Western Digital USB external hard drive not found by Win XP.

I have a new USB 2.0 TB WD My Book Essential that my system does not.  I took the first return to BB, thinking it was defective.  A new is similarly, and there is no indication that something is plugged into the USB port.  My system is: 2.8 G P4, 3G of ram, 850 GB on HD 3 internal, under XP SP3.  All 8 USB 2.0 ports work fine on everything else.  My system is well maintained with Virus and Spyware protection and registry cleaning and start cleaning.  Newspaper observer event system is without errors or warnings.  Device Manager reports no problem.

I tried all the suggestions on bonofan1823 post.  Reinstalled all the drivers and other utilities allowing to scan the USB ports. The drive is formatted NTFS according to WD.  I searched ghosts, 315539 devices. I used the command SFC, 3107747. I ran Microsoft Fix It--I deleted UpperFilters and LowerFilters entries by 925196.

The WD My Book has its own power supply, all my tensions.  The blue light on the WD drive and it's a small fan is running.  The drive does not appear in disk management or any where.  The icon does not appear on the far right of the taskbar and no audio sound is made when it is plugged into the USB port or powered.

Someone at - it any other suggestions?  Does anyone else have this problem?

Thank you.

Divya R,.

Thanks for the info.  I've tried the drive on another computer running XP Pro. and it was recognized instantly.

I found the driver ITS on the website of WD and installed on the computer.  No change, no recognition. WD has also provided a firmware update for the drive that I could not install because he could not find the drive.  I reinstalled the latest version of the BIOS (2005) for the ASUS motherboard.  I used an old record of 250G WD USB years and it still works.

UPDATE *.

I bought a $10,00, 3 port USB 2.0 PCI card and plugged.  The WD My Book is instantly recognized and works perfectly. Problem solved.  The problem must be the motherboard ASUS or the BIOS on my P4 system.  I suspect that WD drive information was never getting to Windows XP.

Thank you

Lurker38

Tags: Windows

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