"[White] has stopped working" when using Big Fish Games

I've had Big Fish Games on my computer for over a year now and it has always worked well, but recently, when I downloaded games and tried to open them via the games Manager, I get a message that says "[White] has stopped working".  There is no error code or the name of the program, just a space empty.  Windows is trying to find a solution then is to say that he manages.  The games does not open and I end up having to delete them.  I tried to re - download but it does not work. I also tried looking at permissions for games using Microsoft various 'fix' programs, but no problem is found.  Can anyone help?

Debs

Hi Debs1980,

·        What is the operating system?

1. check for the error code and the name of the program of the event viewer, see the link below: what are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

2 start the clean boot computer and check if the problem still persists. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

If the problem does not persist, you can continue with step 2 from the link above.

Make sure that you reset the computer in normal mode in step 7.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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