When I try to convert a pdf to Word, it says that the document is password protected.  What should I do?

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• When I try to install SP1a, I get a message saying that the file is corrupted.

  Need help, Im confused

  OK, so I have windows XP I am trying to install on my acer aspire 5100. Its an old copy that came with another computer. All I'm trying to do is to clean the computer clean and start over. Installation was successful, but when I try to install SP1a I get a message saying that the file is corrupted. I can't connect to the internet of him because the surrent version doesn't support WPA2. So im downloading on an external HD and try to run it from my computer. When you try to install SP2, it says that the file is not a valid Win32 application. Any help / ideas would be greatly appreciated, thanks in advance!

  Again, your best option is to order a set of Acer recovery disks.

  If you insist on doing things the way hard, then check first that download, you have to SP2 (you don't need SP1a because it is part of the SP2) is correct - check the hash of the file downloaded against one published (where you downloaded of?)

  If the hash is correct and then try running SFC/scannow from a command prompt - it may work, depending on how the software manufacturer set up the drive, but it is preferable to use in conjunction with a good OS disc, rather than the recovery disk.

• DEP DEP is triggered when I try to use MSWorks. When I try to disable it for this app it says that it cannot be disabled

  DEP

  DEP is triggered when I try to use MSWorks.  This has just begun.  When I try to disable it for this app it says that it cannot be disabled.  What is going on?

  Try this:

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://www.Vistax64.com/tutorials/65790-DEP-turn-off-programs.html

  Above is a tutorial on how to turn off DEP for a particular program.

  See you soon.

  Mick Murphy - Microsoft partner

• When I try to convert a .pdf file to Excel, I have an error message 'no internet connection' and I'm connected to the internet.  Happen in different contexts of internet access.

  When I try to convert a .pdf file to Excel, I have an error message 'no internet connection' and I'm connected to the internet.  Happen in different contexts of internet access.

  Hi rhondas44981464,

  Try to use the export to PDF online service https://cloud.acrobat.com/exportpdf (Sign In using your adobe ID, in which you have the subscription).

  Kind regards
  Nicos

• When I try to print PDF documents, I forst get a little screen that says that the document cannot be printed, then a small screenthat says no pages have been selected.  I can't even print the entire document.

  When I try to print two important documents, I first get a little screen that says that the document cannot be printed, then a second small screen that says no pages have been selected.

  Hi oldrealist,

  Try the following: open Adobe Reader | Change | Preferences

  • under Documents, change "Show the documents in PDF/A mode" Never.
  • under (enhanced) protection, clear the Safe_mode at startup.

  Let me know how it goes.

  Kind regards

  Nicos

• I have Quicktime 7, but when I try to open iTunes I get a message saying that I need to update Quicktime 7.5.5. How to do this?

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  Click here to install or run the software update from the system preferences panel.

  (143939)

• My computer crashes when I try to run some games and crash report says that it's probably caused by rwdrv.sys.

  My computer crashes when I try to run some games and crash report says that it's probably caused by rwdrv.sys. I looked and I couldn't find anything. I found it in my computer under windows/syswow64/drivers/rwdrv.sys.

  What should I do? What does rwdrv.sys do?

  This is not a MS win file kernel;

  Scan of malware http://www.malwarebytes.org/products/malwarebytes_free/

• Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hi jonathan,.

  How do you mean that you connect it with your iPhone? This isn't something you need to do for mobile LR.

  In LR Mobile, when you import photos into the application, they are synchronized via Adobe Creative Cloud. When you open LR CC on your desktop and connect using the same Adobe ID on the phone, the photos will be automatically syncs down to the office. There is no need to connect the phone to the PC.

  Mike

• I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer

  I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer with a Mac.  You can check the number you customer service gave me, L. Fernandes: < num series kglad deleted >. I give you my phone number in Paris: < phone number deleted - kglad >. Best account. Chantal

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  p.s. This is a public forum.  the display of your phone number is a bad idea and display your serial number will get it banned (or used by someone else and will not you).

• When I entered my serial number to activate Photoshop CS4, it said that the number is not valid. However, the customer service Adobe told me that the number is valid. What should I do?

  When I entered my serial number to activate Photoshop CS4, it said that the number is not valid. However, the customer service Adobe told me that the number is valid. What should I do?

  Error "serial number is not valid for this product". Creative Suite

• I bought adobe acrobat, but every time I try to open it I get a message saying that the trial has expired

  I bought adobe acrobat, but every time I try to open it I get a message saying that the trial has expired.

  Acrobat successfully downloaded.  no problem.  but it does not open.  don't give me the error message that trial has expired and I want to buy it.  I already bought so... I'm stuck.  I tried closing everything down and start again (twice) always the same error.  tried to re - download. no help.  any ideas?

  It gives you an option to connect or upgrade this software under license. If yes click identify you / license of this software to go further and turn it on. If it's a perpetual license activate by entering your serial key and connecting and if it is a subscription then just sign in with your Adobe it will activate a said.

• Cannot circumvent the upgrade page when you try to convert to PDF

  My membership allows me to convert to PDF (or so I thought!) However, I can't ignore the upgrade page. I don't want to upgrade. Is there a way to bypass this page?

  Hi carolnave2207,

  Try to use this online service to https://cloud.acrobat.com/exportpdf , sign in with your Adobe ID

  Let me know how it goes.

  Kind regards
  Nicos

• Error when you try to convert a PDF file in Adobe Acrobat 8.1.7

  Trying to convert a PDF drawing/file in TIF format, one of our users receive this error message:

  Acrobat could not save a page in this document due to the following error:

  The image is too wide at the exit.  Please, crop or reduce the resolution and try again.

  The image that is being converted is a design and the estimator cannot crop it as he should have the design "such what" order to do takeoffs on the image.  Does anyone have a solution for this?  Thank you!

  Try to print in a new PDF which is small and try again in the conversion. A roundabout way to get there, but should work.

• I am trying to download and install Itunes for Windows 10 - the download file is labeled itunes6464. When I try to install, I get an error message saying that I can't install this program on a PC?

  New HP laptop, Intel processor running Windows 10 (so I find it almost impossible to find something useful on the computer system - I'm NOT a fan of Windows 10).

  (I have a Mac and an iPhone at home, so am very familiar with iTunes)

  Downloaded iTunes for PC version 12.3.3 (which shows in my downloads as iTunes6464.exe)

  But when I try to install the package I get an error message saying "you cannot install this program on a PC. Contact the Publisher of the software. »

  No previous iTunes installs on this computer... I have on this machine - it's the only other Apple Quicktime software.

  I'll hop on the site of HP support too, but would like to help here, if they are available.

  Kath

  Specific advice Apple seem to be uninstall QuickTime, it should no longer be necessary and has a few potential security vulnerabilities. See Uninstall QuickTime 7 for Windows - Apple Support.

  Assuming that you have a 64 bit system, this facility expected to be compatible. For general advice, see troubleshooting problems with iTunes for Windows updates. More information area has direct links with the current and recent if you have problems to download, need to install an older version , or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software. It can help with the right button on the downloaded Setup program and use the run as Administrator option.

  TT2

• When I try to open Windows media player, is to show that the file wmploc.dll has version no11.0.6002.18111 where11.0.6002.18311 was expected. Help, please

  When I try to open Windows media player it shows that the wmploc.dii file has version no11.0.6002.18111 where 11.0.6002.18311 was expected.  and he prmpting to download from the msn help site.please.

  Hello

  Thanks for posting your query in Microsoft Community and we give the opportunity to help you.

  This happens usually when the version of wmp.dll is at odds with what is defined in the Windows registry.

  You can follow the steps in the article mentioned below and check if it works.

   

  After the WMP update you an error of wmploc.dll on version number incorrect

  http://support.Microsoft.com/kb/961047

  Hope this information is useful. If you need further assistance, please answer and we will be happy to help you.