Warranty has expired the laptop newly bought?

Then a week ago I bought a HP Envy 15 a dealer of authorazied HP here in Saudi Arabia. The seller told me to sign up as soon as I created my computer and that is exactly what I was doing. But when I went to check the warranty status online I got a message saying that my warranty has expired with the following details:

Serial number: 5 * 07N

Product number: J5 * EA

Warranty status: warranty has expired

Warranty end date: (YYYY-MM-DD)

I sent to HP my receipt through the warranty online dispute form rightaway, but have yet to receive an answer. What worries me even more is that there is no Windows 8 sticker on the bottom of my laptop. She's totally naked. I've been conned? I'm really worried.

[Note that I added asterisks (*) for the serial numbers and product of anonymity].

Hi @MTAwais ,

I sent you a private message. If you are unsure how to check your private messages then this post has instructions that will guide you in the process.

Kind regards
George

Tags: Notebooks

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