HP PRoBook 6550 b: HP Officejet J4540 Probook 6550 b 64 bit Win 7 Pro SP1 install - cannot use the sw HP Solution Center

J4540 installation for 64-bit installations disc installs with success - although the works and so don't scan using the program "Paint" of Windows.  But the HP "HP Solutions Center 's" interface software that allows you to use any print-fax-scan function does not work - it does not install correctly.  This means that I can't scan multi page documents in 1 doc pdf.

I had a similar problem to install this printer on my Win 8 Pavilion Desktop and am good help on the forum.

HP PRoBook 6550 b

Prod # WZ303UT #ABA

s/n [personal information]

Windows 7 Pro 64-bit Service Pack 1

I've installed, uninstalled and reinstalled several times from the disk.

I downloaded the windows updates

The Ofc 2007 SP3, I downloaded and installed, in case that this would contribute to

I downloaded the full feature software and driver for this model and tried to install from it.

With the full functionality & pilots came "Error of Installation HP - Windows 7.hta" and I followed him with attention for the installation of USB, including disabling my Avast antivirus for one hour on each attempt, disabling a normal startup in msconfig

After all this sw "HP Solutions Center 's" told me that the installation did not finish, so I uninstalled and retried twice, once the uninstall with the uninstall feature in the exe ' full functionality so & Driver "and once with the program control panel uninstall Uninstall System.  Same result after these attempts "not completely installed.

Can't believe a HP product on a HP product installation can be this darn difficult.

Do you have any help?     NB.

First of all, thank you again for further upward.   I really appreciate your time and efforts.  I successfully completed earlier and tested the installation.  Here is what happened.

I'm supposed to go again very carefully through your instructions and began uninstalling.  But as I went through this process, I came across problems of functionality - I mean, I could not get either the Windows uninstall or download of sw/driver uninstall function - nothing would happen.

Then I found (surprisingly) I own the original supplied with the notebook disks (I got this for my son as he was headed for duty in Afghanistan in early 2011).  I therefore decided to back up and reinstall Windows & apps.  But the DVD player would not read discs or discs, although Bishop device says it works correctly.  My son used a lot of music and movies and had trouble with it in Af.  So the original disks were not do me no good.  I tried to create a repair on my GoFlex drive disc, but it does not work I think because the file system is not NTSC (initials right?), but is the Master Boot Record (sounds like the FAT).

I discovered THE system BIOS before startup offered a recovery option - I used that and today tried to install it on the system and voila!

I really didn't want to go this route to recovery because I wanted to overcome obstacles and make it work as it should.  Stubborn.  But retirement is only 7-8 years of absence and I had not a lot of time - ha!

Now, I need to get a replacement DVD + RW and this laptop should be back to the original form, and the battery takes no charge so I guess it expired.  Since he does not need it, I have a pc to use so my wife can play Solitaire on the Pavilion.

Awesome support both by you and others in the forum.  I am very grateful that you are here and it helped me to overcome the problems.  I learned a little, installs windows and this laptop.  At first I had no idea if I did something wrong, had the wrong approach, or what.

Thanks again - I cannot exactly call your work a solution, but I was at the point where the complete reinstallation was the thing to do.

Burton N

Tags: HP Printers

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