What can I do if my computer says this universal group is a logon failure?
When I opened my computer and entered my password en my administrator account and pressed connect, the system says that universal Panel does not logon and then it wouldn't let me log in to my administrator account.
Hi BinaTon,
1. did you of recent changes on the computer?
2 when was the last time it was working fine?
3. do you have security software installed on the computer?
4. how many accounts do you have on the computer?
Check if the problem persists in the safe mode and post back with the results.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Restart the computer to return to normal mode
If the problem does not persist in safe mode, then perform the clean boot procedure.
It is possible that some third-party programs installed on the computer is causing the problem.
To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See the link below to learn more about how to clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(a) click Start, type msconfig in the search box and press ENTER.
(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.
(c) under the general tab, click the Normal startup option, and then click OK.
(d) when you are prompted to restart the computer, click on restart.
Tags: Windows
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