Watch locked after resale - purgatory

Hello

I just sold a Apple Watch on eBay. I have reset before sending it.

The buyer cannot pair because it is related to my iCloud account. I wasn't aware that aveillez was locked in this way.

My watch does not appear in iCloud > parameters as one of my devices.

It does not show to locate phone as a device.

I contacted the support of Apple. They need original invoice AND the serial number to unlock.

I bought at the Apple Store online, very early on the 1st day of the liberation. I got from Apple Store, but it does not show the serial number.

Links to the original receipt order in the Apple Store to get the serial number is no longer working. I don't have serial number registered.

Spent 40 minutes on the phone with Apple's Support. I have no way to get out of the watch and am relying on the cooperation of the buyer to send me the serial number.

All advice appreciated.

In the meantime, "Beware sellers."

b.

Hello

If Apple is not able to remove the lock for you once you have the serial number, the following process should remove locking of the Activation of the watch.

Tags: Apple Watch

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