Want to 700-329: HP guarantee something won't

I bought this new HP never used my date of purchase on the receipt is dated 17 December 2014, that's when I bought it.

But when I run HP Support Assistant and also try online to HP Web site and run the check manually by typing in the n serial & product # no error, it displays correctly the warranty ends "2015-08-25.

I will post two screenshots that show the end date.

I seems I bought a PC used previously, but paid full price. I'm not a happy camper right now.

Can someone at HP please contact me to resolve this issue please as soon as POSSIBLE.

Thank you in advance.

Shores.

With the help of the pc since 82. First pc bought 1988. Every day I always learn new things on the computer.

Hello:

It is a forum of consumer to consumer, not the HP technical support.

No HP responds to all the posts here on behalf of the company.

For some reason, sets HP warranty start and end date when the PC is made and it is our responsibility to have the date of warranty adjusted to end one year after that, in fact, we bought the PC.

I just went through this evolution myself having purchased a professional HP laptop at the end of February and the guarantee was to end in December.

All you have to do is submit a case and be able to analyze email an invoice or proof of purchase indicating the date of purchase of the PC.

http://h20565.www2.HP.com/portal/site/hpsc/public/SCM/home/?AC.admitted=1426779829421.876444892.492883150

Tags: HP Desktops

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