Whenever I try to go into safe mode, my PC restarts automatically after a few seconds.

I use Windows 7 Enterprise edition (64-bit)
Normal mode/start works fine.

Hi mcalix,

It is one of the locations where you will be able to disable the auto restart of the system failure. The other location is, as the computer starts, press F8. In the advanced boot menu, select the disable restart automatic option on the system failure.

I also suggest you check the exact error message you get to do this in the Event Viewer:

Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

For more information, see:

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Check out this link to open the event viewer:

Open event viewer

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

I also suggest to check if Windows 7 is compatible with your computer hardware.

Whether your hardware is compatible with Windows

http://Windows.Microsoft.com/is-is/Windows7/find-out-if-your-hardware-is-compatible-with-Windows

Windows 7 Upgrade Advisor

http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

Hope this helps and keep us posted.

Tags: Windows

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  • I can't get into safe mode

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    • You have problems with programs
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    http://www.bleepingcomputer.com/tutorials/tutorial61.html

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    1. Close all running programs and open the windows if you are back on the desktop.
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      Figure 8. Vista System Configuration utility

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      Figure 9. Tab of Vista startup in the System Configuration utility

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      Figure 10. Reboot prompt

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  • See you soon.

    Mick Murphy - Microsoft partner

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    http://www.bleepingcomputer.com/tutorials/tutorial61.html

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    I just deleted my computer malwear and uninstalled the site where I got it since then, but I still have a page of malware on my desktop and I can't do removed useally I can return to my point of restoration and g a few das remove not this time I ant even go into CAs mode I have turned off my keyboard until I get it turns back on my desk t didn't know what to do?

    Hi KellyMilam,

    Is it a page on the desktop or simply as an icon? Try disabling by right click on the desktop-> personalize-> Web Office-> remove all the ticks.

    You will need to update your antivirus program and run a full scan of the system in safe mode.

    I hope this helps.

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