Weird calls to technology RT solutions

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• Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in

  Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

  Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

  ADF

  Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

  Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

  ADF

  ADF, I received today a similar appeal.  When I questioned his information on the company, he was very defensive and said "I have no cold calling, I'm in East London" I asked him to give me the name of the software MS causing errors, during which he compiled a long list of file extensions and avoided the question.  When I asked her name and phone number so I can get my husband to call him back, he began to read a number on phone, but the figures '0-1', the line was cut off.

  I'm sure you made the right choice in putting an end to the conversation of what I lived today.  I have no idea how you would report to Microsoft, but wanted a response to you here to support your actions!

• Phone call from the Windows solution Center

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this? I hung up on them. If this is true I can get a number to transfer the call.

  On Friday, April 12, 2013 22:27:04 + 0000, kathleencampbell-buckner wrote:

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this?

  No!

  I hung up on them.

  Good! It's a scam and with various names and phone numbers, a
  It has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.

• Weird call after your purchase TV at Dell.

  I got a call from rep to call 1800-5713355 Ext. 4169934. He said there was a problem with my payment is not information. I called the number and they just checked my address and email. It looked a little weird because there was no problem with him. Can you guys confirm if this is legitimate?

  It was just the checking order.  They sometimes provide random orders for the safety of the buyer and to make sure that they get everything correctly.

• really weird call supposedly from microsoft

  Received a call from "Microsoft" on Thanksgiving Day, indicating that someone has hacked my IP address. The appellant wanted me to use the key to victory = r and open the run window and type "inf and my e-mail address. the appellant (sounded like the regular Microsoft staff) could not understand. I hung thinking it was a scam. Any suggestion/information/comments?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Artifacts R400 weird screen (integrated graphics) running Win 7 RTM

  Pretty much no matter what I do - I keep seeing weird "artificats" on my screen (integrated display and when to use an external monitor).  It is not a particular activity that requires even if switching windows exacerbates the problem.  I tried to use the pre-installed driver Win 7 and the latest drivers from Intel's RTM (Intel® Graphics Media Accelerator Driver for Windows 7 Release Candidate), and it made no difference.

  What I see on the screen, it's as if a DVI connection is bad, but I can only compress/maximize the active window and immediately cleared debris from the screen.  I have a lot of free memory and don't have many applications open at any time. If I take a screen when this happens, debris from the screen appears there too, probably isn't the output device, but something is happening with the graphics card itself.

  I disabled the Aero graphics until someone can help me understand what is happening.  I should not have done it on a new computer laptop!  What is the problem here?

  All,

  We have published a official tip on what lies on our support site.

  Visual corruption - ThinkPad R400, R500, T400, T400s, T500, W500, X 200, X200s, X 200 Tablet, X 301

  Symptom

  Visual corruption is seen on the screen. He tends to start isolated to a specific application window, but then starts quickly appear on all other windows in the application, and the office. Corruption usually appears as garbled text or images scrambled.

  Configurations affected
  The following configuration:
  Microsoft Windows Vista or Windows 7 (32-bit or 64-bit)
  Intel Virtualization Technology for Directed-IO (VT - d) is enabled in the BIOS Setup utility.
  There are two bars of memory DIMM in the system, and they have a different size (for example, 2 GB and 1 GB).
  On one of the following systems:
  ThinkPad R400(*1), R500(*2)
  T400(*1), T500(*1), T400s ThinkPad
  ThinkPad W500(*1)
  ThinkPad X 200, X200s, X 200 Tablet, X 301
  * 1: for models with switchable graphics, the system must be integrated graphics mode to see the failure.
  * 2: models with integrated only graphics.

  Workaround

  Option 1:
  Disable virtualization for directed-IO (VT - d). This can be done in the BIOS Setup utility. When the system is first start (during POST), press F1 to enter the Setup utility. Then enter the Config menu and the submenu of the CPU. Changing VT - d for persons with reduced mobility.

  Option 2:
  Make sure that there is only a single memory DIMM in the system.

  Option 3:
  Make sure the memory of two DIMMs in the system are of equal size. For example, both are 2GB.
  VT - d
  Virtualization for directed-IO (VT - d) technology is an assist of hardware for virtualization of i/o device (primary the DMA and interrupts). VT - d is not necessary to support a virtual machine running (to the knowledge of Lenovo at the moment). Some VMMs require that material help for virtualization to be activated, but it is a separate VT - d setting. In the same screen of the BIOS Setup, there is a parameter called virtualization technology, which is the most commonly used feature.
  Here is a link to the Intel site describing Vt - d.

• HP ENVY 23-d055: HP Solutions Framework Support wiped out my HP Support Assistant for Windows 10

  I recently upgraded my HP Touchsmart 23-do55 of Windows 8 to 10 of Windows.  I needed to update the drivers for my LaserJet and when I went to the drivers and downloads page, I installed what is called the framework of Solutions from HP Support. This framework has installed a new HP Support Assistant user interface that only shows the printers. It shows all the information to get support for my HP touchsmart, like to see updates HP, updates, Windows, etc. etc.

  How to get back my decision assistant in charge of Windows 10, and how can I have two attendants to aid (PC and printers) on my PC?

  Never mind. Now I realize that HP Support Assistant is more focused on the PC. The PC is just another device, so I need to open it to show my Windows.

  However, if someone in HP is reading this, it would be nice if the UI of HP SUpport Assistant was readable for older eyes. The new user interface uses a very small font in a grey color. It is very difficult for me to read.

• Installation Wizard cannot find the software for samsung technologies, how to solve this problem?

  I'm not very good with computers and what not. I am using media player 10 I think (I have windows xp) and when I plug my samsung reality screan phone to connect to the computer and the computer does not find my device. He tried to download one software called samsung technology something or other, and he says that it cannot find its location. then he said to retaliate if I know where he is, but I don't have a clue as to what it means. Can someone guide me through this with the limited information I gave.

  Hi Grainger,

  We would require the following details to help you best.

  (1) you try to sync your phone to your computer using Windows Media Player?

  (2) did you get an installation as well as the phone disc?

  (3) what is the exact full error message you get with regard to the location?

  (4) did you connect your device with your computer as soon as possible?

  Alternatively, you can contact Samsung support team for assistance. You can contact them on the link below.

  Online Service Center

  https://www.Samsung.com/in/support/main/supportMain.do

  You can check the version of the operating system installed on your computer using the steps below.

  Operating system Windows am I running?

   

  http://Windows.Microsoft.com/en-in/Windows/which-operating-system

  Your answers are important for us to help you with the issue further. Write us with the details asked.

• Photosmart C4780: Cannot load the solution Center since a cΘdΘrom with Windows 10 to scan

  Things worked fine with my old computer running Windows 7. However this computer failed last week, well that was 10 years old, and I bought a new computer with Windows 10.

  He had no problem with the wireless print job immediately. However, I need to have the program loaded in to scan documents. I think that the program is called Center of HP solutions? Despite the CD, I am unable to install the program.

  It presents a panorama of a Mediterranean home fron a gateway with Brown and the message "select install to begin the installation of your new HP device ' however Instrall is not presented as an option only"Exit".".

  I tried the Support Web site without success, everything I can find drivers.

  Help is greatly appreciated.

  Robert

  @RobertinHerts

  You will not find a download link for the HP Solution Center software as part of the full software solution features of your printer.

  Install HP Solution Center with the full Windows software feature of the HP Web site, or use the Printer Wizard.

  HP Photosmart C4700 all-in - One Printer series Full Feature Software and Driver

  http://ftp.HP.com/pub/softlib/software13/COL28119/MP-109702-3/PS_AIO_06_C4700_140_408-5.exe

  HP printer install wizard for Windows

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  You can see this also.

  Your HP printer static IP address assignment

  http://WWW8.HP.com/h20621/video-gallery/us/en/customer-care/1972074076001/assigning-your-HP-printer-a-static-IP-address/video/

  REO

• HP PRoBook 6550 b: HP Officejet J4540 Probook 6550 b 64 bit Win 7 Pro SP1 install - cannot use the sw HP Solution Center

  J4540 installation for 64-bit installations disc installs with success - although the works and so don't scan using the program "Paint" of Windows.  But the HP "HP Solutions Center 's" interface software that allows you to use any print-fax-scan function does not work - it does not install correctly.  This means that I can't scan multi page documents in 1 doc pdf.

  I had a similar problem to install this printer on my Win 8 Pavilion Desktop and am good help on the forum.

  HP PRoBook 6550 b

  Prod # WZ303UT #ABA

  s/n [personal information]

  Windows 7 Pro 64-bit Service Pack 1

  I've installed, uninstalled and reinstalled several times from the disk.

  I downloaded the windows updates

  The Ofc 2007 SP3, I downloaded and installed, in case that this would contribute to

  I downloaded the full feature software and driver for this model and tried to install from it.

  With the full functionality & pilots came "Error of Installation HP - Windows 7.hta" and I followed him with attention for the installation of USB, including disabling my Avast antivirus for one hour on each attempt, disabling a normal startup in msconfig

  After all this sw "HP Solutions Center 's" told me that the installation did not finish, so I uninstalled and retried twice, once the uninstall with the uninstall feature in the exe ' full functionality so & Driver "and once with the program control panel uninstall Uninstall System.  Same result after these attempts "not completely installed.

  Can't believe a HP product on a HP product installation can be this darn difficult.

  Do you have any help?     NB.

  First of all, thank you again for further upward.   I really appreciate your time and efforts.  I successfully completed earlier and tested the installation.  Here is what happened.

  I'm supposed to go again very carefully through your instructions and began uninstalling.  But as I went through this process, I came across problems of functionality - I mean, I could not get either the Windows uninstall or download of sw/driver uninstall function - nothing would happen.

  Then I found (surprisingly) I own the original supplied with the notebook disks (I got this for my son as he was headed for duty in Afghanistan in early 2011).  I therefore decided to back up and reinstall Windows & apps.  But the DVD player would not read discs or discs, although Bishop device says it works correctly.  My son used a lot of music and movies and had trouble with it in Af.  So the original disks were not do me no good.  I tried to create a repair on my GoFlex drive disc, but it does not work I think because the file system is not NTSC (initials right?), but is the Master Boot Record (sounds like the FAT).

  I discovered THE system BIOS before startup offered a recovery option - I used that and today tried to install it on the system and voila!

  I really didn't want to go this route to recovery because I wanted to overcome obstacles and make it work as it should.  Stubborn.  But retirement is only 7-8 years of absence and I had not a lot of time - ha!

  Now, I need to get a replacement DVD + RW and this laptop should be back to the original form, and the battery takes no charge so I guess it expired.  Since he does not need it, I have a pc to use so my wife can play Solitaire on the Pavilion.

  Awesome support both by you and others in the forum.  I am very grateful that you are here and it helped me to overcome the problems.  I learned a little, installs windows and this laptop.  At first I had no idea if I did something wrong, had the wrong approach, or what.

  Thanks again - I cannot exactly call your work a solution, but I was at the point where the complete reinstallation was the thing to do.

  Burton N

• Is I.D. Solutions a Microsoft Windows service allowed?

  I received several calls from I.D. Solutions that claim to be an authorized Department funded by Microsoft showing that the error messages were received from my computer that require me to allow them access to remote repair.  I'm not even thinking about it unless I received confirmation that they exist in fact as an authorized representative of Windows.  I spoke with a "technician" and claimed a 'supervisor' and both swore they are legitimate.  Both of the India, but this is not surprising.  Any help would be greatly appreciated.  They had me going through several hoops to designate what they proclaim serious errors which must be resolved immediately.  Just do not have a good comfort level.  Thank you.  Vince

  Read here:

  http://bottomline.nbcnews.com/_news/2012/10/03/14206238-us-works-to-shut-down-tech-support-scam?Lite

• Green key "drag" disappears and can not answer call?

  This has happened a LOT recently... When I get the little green dot that dragged you to open a call, I drag, but does not answer the call, the button disappears and I'm just stuck looking at a phone ringing I can't answer and have missed several important calls.

  All solutions, another way of answering a call, I have yet to understand?

  Thank you!!!

  You have restarted your phone lately?  http://KB.Palm.com/wps/portal/KB/common/article/23197_en.html if you have this problem, you can also try the indications of partial or total erasing on this page as well.

  Except that you can also slide open the keyboard to answer a call.

• Possibly hacked

  I am logged in somewhere, I did not before. using xxxxxxxxxxx and its even call my so and weve met this just this year. need help and to pin this down or machine or another person.

  has changed my password twice. This year. After the weird calls. and even the mysterious conversations were deleted...

  xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  Please contact Skype customer service

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• Satellite A45: need to update firmware on DVR K12D drive

  Hello...
  IM new here... Well, I have a toshiba > Satellite A45 Series... which had a DVD Multi Drive (DVR K12D) inside. The problem is that his operation stopped. Sometimes she would write a CD then sometimes it spoils my CD. I used on the media player were Verbatin, Imation, Supermedium, Sony.

  Well the reader works as a very short period and then dies OFF... every time I took it to the repair center...

  The drive has been changed now 4times by toshiba support. I asked for the release of Firmware from 1.05 to 1.15 or higher. They keep answering back telling me to ask pioneer. But it is an OEM obvious by toshiba.

  The player after having been changed stops working without delay of 2 to 3 months max 4 months time and den customer tried upgrading the drive by putting a higher config recorder multi disc double tht is the 8 GB one. The satellite detects that hardware.

  been 2 years now my readers send me problems such as:

  does not read DVD
  doeant read CD RW
  don't write CD/DVDs
  sometimes DVD detects any sometimes they detect its weird.

  The only solution is to update the firmware, but how can I do? I need the update of the firmware. I called toshiba WE also, they talked for two hours and then answer that I have to contact pioneer!

  Please help me!

  Vik!

  Hello

  CD/DVD players support generally not all means.
  As far as I know in the manual you will find a list of the CDs and DVDs is supported and it works properly.

  In addition, it seems that this device was designed for an American market and in this case, you should look at the Toshiba Site us.

  I checked this American site:
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_sc_home.jsp

  There, I found several notebooks A45 and the necessary drivers. I also found a driver for DVD rom and ram. It s not a firmware update but maybe it helps.

  However, on Toshiba Europe site, I found several updates firmware for the readers and the different European books but as I said at the beginning you have a US laptop and have to look on the American website. If you don't get an update of the firmaware if you ask the manufacturing of the car.

  In addition, I want to say that you can not be sure that, after updating the firmware of the player will not work correctly. This kind of malfunction looks like a defect of lens calibration and therefore only a replacement disc can solve this problem.
  If the drive has been replaced several times so I guess that the guarantee is valid and you will get a new.

• Explorer Windows, blocking system

  Hello

  Whenever I start my computer, a window pops up with: windows Explorer has stopped working.
  But when I press "close the program", he disappears and reappears in 10 seconds.
  And that's before I've never opened a program or something else. And I can't open the menu or other programs.
  During the second time that I pressed "close program" or "close the program and looking for answers online, the whole system is just blocked. And I see my background without programs or the bar on the screen. And then the windows system is completely crash. Then I restart my computer to go in safe mode, but I can't find a problem there to open windows Explorer.
  It is very weird, so someone has a solution for me?

  Hello LorrieJ,

  Did you run a full scan with your antivirus software or any removal of malware recently on your system?  If not, I would do that first.  What antivirus software do you currently use?  The link below talks about different malware removal programs.

  Microsoft Answers:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/malware-called-antivirus-Pro-has-taken-over-my/3cb4a36a-6134-448C-A134-151d03fbd968

  Please let us know status.