When I open one of my folders in my documents, I get a message from windows Explorer has encountered a problem and needs to close.

I have a 'My videos' folder that recently crashes when I open it. Any ideas?

Two things come to mind.
One is a corrupted file system.  For that fix, run a chkdsk with the /F or/r option operation.  It is a part of the normal maintenance and should be done even when sometimes...

"How to perform disk error in Windows XP check"
<>http://support.Microsoft.com/kb/315265 >

The other is a bad extension.  To fix this, download the freeware «ShellExView» software
ShellExView: <> http://www.nirsoft.net/utils/shexview.html >
When you run it, it will give the list all extensions of shell on your computer.  You can disable one of them by right-clicking on it and selecting "disable".  Try turning off the blocks and see if you have new access to your directory.  I would like to start with the non-Microsoft who have an extension in the column "extensions" that correspond to the files in this directory.

HTH,
JW

Tags: Windows

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