Webcam never worked on Pavilion DV7-6052ea

Hi, I've had a Pavilion dv7-6052ea for a few months now and the built in 'Truevision HD' webcam never worked so I thought I should do something!  OS is Windows 7 64 bit.

When I open Youcam3, I get the warning message, next.  Warning - no webcam detected, try to connect a webcam to your computer now.  If you use a built-in camera, make sure it's on. »

The checking Device Manager there is no entry 'device of image.  The 'virtual Webcam Cyberlink pilot' appears under sound, video and game controllers.

Would be grateful for any help - especially since my wife was not treated well by HP customer care a few days back...

Thank you

Gavin

Ok.. This issue, never been resolved, you can speak to your dealer for replacement or refund.

Tags: Notebooks

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