plotter / cut not the usb ports

I recently moved my office and cutting cutter / plotter in another room. Now, for some reason, my vinyl cutting software does recognize not all USB Com Ports and therefore, will not cut.  (I tried configuring it for each port with no luck). When I open devices and printers and look at USB / series of properties of Strawberry, it shows that its on Com9... and I have 6 USB ports I know.  First question... where I expect to identify the USB ports are what #s.  4 behind the pc and 2 in front.

Com is a reference to the COM port and is a "serial port".  Replace the USB port.

PS <>, change the hardware configuration does not cause this problem.   Someone changed the settings.

Tags: HP Desktops

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