When I try to open the microsoft works, I get the Task Launcher, and then nothing else. Can't access my files. Help!

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  Hello Terry,

  Check the log of the events for more details:

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  Please check the boot to find the cause of the problem:

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  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

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  Hi LoverofDrawing,

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  Hello JRWORK,

  You will need to contact Canon because they provide the drivers for your Canon DR5010C device.
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  I hope this helps.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

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  Separated from -.

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