Webcam no longer works on my Satellite T130

Hello

My T130 webcam has stopped working.
When windows starts, a message saing that the camera is not found there.
At the same time, Windows tries to install a driver for a usb device is 'unknown' and... failed.
If I go into Device Manager, I see this unknown device (marked as unknown)

I tried to remove and update devices, windows tried to install the driver again.
I tried to remove the battery usb around and got the same result: everything reinstalled correctly but still an unknown usb device

I tried to delete the driver for the webcam, then got a new copy on the Web from Toshiba site and reinstalled... Without success.

Then, to eliminate a problem hardware or BIOS, I booted a Linux system and then, the webcam works.

The webcam used to work a few weeks ago. An update of Windows is perhaps responsible for that.

Any idea?

Thanks in advance

Jean-Luc

Hello

Something has confused the webcam driver and software.
The unknown USB device seems to be the webcam from the webcam is connected to the USB controller.
Installing the webcam usually news driver should fix this so it s really strange that you could not solve this installation of the webcam software.

Maybe you should clean the BONES and the registry using CCLeaner (freeware)
Of workaround recommends that you:
-First of all uninstall webcam software
-Then clean the BONES and the registry using the CCleaner
-Now reboot the laptop
-After that install the webcam software that you downloaded from the European driver Toshiba page. Or said in the way would you recommend test Sat T230 webcam driver. It is a newer version of the driver

Tags: Toshiba

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