When I try to call someone on Skype, he throws the internet connection on the computer laptop everything.
I get very frustrated not being able to make Skype calls on my Samsung laptop (new last November and using Windows 7). Whenever I try to do a video call to someone it disconnects my laptop WiFi. I have to use my phone through the same wifi that works well. I don't understand what is happening on the laptop to get there. I tried to uninstall and reinstall Skype about 3 times. Has anyone else had this problem or could suggest a solution please?
Hi SueDavison,
I understand that when you make a video call via Skype, the internet disconnects.
I suggest you refer to the suggestions of Tamim from the following link.
To make a video call (Windows desktop)
https://support.Skype.com/en/FAQ/FA3681/making-a-video-call-Windows-desktop
Hope the above information is helpful.
Tags: Windows
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