What to do if your print head is in or out of warranty.

Similar Questions

• E-all-in-one S: Jet Office Office Jet 6800 6800 series; What and where is a print head; How should I do?

  Office Jet series 6800 printhead problem watch what and where is a print head. How to fix it.

  The print head is where the ink comes out, it is connected to the assembly that contains the ink cartridges.  The print head is not usable on series Officejet 6800 user, you will need to contact HP for a replacement as described in the document here.

• How to determine if your print head is still under warranty.

  The type of print head you have will determine the type of warranty on it.  Only removable heads have a separate warranty from the printer, and not all printers have a print head.  Some printers print heads are part of the ink cartridge.  These printers are easy to identify because they use the black cartridges and colors, such as the printers of envy and the Officejet 4500 series.

  Printers with print heads have a separate for each color cartridge.  The print head can be removed either a lever on the right side of the cart (for printers where the ink lies on the transport, such as the Photosmart C310a), or by leaving the carriage will move to the left side of the printer and raise the tab that contains the print heads in (for printers where the ink is distinct from the transport such as the Officejet Pro 8500 A909a).  Once you know if the print head can be removed, go ahead and remove it.  Once this is done, follow the link below to find out if your print head is still under warranty or not.

  http://support.HP.com/us-en/document/c00206040

  Hope that helps.

• HELP NEEDED PLS EMERGENCY! -All new V313w printer paper feed - and apparently out of warranty already? If no support online?

  I bought a new laptop and printer V313w all-in-one a month ago. and I only turned on the printer for the first time today because of a need to send invitations to an upcoming event.

  I used the printer to print envelopes and about 15 sheets of specialty paper. Until all of a sudden it starts to chew the paper and do not supply through everything in print.

  I check online for drivers and updates and download all the relevant files. Try again and still has the same problem, whenever I have print now it chews paper. in fact, it looks like the print head is ripping through the paper.

  I try to find online for assistance too find that apparently it is already out of warranty?

  Everyone here has similar problems with the V313w? Is really starting to get frustrated, because I can't even contact Dell for assistance as I apparently no guarantee?

  Any help from people out there would be appreciated. I really need to try to get the last few invitations printed. (and I'm not buying a printer in order to 15 pieces of paper! only to have to throw it out and by another brand)

  Thank you in advance.

  Thanks for your reply.

  After about 3 hours of trial and error. (and a lot of paper wasted and torn). I found the problem.

  V313w paper feeding, there are several small curlers who seem to be held in place using small springs. they are really hard to do because there is only one opening to remove the jammed paper. in my case, two of these rolls were lower than the rest. This has created in turn issues when printing because it would interrupt the queue through paper.

  After many difficulties, I finished with a set of pliers tweezers for these rolls in line with the rest of the rolls.

  Because now the printer seems to work, so I just assume that these rollers must have been shaken loose / out of position during childbirth.

  So for anyone having problems similar to the printer not feed paper and ripping upward, then check out these small rollers to ensure that it does not obstruct the paper to move through as expected.

• Basic tips to keep your printer running longer.

  Everyone whats to get the most for their money, but many people do not know or realize, that you have to put in a little effort to keep things smooth.  Just as if you want your car to last for 1 million miles, you need to do regular maintenance.  If you want printer last more than 2 years, you must do a regular maintenance for her as well.  Granted it is not oil to change, or the transmission to the service, but there are rollers that need cleaned and nozzles that need to rinse.

  For all the problems I have all come to work on printers, one I saw put more that it's fair share of printers low is the simple paper jam.  The jam itself is rarely the culprit.  The error message is normally what causes the need for replacement.  The error message might get stuck on the screen and turn your printer brick quite expensive.  The best way to avoid this problem is to not get a paper jam.  Paper jams are actually fairly easy to avoid.  Just a simple cleaning of the rollers with a lint cloth (coffee filter or lens tissue are best, but paper towels work in a pinch) and bottled water are the best things to use.  The lint cloth and water bottles are free of contaminants and ensure that any partial microscopic don't stay on the rolls.  If you're wondering which rolls to own, a good rule of thumb is just to clean one of them you can see and reach safely.  Remember to turn off and unplug the printer before performing any cleaning or before you get into the machine.  You must clean the rolls at least once every six months earlier if you have a problem of dust.

  The next thing I saw leading printers must be replaced, was a print head that was out.  If the printhead goes out, the only options are to replace the print head or the printer if the print head is not replaceable.  Which can be expensive anyway.  The best things you can do to keep your print head is to let your printer is a regular maintenance, clean the print head no matter when you replace an ink cartridge and align the print head no matter when you replace an ink cartridge.  The steps to follow those who depend on the printer you have.  You should be able to find more information a cleaning and print head alignment here.

  Something I have seen a lot, but never really caused replacements, were related to food.  Most of the customers of HP don't know that the printer they bought was built in the surge protector.  It is to have important information.  The reason why it is important is because if you plug a surge protector in an another surge protector, or power strip protector, the device you're trying to power, no matter what it is, will not be able to get all the power they need.  This is very true for printers.  Printers have a sleep mode, which reduces the power they use.  When the printer goes to wake up, it consumes more energy than normal, and a power strip or surge protector, be read as a hint of power, however the built in surge protector knows what is happening.  The first protector of power surge or power strip, will block the necessary extra power and cause errors on the printer.  To avoid this, simply plug the printer directly into a wall outlet.  If a socket cannot be made available, use an extension cord to power the printer from another outlet directly.

  These are the three main things I noticed that cause people to have to replace their printers at the beginning.  Now these things won't keep things of bricking of your printer, but it will go a long way to prevent them.

  I hope this helps.

• print head

  Received today again a Officejet Pro 8610.  Implement wireless according to instructions; Add Printer on my Mac; installed new cartridges.

  When I try to print, I get the message 'head print seems to be missing, not detected, or incrorrectly installed ".

  I got online instructions for reseating the printhead (with power cord unplugged) - repeated 4 times slowly, but still get the same message.  Tried power off and reboot.

  I don't know what to do next.   (What is perhaps a defective print head)?

  Hello

  If there is a new printer, I suggest to contact HP technical support.

  If you are in the United States, the toll free # is 1-800-474-6836.
  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

• How a print head is damaged?

  
  

  Cartridges should not perform the print head. Just make sure that you have replaced the cartridges when you know its out of ink don't keep dry for a long time.

  If your print head is under warranty, you do not have to pay for a new printhead. Call technical assistance once before buying a print head.

• lack of alignment 8500 after installing new print heads

  I replaced the print heads in the 8500 wireless all-in-one and get alignment failed.  printer will print documents sent to it, but follows with a print alignment page.  Displays the alert of misalignment.

  always print test page of alignment after each document printed.

  Note: replace the print heads about two years without any problem.    Patrick

  I appreciate the answer @patrickoj

  When the alignment fails, it will continue to retry the alignment every time that you print - it's frustrating, but it's normal.

  If you have tried all the steps of a "alignment failed" Error Message appears on the printer control panel, I would like to contact HP Support to see about replacing the printhead (s) that do not work properly. Check the model number and the form to receive a file number for faster assistance.

  You can review the limited warranty for print HP ink and print heads replaceable by the customer of consumables HP inkjet cartridges, whether your print heads are in warranty.

  Thank you

• I have the print head and the alignment of the problems with our officejetpro8500 910 a.

  We noticed that the cyan ink was not printing. The product is out of warranty about five weeks before we noticed a problem. We have replaced all the ink with the new hp ink cartridges. We have tried printhead cleaning several times until the third level cleaning when cleaning the print head has failed. We tried to align the printheads without success. We have been dealing with this during more than a month now. We have only 440 pages printed during our first page of self-test diagnostics. Our print head shows that it is under warranty until April 4,2012. We consulted a repair center. We have exausted all the other options until the replacement printhead. We changed to print in black only. Now, she wants to print a test page everytime we try to print something. Ink, we bought at costco for this printer was a third of the price of a new model of 8600. Please help before my wife beat me with this printer!

  If the printhead says it expires April 3, 2013, so the date of warranty.  You should be able to get a replacement print head by contacting technical support of HP and good news, it should be free, since the part is under warranty.  You can join the 1-800-474-6836 technical support to the United States and the Canada International users click here.  Let me know what happens.

• What is the part number of replacement for a HP6350 while a photo printer print head?

  I 6350 printer that is less than 2 years old and the print head will be no printing cyan and magenta and fails alignment.  I cleaned the print head several times through the diagnostic tool.  I even manually cleaned using water with no luck.  HP says that it needs a new print head and is not available due to out of production!  What happened to make parts for 7 years as IBM!  I won't buy another new printer every two years.  Home use photo printing and small documents.

  XP Pro OS on an IBM Net Vista suystem.

  The print quality report states:

  Model number: HP Photosmart C6300 series

  Serial number: MY93N9F0GB0544

  service id: 19135

  area of the printerPX): 2

  total number of pages 2052

  firmware: EVM1FN0836AR

  patch review: 10

• Alone cyan little showing what cleaned print head - Pro L7680

  I tried "cleaning ' my impression runs a dozen times, and each time, I see only small horizontal lines of color cyan in the appropriate boxes. There is much ink in the cartridges. The all-in-one OfficeJet Pro L 7680 use cartridges without print heads. Ink is supplied to the printheads through flexible tubes. Unless there is an easy solution, I might need to remove the printheads and dip them in hot water, but I'll need a primer on how to open the cover, then remove them.

  I doubt it makes a difference, but a few months ago, I upgraded my able 5 year old PC, 64-bit Vista 32 bit to 64 bit of Windows 8 Pro. I have some problems of compatibility, but it seems to work very well

  Here is a link that will provide you with instructions on how to replace and install cartridges and printheads. Before cleaning the print heads, I'd watch this document first of all it does not address the issues of print quality for your printer model. Just look at it and see if there are all the additional steps that you might have not already tried.  Pages 147-150 user manual pointed out how manually clean the print head. I would check the date of warranty on the print head before dipping as which can void the warranty on parts. If this date has passed, the soaking will be no danger as replacement would be the only other option left.

• Hi I use PH CS6 on an IMac, I try to print a picture when I clicked on what kind of paper I wanted to use from the dropdown menu and the photos the two disappeard. W when I tried to print the same photo I get this. There was an error poening your printer.

  Hi I use PH CS6 on an IMac, I try to print a picture when I clicked on what kind of paper I wanted to use from the dropdown menu and the photos the two disappeard. W when I tried to print the same photo I get this. There was an error poening your printer. print functions will be unavailable until you have selected a printer and reopened all documents. If I open the picture in preview oe my IPad it will print. So, how to choose a printer in PH CS6? Thanks John

  Jakee, salvation

  Please follow the steps below to reset the photoshop preferences.

  > Hold down Option + command + shift (Mac OS) when you start Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.

  Note: Using the hotkey, preference files for custom shortcuts, workspaces, and color settings will also reset to the default.

  If you are still facing the same issue, please uninstall and reinstall the printer drivers and check for the issue.

  Also, please mention what operating system are you using?

  Let me know if it helps.

  ~ UL

• Photosmart eStation C510: I have a Photosmart eStation C510 series with a print head problemo

  Error message indicates that there is an unknown problem with the print head.  When I went to the customer support told me that this model is no longer one of HP services

  Welcome to the community @mickster71 HP

  I wanted to reach out to the issue you are having with the print head on your printer Photosmart C510. See the link below to see if these measures can help the issue. If this isn't the case, then looking at needing a new printer. You can call the phone support to see what are your activities in the options if this happens.

  'Ink system failure' or "0 x... "Error code is displayed

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• OfficeJet pro 8500: print heads and things

  OK, maybe it's a bit confusing. I have three printers Officejet 8500. No. 1 went into a never-ending cycle of clean print heads (after more than 30,000 pages) and without me being in the room the right side of the printer depot of ink on the table. Tried the reset but not good. Bought a second hand and after a few weeks, it came in paper jam mode. Could not resolve so finally bought number three. Works a treat and has no problem. Numbers one and two are for recycling. Print heads removed and stored in an airtight box with damp cloth. What is staging. Now after spending all that money, the last thing I want, it's having problems with number three. However, I have three cartridge sets new and unopened from PC World (their own brand) which cost £39. They came with the number two of the machine. They are not dated and has no way to know at what age they are. They are not oem, I can't any advice on their likely performance, but what worries me, is can the ink begins to solidify and block print heads as they age? Like I said they are still sealed. If I change the cartridge and use a spare set of the print heads to check the print output and that something is wrong if I can swap cartridges and print heads back without the printer enter the cycle of constant head cleaning. I know there have been issues with these printers but mine is on 27 000 pages and all tests are reports back in good health. I have also several chips of HP cartridges genuine that I can use.  Sorry as that a little long-winded.

  Hello @notahappybunny,

  Welcome to the forums of HP.

  I understand that you have some questions and concerns about your ink cartridges non OEM 8500 and some.

  I would like to help.

  The following document explains on the expiry of the ink.

  Consumable inkjet HP - ink Expiration

  From what I've read, it's I think I understand that the ink may change over time.

  Because ink is sealed I don't think they're going to solidify, but the pigment used in the ink may eventually separate from water. This will certainly cause print quality problems.

  In addition, your first 8500 printhead might not be good.

  A bad print head may cause the impression of entering the cycle without end cleaning.

  I hope that I have answered your question.

• OfficeJet Pro X476W - missing 0xc6fd0013 message, or incorrectly installed print head not detected,

  Hi, everything has been good with this printer up to a couple of days. Whist, the right kind of noises - it just stopped printing, or sometimes {in response to requests for print) spat a blank page or both.

  I tried to clean the print head, but he travels just a loop and does nothing, if the wall point, deleted and reinserted cartridge, removed market turned and replaced the duplex roller, blah blah - all the usual stuff.

  But... I've never seen such a script error before - this is worrying. The printer just died on me?

  If so, is it possible to replace the printhead on one of them?

  No indication of how to solve the problem please?

  Thanks in advance...

  I couldn't find a service manual for the OJ Pro x476w or the other.  It is usually the case for OfficeJet products but I was under the assumption that HP was poised to release a service manual for the X Pro series since his business are more than the normal OJ.

  I also don't seem to be able to view the guide to normal use of the HPs site right now.  My hope was to search through it for clues as to how to complete the resettlement of the print heads, as there is usually a section small maintnenance included in the documentation.

  Given the nature of this problem and what I heard of HP engineers that the printhead from the printer table must have a life that survives to the printer.  It is supposed to be enough printheads on eachother table backup in the case of breakdowns that users are not supposed to notice the difference.  Even through the printer is out of warranty HP may be interested in helping you with the picture of the print head.  I give them a call and see if they can offer any assistance.

  Another idea would be to find a seller of parts and ask them if they have an array of replacement for your printer print head.  If they could have some instructions on how to install that you could use to reinstall your current table.  Googling autour, I was not able find parts online so this is perhaps a good reason to call HP and ask for suggestions on where to find spare parts.