webcam HP envy problem

Similar Questions

• How can I activate my HP TrueVision webcam (HP Envy dv7;) Windows 8)

  Really, I'm losing my patience here. My laptop is brand new. I remember the first time I started it, I clicked on CyberLink YouCam and the machine worked. I even took a picture with her.
  
  Since then, I try to activate the webcam and it doesn't work. I wanted to video chat on Skype but the webcam was not enabled, there is no choice of webcam.
  
  I've read that if you go on Facebook and click 'Change your profile picture' and then 'take a picture' it activates the webcam, but not in my case.
  
  When I run CyberLink YouCam, it says that he has not found webcam and if I activate it if I a.
  
  So here's my question: how to turn on the webcam? Please, give me the instructions on how it works. What I have to press the key combination or whatever.
  
  I'm the HP dv7-7202eg with Windows 8. Bought and used in Austria, if that information makes a difference :-)

  If the webcam was working before, it may be "stuck".  If this is the case, then a reset can throw everything is free and you'll be "back in business" in a few minutes.  If the reset does not fix it, there are a few more options.  Stop when it works.

  Downstairs is a Help Guide that goes over the tests and the options you have available on the software to help you solve the problem.

  This is a whole new system. If all else fails, please do call HP and ask for help!  Just because the webcam worked before doesn't mean it works now.  These webcams little are fragile and they can break - the wires are tiny and they can be crushed, twisted or broken at any time.  If the tenacious webcam does not work, call HP and ask for help.  Something may have been missed or nit can be broken!

  Contact HP

  Try this simple Reset:

  Laptops - forced Reset to solve Hardware and Software issues-battery not removable

  OR

  Laptops - use Hard Reset to solve Hardware and Software issues - removable battery

   

  =====================================================================================

  Is your driver installed?
  

  Cyberlink YouCam sp59986

  NOTE name and location -likely the *.exe file to save to "downloads".

  • Install the software / driver installation package: If you have control of "Admin", you can highlight the package and "double-click" to install, if not right click, select "Run as Administrator" and install.

  =====================================================================================
  If delivery to zero and the driver Installation bring no joy:

  • Please close all applications and restart the notebook
  • Press the switch and as Notepad starts, tap on the ESC key to enter in the Start Menu
  • Select F10 to open the Menu of the BIOS
  • Press F5 to load the Defauls (could be F9 - see the bottom of the page for the correct key)
  • Using the ARROW keys to navigate, select YES and press on ENTRY.
  • Leave the system completely load (start-up) and connect
  • Splash screen > Desktop > Windows key + X > Device Manager
  • Check the device for the HP TrueVision Webcam Device Manager

  ====================================================================================

  Update the BIOS

  You can check to make sure that your BIOS is updated to the latest version.  If needed and you decide to do, you can opt for the update of the BIOS.

  ENVY of HP dv7-7202eg Notebook PC drivers & downloads

  Update the BIOS:

  • Disconnect all the USB drives
  • Always run power cable
  • Do not touch the system while the update is in progress
  • Optional: leave wireless touch YOU, but turn off the router (make sure that there is no interruption)

  ====================================================================================

  The "Webcam all things ' for Windows 8:

  Laptop HP TouchSmart and PC AiO - Webcam troubleshooting (Windows 8)

  Good luck!

• HP TouchSmart 23-d000el ENVY: Problema Windows 10-> Audio: IDT High Definition Audio CODEC

  Model: HP ENVY TouchSmart 23-d000el

  Processor: Intel (r) Core i3-3220 CPU @ 3.30 GHz 3.30 GHz

  Installation of memory (RAM): 4.00 GB (3.87 GB usable)

  System type: 64-bit operating system

  Pen and touch: touch support with 10 points of contact

  Windows 10 home

  After formatting I was surfing the internet, when I noticed that the sound was not working, I tried to solve the problem: I tried to install the drivers but it says: "the device driver is detected, but it was a mistake during the installation." and "a device attached to the system is not running."

  I don't know what to do, can anyone help me?

  (I want to clarify that I am Italian and so everything is perfect.  ^^ )

  Hi there @RandomProbllama,

  Welcome to the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.  I understand that the audio does not work on your computer after you reformat.  I'm happy to help you with this.

  Looking at the page "Download drivers and software" HP ENVY 23 - d000el TouchSmart all-in-One desktop PC , I see that there are no specific drivers available for Windows 10.

  Why did you reformat the system?

  What method did you use to install Windows 10?

  If you check in Device Manager, which appears in your sound devices?

  Have you tried to remove any audio device and then searching for the hardware changes?

  Please let me know.

• Satellite T135D-S1324 - Skype and webcam internal - DirectX problem

  HI AGAIN.

  I have a s1324-toshiba satellite t135d, with windos 7 home premiun, I install Skype 4.2 for windows but the webcam is not working.
  It shows me a message: check the installation of DirectX, I'm sure that I installed the latest version of DirectX, for example, with MSN Messenger the webcam work very well, the work of software reconicton face too.

  The only problem is with the Skype webcam feature.

  Anyone know what happened?

  Thank you.

  Hello

  > It shows me a message: check the DirectX installation, I'm sure that I installed the latest version of DirectX

  try to install it as Skype invites :) Also, try to play with the video settings in Skype

• Solution for Webcam sleep & back problems after the upgrade to Windows 7

  Just thought I'd share the solution I recently found a problem I've had since a Satellite Pro A200 GE 26 Q of the upgrade from Vista to Windows 7.

  I installed the software webcam for windows 7 on the toshiba site and built-in Chicony camera would work very well after a reboot, but if the computer is in sleep for a long enough period, the unit would stay asleep when the computer woke up and wouldn't work at all, unless the computer has fully restarted.

  The solution lies in a change in the registry to force the computer to update the webcam USB controller is attached, after the release of sleep. It was apparently the default for Vista when it was released, but was changed in Vista SP1 and Windows 7. Designed for Vista original material which did not have its drivers/registry updated entries could therefore be subject to a failure because of changes to the default settings through the updates of windows. Toshiba, it seems, do not think that this issue then of the extinction of the registry fix for Win7 upgrades for the satellite Pro A200. Therefore fix manually.

  The article where the solution is here: [http://support.microsoft.com/kb/928631]

  You do NOT have the file of the fix, you must only make the change to the registry described later.

  You need turn on the camera while you do the following to make sure that it appears in Device Manager correctly.

  Step 1: Determine the specific USB host controller

  
  # Click on * early *, enter devmgmt.msc #the * search * box, then click on * devmgmt.msc* in the * list of programs.
  # The * view * menu, click on * devices of * connection *.
  # Expand the processor node. For example, expand * ACPI * Multiprocessor PC *. (In my case, * ACPI x 86 based PC) *.
  # Extend * system compatible ACPI Microsoft *.
  # Extend * PCI Bus *. Several USB host controllers will be listed.
  # Expand each USB host controller node, and then expand successive subnodes until you find the name of the device that is failing. For example, the device entry might look like the following: ACPI Multiprocessor PC\Microsoft ACPI-Compliant System\PCI Bus\Intel (R) \ICH8 family USB Universal Host Controller - drive root Hub\fingerprint 2830\USB * (Note: for me, I found the webcam to ACPI x 86 PC\Microsoft ACPI-Compliant System\PCI Bus\Intel (R) \ICH8 family USB2 Enhanced Host Controller - 283A\USB Root Hub + USB Composite Device\Chicony USB 2.0 Camera-based) *.
  # When you have located the device, right click on the associated and then USB host controller click on * properties *. In the example that is listed in step 6 you would right-click * Intel(r) ICH8 Family USB Universal Host Controller-* 2830, then click on * properties *. (* Again, for me it was different - ICH8 Family USB2 Enhanced Host Controller - 283 a *).
  # Click on the * details * tab.
  # Select * pilot key * in the list. The driver key will look like the following. Note the last four digits of this driver key. {36fc9e60-c465-11cf-8056-444553540000} \0002 * (on my system it's: (36fc9e60-c465-11cf-8056-444553540000) \0005*).
  
  
  

  Step 2: Add the ForceHCResetOnResume registry value for the USB host controller

  
  # Click on * early *, type regedit #in the * search * box, then click on * regedit.exe* in the * list of programs.
  # Find and then click the registry subkeys that are similar to the following: * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr ol\Class{36FC9E60-C465-11CF-8056-444553540000}\Four-digit_number.* in this step, the numero_a_quatre_chiffres is a placeholder for the USB devices in the system.
  # You must search the registry subkey by using the value that you noted in step 9 above. For example, if the key of the pilot to step 9 is * {36fc9e60-c465-11cf-8056-444553540000} \0002*, then you need to get * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr ol\Class {36FC9E60-C465-11CF-8056-444553540000} \0002. (For me, as mentioned above, this was \0005 (36fc9e60-c465-11cf-8056-444553540000)). *
  # On the * Edit * menu, point on * New * and then click on * DWORD value *.
  # Type# * ForceHCResetOnResume * to the name of the DWORD and then press ENTER.
  # Right click * ForceHCResetOnResume * and then click on * edit *.
  # In the * boite box the value data, type# 1 and then click on * OK *.
  # Exit the registry editor.
  # Restart the computer.

  This fixed the problem for a long time for me. I'm writing this in case it helps someone else who has the same problem. If anyone from Toshiba never reads this, you might consider adding the registry fixes for upgrades of windows 7 on the download page for this & all other models affected.

  Big Hey what s announced and detailed, thank you! :)
  I m wondering how you discovered it.

  But I want to add something: before you make or change something in the Windows registry, make a backup of it. In the worst cases, restore you the old Windows registry. Just to be sure ;)

• Synchronization of webcam Logitech 910 problems

  I have a webcam logitech 910, day 1, we could not see or hear each other at the same time. It's one or the other can see but not hear or we can hear but the video image is frozen. It's the second ive tried cam. The other parties have no problems connected to other people, just me. Any fix would be great because it's so frustrating thanks al

  Running windows xp service pack 3

  Hello

  1. what application you use to make Video Chat?

  2. using the webcam Logitech HD Pro Webcam C910?

  You can download the last set of drivers from the link provided below.

  http://www.Logitech.com/en-us/435/6816?section=downloads&bit=&OSID=1

  See also:

  HD Pro Webcam C910

  http://www.Logitech.com/en-us/435/6816

• Webcam and Audio problems

  I've been using Skype every day and the webcam and the sound worked. I just signed up today and my vidI use Skype every day, and the webcam and the sound worked. I just logged on today and my video and audio does not work. I tried to remove and install Skype, but this does not work either. My webcam does not work, and my laptop is not picking up sounds. I don't know why this is happening. Can someone help me?

  Hi ChristianB4,

  Welcome to the Microsoft community where you can find all the answers related to windows. According to the description, you are facing problems with the audio and video problems with Skype.

  In addition to answering these questions that would help us provide a better solution:

  1. is the Skype-specific question?

  2 have had any changes made to the computer before the question?

  3. What is the brand and model of the computer?

  Try these steps and check:

  Method 1:

  This fixit is automatically diagnose and fix problems with the equipment.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  This tutorial can help you identify and resolve its current problems in Windows, including no sound from your speakers or headphones. This tutorial does not cover sound problems related to specific programs. Sound problems can be caused by cables that are not connected properly, damaged drivers, incompatible drivers, sound settings, missing updates and problems with your sound card.

  No sound in Windows
  http://Windows.Microsoft.com/en-in/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

   

   

  Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.

• S10 3 t webcam driver installation problem (cannot use webcam in MSN or face detect connection)

  Dear all,

  During reinstalled window 7 for the new hard drive, I am not installed the driver for the webcam to the last step (all other drivers all installed and ok), the failure message says "device not found camera!" and set up fail.  Anyone have the same problem?

  Thanks a lot for your help.

  Try to keep the Fn key and press escape, it should turn on the camera.

• 13 d-0016nl envy: problems with the HDMI audio

  Dear Sirs,

  Due to some problems with an engineering program I had to reinstall Windows 10 on my laptop. The version of Windows is the same of the one installed on the laptop when I bought it. Before the laptop with HDMI audio installation worked fine, but then, while the HDMI video continues to work well, the audio turns off directly from the laptop, such that the cable was not connected.

  I tried to activate the 'reproduction devices' HDMI connection, but I'm not able to do this because it's as if the cable is not connected, and the HDMI connection icon appears as gray.

  I tried to update the audio driver, but it didn't work, so I tried to download and install the latest version of these drivers from the hp site but neither this worked.

  Can you help me? The laptop is quite new and I would like to solve this problem without using 2 different cables to connect also a speaker with a cable to the because the HDMI does not work as it should.

  Thanks in advance,

  Martina.

  You are the very welcome, Martina.

  It would be the graphics driver you need install the HDMI audio driver...

  This package provides the driver that allows graphics Intel high definition (HD) in the notebook models that are running an operating system supported. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.

  http://ftp.HP.com/pub/SoftPaq/sp74501-75000/sp74569.exe

• 13 d-0016nl envy: Problemi con audio HDMI

  Buonasera,

  By some problemi ad one Migliore programma sono stata 'costretta' a reinstallare windows 10. It computer e stato con well stessa versione di windows che ho later reinstallato sopra. Prima della non aveva nessun problema mentre ora HDMI audio reinstallazione, al contrario del video che funziona correctly, the audio if feel directly dal portable Reed is is con cavo HDMI al television set.

  Ho tried ad abilitare uscita HDMI da 'dispositivi di riproduzione' my device come to it cavo ditch no attaccato.

  Ho anche a tried ripristinare I driver audio e later a dal sito HP gli News download my non cambia absolutely nulla.

  You can help? It computer virtually nuovo e e wants to succeed a risolvere questo problema senza dover resorting a thousand by anche una collegare cavi cassa con portable the solo pole HDMI no basta.

  Grazie in pre-empted.

  Martina.

  @Martina31

  Thank you for visiting our English HP Support Forum. We are only able to respond to messages written in English. To ensure a fast response, it would be desirable to ask your question in English. The following links are here to help you if you want to post the following language Forum.

  German: HP Kundenforum
  
  Spanish: Foro of HP users
  
  French: Forum users
  
  Portuguese: Forum back HP users
  
  Chinese: 惠普个人客户支持论坛
  
  Korean: HP 지식커뮤니티

  Thanks for your understanding

• 15 K1Y78EA #ABZ ENVI: problem with my wifi Broadcom BCM43142 802.11 Wi - Fi adapter on windows 10 bgn

  Hello
  
  I have a problem with my Broadcom BCM43142 802.11 bgn adapter Wi - Fi because I upgraded my windows 8 to 10

  wifi works fine but then after a while a get on the wifi icon's yellow warning triangle, no internet, reviews
  I have to disable and then enable the adapter to operate again, the same problem, but after a while again accurs

  card driver is updated to the latest version 7.35.275.2, the driver date 02/07/2015 via the HP support assistant

  It says no new updates

  Help, please
  
  Thank you

  Hi @HadjadjTaha,

  Thank you for your inquiry.

  I understand that since the upgrade of Windows 8 for Windows 10 your Wi - Fi works fine, but after awhile the icon won't say no Internet and you will need to disable and re-enable the adapter to regain access to the Internet.

  Would check you this setting.

  • Go to the Device Manager
  • Click the network card to expand the list
  • Right-click on the adapter that is listed and choose Properties
  • Click the power management tab
  • If "allow the computer to turn off this device to save power" is ticked, please remove it.
  • Click OK
  • Repeat the process above listed all types of adapters.

  Here is a link to PC HP - troubleshooting wireless network and Internet (10 windows) that can also help.

  Please let me know the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  To show recognition for my efforts, please click on the Thumbs Up icon below.

  Good luck!

• Recovery operating system 6 t-1000 HP Envy problems

  I just got my Ultrabook of 6 t feel like after having had repairs under warranty, interpreted by HP. When I started the laptop originally, I found several problems and errors. I tried to perform a recovery of the system from the recovery partition and have similar but different problems. I have currently no network connection because the system does not recognize that there is a wireless adapter. I have the DVD I created when I first bought the ultrabook but cannot find a way to boot from external DVD drive for recovery. Any help will be greatly appreciated.

  Hello

  You can press the F9 key at startup to the top to go to the only time where Start menu or press ESC, then go frm here or you can go to BIOS (F10 at startup) and change the boot order any should allow you to boot from an external DVD drive.

• Envy 15 J003-tx: Webcam does not work properly

  My laptop webcam does not work correctly. It worked correctly and comfortably at the time where I bought the laptop recently.  But now, the hd quality missed thanks to a certain period. I have tried several methods until this. I thought the cyberlink you cam affect only indirectly & I uninstall & began to use the camera to windows. But it does make a difference. The photos are very dark such as silouhgts can only be seen. In my view, there is a vulnerability with some drivers or settings. But I can not diaognase that. What should I do?

  Hi @Gumindu,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer laptop TouchSmart from HP ENVY 15-j003tx and questions with the WebCam works not properly. Here is a document on WebCam troubleshooting.

  I would just start the section marked the Webcam image quality problems.

  Please let me know how it goes.

  Thank you.

• Satellite A200 - 13 M - XP x 64 - problems with the modem drivers and webcam

  Hello!
  I recently installed Windows XP x 64 on my laptop.
  I have two devices that do not work properly.

  (1) does anyone know how to get the driver for the built-in modem? There is no version the x 64 required for download.

  (2) the webcam does not work. I had a problem of 'Windows Image Acquisition': error telling me to put this service to activate the webcam. The problem is that this service is, by default, already activated.

  Thank you for your help.

  Hello

  You are right. 64-bit drivers are not available. Unfortunately, 64-bit version is not supported. To be honest, I'm sure that the modem is not so important for you and you can turn off this feature.

  I can't say much because I use the 32-bit operating system only on webcam.

• Problems with WebCam? YouCam allows to test your WebCam

  Software using YouCam to solve your Notesbook WebCam problems

  Problems with your computers webcam portable? You can use the YouCam software to solve problems with your webcam. It was really only a few questions, which can cause problems with webcam. Driver problems, bad video configuration and software issues. YouCam will be able to identify these two problems for you.

  Troubleshooting with YouCam

  
  First you want to make sure that all other applications are closed. Other applications can steal the priority of the YouCam software that could interrupt the troubleshooting. Then open the YouCam software. If there are problems with the WebCam, you will be alerted with an error message here.

   

  "Unable to connect to the video device" error:

  Hope this helps to solve many problems of webcam. Again, this is an informational message that should serve as a reference. If you have gone over these steps and are still problems please create a new thread and include your computer model, operating system, and any other information that would be helpful in resolving the issue.
  
  Thank you!
  Sean S