What could stop the HP Smart DVD loading?

HP Pavilion dv7-3067nr Notebook PC

Windows 7 Ultimate 64 bit.

Several months back my program HP Smart DVD would start playing a BluRay disc and then would freeze. I tried to reinstall the program and even remove and completely reinstall Media Smart. Now, everything in HP media smart works except smart HP DVD.

Power of Cyberlink DVD10 is free for HP users _ try this, it's replaced Media Smart DVD _ more or less.

FTP://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

Save the file on the desktop and install it from there, not in a temporary folder. After installing _ restart.

Go to the control panel and find Auto Play and make sure power DVD10 is selected for playback of Blu - ray, if it isn't, choose to do. Save the setting and restart.

For the first time to play a Blu - ray player, open the drawer using the key on the drawer face _ let the film automatically load with output power DVD10 of opening. (give it some time)

If it won't install or replay your movie post. I need to know what anti virus software and firewalls you use.

In addition, what is the name of the film that gives the most problems (gel)?

Tags: Notebooks

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