Where in the world hide "Customer Service?

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• Does anyone know the phone for Customer Service? Im trying to install an app and will not let me

  Does anyone know the phone for Customer Service? Im trying to install an app and will not let me

  There is no support for this phone.

  you could get help if you could explain or you can try to contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• Why the adobe acrobat customer service is so bad?

  Why the adobe acrobat customer service is so bad? They don't even have a phone number. I tried on the cat pending and I tried logging 3 - 4 times but no response at all. I want to cancel an annual subscription and they said, there is no penalty if you cancel with in the first 30 days but no body does not at all. Waste of time. Is it so Adobe also supports works

  Hello

  I am extremely sorry that you had a bad experience in the past. Here is the link to contact Adobe support team. Please see the same so that your question gets the fixed quickly.

  We would not be satisfied by your decision to cancel your subscription to Acrobat.

  However, if you have decided so, here is the link to connect with them.

  http://helpx.Adobe.com/x-productkb/global/service-b.html

  Concerning

  Sukrit diallo

• Where in the Site Catalyst custom events will appear?

  I was wondering. Where in the Site Catalyst custom events will appear? I have the following code:

  scope.customAnalyicsTracker ('customEvent1', 'Subscribe_Clicked');

  customAnalyicsTracker: {function (realName, variable)}

  adobeDPS.analyticsService.trackCustomEvent (realName, variable);

  }

  The code above does not make mistake, but I don't see Site Catalyst. I'm looking under custom HTML > custom events > Custom events 1 and I do not see it.

  Please let me know if I'm doing something wrong in the code above, or am I looking in the wrong place to Site Catalyst.

  Thank you!

  You are looking in the right place in SiteCatalyst. Ping me directly ([email protected]) with your ID on the report, and we can take it from there.

  Thank you

  Shikha

• Where are the Premier Pro custom export presets stored?

  Where are the Premier Pro custom export presets stored?   These are the files created when you create / edit a parameter of export and save under a new name.

  They used to be at C:\Users\Mark\AppData\Roaming\Adobe\Premiere Pro\6.0\Presets but I don't see them here.

  I want to save these presets I customized and be able to import them on another computer.

  Mac OS: /Users//Library/Preferences/Adobe/Common/AME/5.0

  http://helpx.Adobe.com/Media-Encoder/using/custom-encoding-presets.

  But since you have 5.5 it might not be 5.0 but the rest of the locations should always apply.

• passage of PC platform to the MAC - no customer service platform

  First of all, I would like to Preface that I called customer service twice and have received no help, as well as contradictory answers, both times.

  I have the creative suite CS4 Web Premium for my PC. I bought it directly from Adobe, not a reseller - forked so on a large sum of money. The product of love - use almost every day.

  I recently turned to a MAC ProBook. I'd love to test my software on my Mac. I call Adobe to see if I can upgrade to CS4 Web Premium creative suite for Mac.

  I get answers:

  You can only spend 5.5.

  WHY? I just want to keep my 4.

  You can only spend 5.5.

  OK, because you are not let keep me my license 4, then how much it will cost to get a MAC license?

  Answer, I got the first time:

  You can upgrade for $399.

  I'm NOT paying $400 just so that I can use my existing license on another platform!

  Response, I had the second time after calling again just to be sure:

  You can upgrade for $695.

  WHAT? (* @^^ & #9 = !!!

  Hello

  Luckistar, you can try the 5.5 for free for 30 days: http://www.adobe.com/cfusion/tdrc/index.cfm?product=web_premium

  Representative of the customer service seems to be good, you can replace only the version that is currently sold: http://kb2.adobe.com/cps/405/kb405819.html

  The upgrade to 5.5 is indeed $695 depending on this page: http://www.adobe.com/products/creativesuite/web/buying-guide-upgrades.html

  Another solution: boot camp, which allows you to run Windows on a Mac. There are other programs that allow to run windows in a virtual machine.

  Then I wait and try to upgrade to the next version of creative suite, when it will be released around April-May, according to what has been said in the past.

  There is also a creative cloud option, which could be interesting if you wanted to rent Muse or Edge: http://www.adobe.com/products/creativecloud.html

• HP 8635: SAD for the POOR, SCARY, Customer Service

  First of all, I'm sorry this is a long assignment, but I'm a little worked up now.  I bought a new HP printer, I got HP printers for several years.  It was wireless and when I tried to use the CD that came with your printer, he asked for a file that says msg is on the CD supplied with the printer.  We could not find the file he was looking for so I contacted HP support.  I started to call at 13:00. The first question they asked me if I tried to do the installation myself (yes I did) and the following question was if I tried to use the CD that came with the printer (of course I did).   I gave control of person taking over my computer to get the problem resolved.  It took 1 hour and 10 minutes but got this computer to print.  I had a second computer that I wanted to also print from so I gave control of the support of my computer again.  It has been clicking around, I couldn't keep track where he went, but I don't know that he was in my network and sharing settings.  He said that the computer must be restarted, and he did that.  Trying to get to the top, I just couldn't past the sign of Windows on the screen.  I put my password and it would not go any further and he had a RED X on my network icon.  I could not in my outdated computer this stage.  He said there was a problem with MY internet, which was not possible as I could access the net on my other computer.  He said I had to contact Microsoft has nothing that could do.  I said that my computer was fine before he was clicking everywhere and they needed to solve my problem.  After about 45 minutes of discussion with them, I just finished the call.  Then, I had to take my computer to clips to see what was wrong.  When we got the outdated computer this stage, we couldn't get rid of the screen showing HP having control of the computer and there were still options NETWORK NO, it was as if it didn't exist.  The only thing we could do was to pay $110.00 a service for them to fix my computer.  Yes, I now have a year of service from them but I would not if HP had not messed up in the first place.  Staples had to do a system restore (I tried, but nothing but got error messages).  It took another 3 hours of my time for Staples solve all the problems.  I think that HP has to pay me back for that since it was their support staff who caused the problem in the first place.    Strange thing is that when I checked my email later in the evening, I had something Windows that my account had some strange activity.  There are 3 attempts to sign my account at 17:15 in Boston, which would have been my time 02:15, around the same time, I was chatting with them.  I'm on the West Coast for hummmmmm - I had lost confidence in HP at this point and if there is not a resolution for the invoices I've supported, this will be my last HP product.

  Update, I received an email from HP after my post.  They are working to solve my problem.  So far, I'm impressed by their response.  If he follows through, as I am told it will be, I'll be very satisfied and will continue to be a s Comsumer HP.

• All my pictures have disappeared from my library.  Where in the world would they?

  I have a desktop Mac 2008 and my iphoto library everything is suddenly empty.  To top it off, my external hard drive has failed.  Where have all my photos?  In addition, it's the same thing on my new Macbook Air in the photo program.  I panic.  Help.

  Go to your pictures folder. Y at - it an icon of here iPhoto library? If so, select it and tell us the size of it.

• Where in the world dose keys MS sell XP?

  I had more than one friend want to know where to buy a new or replacement key, MS dose not make it not easy to find with the bullshit nav site either... Lost brain

  You cannot buy replacement keys, niether peut you buy winXp SP, which has stopped selling Windows XP some time ago

• Help! where in the world is my brush tool?

  I use the trial version of adobe flash cs5 and I can't find my brush (the one with the brush) I can only see the spray brush and deco tool >. < someone pls help! Thank you very much!

  

  Etudieeo ~?

  Usually, I use the shortcut keys to get to my tools. It's 'B' to get the brush and B"to switch between the brush and the spray brush. To the extent where it is in your screenshot, you seem to have already as the active tool - it's just that you have the "spray" brush selected. Click on this (dark gray) icon to switch to the regular brush (or simply use 'B' on your keyboard).

  Interfaces are always so much fun to learn, eh? I sometimes confused with things that I don't do often with Flash, and I used it for a long time.

• Where in the world cat gone?

  I was in a conversation with someone who took control of my computer to try to see why a document would not convert to word.  He just left the cat and I can't find an option of chag anywhere.

  Click on the still need help? button in os-troubleshooting https://helpx.adobe.com/contact.html?step=APRO-APAP-APCC-ACRO-CPDF-ECHP-pdf-services_how-t

• Where in the world is Waldo?  == &gt; the Techniques of progress map

  I use PE4.0.  Does anyone know of a feature or other software that will allow me to create a video progression of the journey through a card? You have seen him before - often in older movies. A map is provided, and the progress of the trip is represented with an animated icon (aircraft, for example), or with a progressive red line, or something similar. I would like to integrate this concept in a video that I produce.

  I thought about a cheap method - curious if anyone has tried it. I'll start with two identical copies of the same printed map. On one, I'll draw a red line to represent the borrowed course. Then, using a stationary camera mounted on a frame to line up the cards, I'll take identical digital photos of two cards - one without the red line (0) and the other with the red line (1). I'm going to load the map (0) on the video 1 track and map (1) on the video 2 track. With track 1 visible, I will use the "erase" effect standard to introduce track 2. This should give the appearance of a red line running across the map. I can play with the settings "to delete" to speed up or slow down the progress.

  Any thoughts?

  Personally, I like my 'line' to draw in Photoshop and overlay above (video Track 2) my image of a card (video 1 track). Then I animate Track Matte video overlay track 3, "reveal" my line to the speed I want.

  Hunt

• Adobe Acrobat 7.0 - reinstalled on the new PC, impossible to activate, the Adobe customer service sent link to download the new? others? Version. Installed, but on the installer said series

  With raw interface of Adobe, I thought that the screen that gave me was to ask the question; He didn't inform me that I was typing the subject line. But unless clunkily review:

  Have an old but legitimate copy of Adobe 7.0. I had to get a new computer. I reinstalled A7.0 of my disks, but Internet and phone reactivation failed. After having jumped through the independent windows on the Adobe site, found the link to Customer Service chat. The representative told me that I had to download a new one? different? A7.0 version leave a link, he sent me. I did it.

  I have successfully downloaded the new? version 7.0 and installed it. But the installation, when I was asked for my serial number, he said it was an invalid number. I tried again, without dashes, without success. I went back to the Adobe Customer Service, where a person told me that I had to download a new? different? A7.0 version. I told her to re-read my original post, I had already done. After a long wait, she told me that she did not know much about A7.0 and told me to go to the Adobe communities.

  So, Adobe communities, here hoping one of you has the most knowledge about the installation of Adobe Acrobat, Adobe Acrobat Customer Service!

  Thank you

  Marc

  Sounds like you are trying to install with the ORIGINAL serial number provided with your product rather than the NEW one with the download.

  Adobe do support the last two versions (10 and 11) so if they have knowledge of 7 at all it's just a lucky accident...!

  Furthermore, I hope that you install on an old computer to Windows XP, because you won't get far in Windows 7 or Windows 8 with this version...

• Political group customer service couldn't start - how to solve this problem? The latest in a series of problems.

  For completeness, I'll give the full story here. We have a computer that is running Windows Vista Edition Home Premium. The other morning, following an update of Windows and reboot, when the user tried to connect it receives the message "user profile Service service has no logon. User profile cannot be loaded.

  We took the advice online to log in with an administrator account and change the parameter of the register for the profile, reseting certain values to 0. We have also followed the instructions to remove the ntuser.dat file. However, we have not find a file that was just ntuser.dat. They also had the long series of numbers after them, apparently, which indicates that they are temporary files.

  After several attempts to fix it, she now gets a different error when it tries to connect: "customer service group strategy was able to start.

  It can log on to the account in safe mode, and I can connect on his computer using his account from my computer on the same home network with no problems.

  We tried to copy the directory of the user to a new profile, except for the ntuser.dat file, as suggested by using Windows. It took a good 5-6 hours to copy, and the new profile seems to be heavily watered. None of its setting have been postponed, webshots will not run, Firefox keeps asking if she wants to set as the default browser even after she told him Yes every time, and it cannot access the settings of user accounts in the new profile. Its almost as if he's really the administrator permissions, even if the accounts and users control panel shows it does.

  We know that two other things were when the Windows update that caused the recovery occurred; iTunes was a large download, and Symantec is running a regular security sweep. Safety analysis showed that continuing execution, but was no progress. After consulting a few forums of Symantec, we managed to cancel the process and uninstall Symantec, which may be the only way to stop the analysis. Apparently active Symantec scans are known to cause errors in the connection profile. However, this has not fixed the problem.

  When connect us to access in safe mode and look at the advanced user account settings, profiles include two profiles with his original user name. Basic user accounts list shows only one. I have no idea what it means.

  His profile has now ntuser.dat file. However, we cannot copy or delete it - its used by the system. We can also restore a previous version of the file ntuser.dat - apparently it isn't getting saved in archive (probably for the same reason, we cannot delete or copy).

  We tried to do a restore of the system since the start of the day. It was while he was still the "user profile service failed", but before the "political group customer service could not start.

  We have done sfc/scannow. He said that some files were corrupt, but he could not fix them. I couldn't understand what files it thought were corrupt.

  The Client Services group does not run when I see him the original profile in Mode safe. However, I don't know if it's supposed to be running in Mode safe or not. There is no way to start; to start or stop options are shaded out and unselectable. The Group Services Client IS running when I check with a different profile on the system.

  Would appreciate a fix for this, or at least a way to create a new profile that covers all sound settings and didn't result in a complete disaster.

  I think we have this resolved. Unfortunately, there was some steps as long as I'm not sure which were needed. It includes:

  * The instructions here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/user-profile-service-service-failed-the-logon-user/4ed66b21-c23e-42f1-98b2-706dcf931fae

  (change of some registry entries for the profile)

  Uninstall of Symantec, which had an automatic scan which had been interrupted and was stuck not being able to complete or be cancelled.

  * The final bit of trouble who worked was (hope I get this right):
  (1) delete the registry as indicated above.
  (2) rename the profile folder.
  (3) restart the computer and let it create a new profile folder with the same name.
  (4) copy the files newly created to the old profile profile's ntuser.
  (5) by removing the new profile and rename the old profile back.

  And now things seem to be working, if she had to re-run Setup on some programs.

• Worst ever customer service! Took a month to solve my request for an account that was signed for fraud with my bank details, and would not deliver even a refund of $1 for fraudulent use of the account. If they treat their employees the way cu

  Worst ever customer service! Took a month to solve my request for an account that was signed for fraud with my bank details, and would not deliver even a refund of $1 for fraudulent use of the account. If they treat their employees the way of customer service treats its customers, not surprising that the service is the worst I've ever met.  Bad form Adobe.  What a month subscription pay you? Adobe Community

  If your card has been used fraudulently to subscribe, you should be able to get the charges reversed with your credit card company. Not to defend the whole Adobe Customer Service, but in this case Adobe has no way to tell if it is a fraudulent use.