >
  10. Click Finish.
  11. Close the window of properties with OK.
  12. Test of the printer.

Good luck!

Tags: HP Printers

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