White screen Mail

I've just been setting up my new Surface. Using my Microsoft account, most of the settings came in fine, including remittances. However, when I open the Mail app, I just get a white screen with three columns of gray - no text at all. Unknown, tile direct Mail on the splash screen correctly displays incoming mail, but the Mail app never displays anything.

I tried apply all updates to day and closing & restart. I also uninstalled the Mail app and put it back.

Any ideas?

Hi Martin,

If you have a lot of email to sync, just be patient. I had a similar experience and had to wait until it has been fully synchronized. Once synchronized, it should show all the place properly. The first time always take a little longer, especially if you have a lot of e-mail.

I hope this helps!
David

Tags: Windows

Question

I have another type of problem with Firefox

Description

When I opened Firefox there is a large white screen below the taskbar which covers half of the status display. Happens on Firefox 3.6 version

This has happened

Each time Firefox opened

A few days ago

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Stylish         1.0.9         true         {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
        Cooliris         1.12.0.36949         true         [email protected]
        FoxTab         1.3         true
        WOT         20100503         true
        ImTranslator         3.3.3         true         {9AA46F4F-4DC7-4c06-97AF-5035170634FE}
        Are You Watching This?!         2.5         true         [email protected]
        SearchPreview         4.6         true
        qtl         14.3         true         qtl.co.il@gmail.com
        DVDVideoSoft Menu         1.0.1         true
        NEW Glasser by SzymekPL         2.2.0.3.7         true         [email protected]
        foof         1.2.8         true         [email protected]
        Java Console         6.0.20         true
        Full Screen Homestar Runner         2.9         true
        Flash Game Maximizer         1.3.6         true         {258735dc-6743-4805-95fc-f95941fffdad}
        MultiMediaWebRecorder         0.397         true         [email protected]
        Download Statusbar         0.9.7         true
        Extended Statusbar         1.5.4         true
        NoScript         1.10         false         {73a6fe31-595d-460b-a920-fcc0f8843232}
        WebSitePulse Transaction Recorder         1.4         false         [email protected]
        Smart Bookmarks Bar         1.4.3         true         [email protected]
        Xmarks         3.7.8         true         [email protected]
        Gmail Watcher         1.10         true         gmailwatcher@sonthakit
        Yahoo! Mail Watcher         1.10         true         yahoomailwatcher@sonthakit
        Dr.Web anti-virus link checker         1.0.21         true         {6614d11d-d21d-b211-ae23-815234e1ebb5}
        FIFA Online Web Launcher         1.1         false         [email protected]
        ReminderFox         1.9.8.2         false
        1-Click YouTube Video Downloader         1.4         true         [email protected]
        OurWorld.com Toolbar         2.7.0.14         true         {80f6f9bf-9fd1-4f41-9ddf-6dd070f4f62f}
        Yahoo! Toolbar         2.1.1.20091029021655         false         {635abd67-4fe9-1b23-4f01-e679fa7484c1}
        Yoono         7.3.6         false
        Form History Control         1.2.6         true         [email protected]
        Boost for Facebook         10.0.2         false         {47624dda-b77e-4feb-820a-e4f077d5d4ca}
        Fireclam         0.6.5         false
        Viral Threat Level         0.54         false         [email protected]
        Ghostery         2.2.1         true         [email protected]
        FootieFox         2.1.10         false         {9fb7d178-155a-4318-9173-1a8eaaea7fe4}
        Puzzle         0.4.3         true         [email protected]
        Tab Mix Plus         0.3.8.4         true
        FastestFox         4.1.5         true         [email protected]
        AniWeather         0.7.4         true         {4176DFF4-4698-11DE-BEEB-45DA55D89593}
        Get Styles         1.0.22         true         {6236BA26-C117-4007-928C-DE0716C7FA80}
        Usage Stat         1.0.2         true         {6236BA26-C117-4007-928C-DE0716C7FA96}
        FBFan         1.0.1         true         {6236BA26-C117-4007-928C-DE0716C7FA99}
        Better YouTube         0.4.3         true         [email protected]
        Show my Password         2.0         true
        LastPass         1.69.1         true         [email protected]
        Favicon Picker 3         0.5         true         {446c03e0-2c35-11db-a98b-0800200c9a67}
        Glassy Urlbar         0.5.2         true         tgrsc@glassyUrlbar
        RSS Ticker         3.2.2         true         {1f91cde0-c040-11da-a94d-0800200c9a66}
        iMacros for Firefox         6.7.0.1         true         {81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}
        Amplify         3.0.0         true         {8f5ce3f8-1735-4680-b15e-108f2f50e8ba}
        Tidy Favorites Online         6.23         true

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind         true
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.link.open_newwindow.restriction         0
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.com/
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        browser.tabs.insertRelatedAfterCurrent         false
        browser.tabs.warnOnClose         false
        extensions.lastAppVersion         3.6.7
        keyword.URL         http://search.conduit.com/ResultsExt.aspx?ctid=CT2383985&q=
        network.cookie.prefsMigrated         true
        places.history.expiration.transient_current_max_pages         32166
        places.last_vacuum         1278789082
        privacy.clearOnShutdown.cookies         false
        privacy.clearOnShutdown.downloads         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.cookies         false
        privacy.cpd.downloads         false
        privacy.cpd.extensions-tabmix         false
        privacy.cpd.history         false
        privacy.cpd.sessions         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Version of Firefox

3.6.7

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; RV:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

-Embedded Cooliris in a tab
Office Plugin for Netscape Navigator
Deploy Script NPRuntime plugin Library for Java (TM)
Adobe PDF plugin for Firefox and Netscape "9.3.3.
Default plugin
Provides additional features on Facebook. See our website for more details.
Plugin loader game for the challenge of power games
Unity Player 2.6.1f3
BrowserPlus - Improve your browser! - http://browserplus.yahoo.com/
Pando Web Plugin
Shockwave Flash 10.1 r53
Adobe Shockwave for Director Netscape plug-in, version 11.5
GEPlugin
Plugin Yahoo Application State version 1.0.0.7
Google update
Next-generation Java plug-in 1.6.0_20 for Mozilla browsers

One of your modules could be the culprit. Try running Firefox in questions to troubleshoot Firefox in Safe Mode with all disabled add-ons. If that solves the problem, see Troubleshooting extensions and themes and problems of hardware acceleration to resolve common Firefox problems and possibly troubleshoot issues with plugins like Flash or Java to solve common Firefox problems

White screen Windows Update in Windows Vista Business

Dear Sir/Madam,

I am writing to you on the white screen of Windows Update in Windows Vista professional.

Description of the problem: our company PC using Windows Vista Business Service Pack 2. Some computers may not be updated. When I check the update of Windows on the PC, it shows the white yellow screen and there is a text: #elementModuleHeaderText #.

http://i237.Photobucket.com/albums/ff228/newcentury2008/windowsupdate.jpg

http://i237.Photobucket.com/albums/ff228/newcentury2008/WindowsUpdate2.jpg

On nearly 40 PCs have this problem. Here I show an example of a PC.

OS: Windows Vista Business - Service Pack 2

Product ID: 89576-355-6928971-71708

The suggestions that I made:

1. use the auditor of file system (CFS) to scan system files

2. I also followed the suggestion of a link: http://social.answers.microsoft.com/Forums/en/vistawu/thread/a32260cc-6cd6-4150-8eb6-227948f7a646

Please help me solve this problem.

Looking forward to your support

Thanks & best regards,

At sang Phan Van / MR.

COMPUTER service
USOL'YE VIETNAM Co., Ltd.
Address: 20th floor, Tower of Hoa Binh, 106 Hoang Quoc Viet Str, Cau Giay Dist., Ha noi, Viet Nam
Phone: 84-906-665-115

Office phone: 84-43-755-6500-Ext: 247
Office Fax: 84-43-755-6501
E-mail: * e-mail address is removed from the privacy *.

Hi Mr sang,

Systems on your network are joined to a domain?
If so, they use Windows Server Update Services (WSUS) to get their updates?

If you use WSUS, you should post your question in the forums found here WSUS:
http://social.technet.Microsoft.com/forums/en-us/winserverwsus/threads

If you do not use WSUS, but your systems are on a domain, you should post your question in the forums Vista IT found here:
http://social.technet.Microsoft.com/forums/en-us/category/windowsvistaitpro

If the above do not apply, you find the same update white screen when you run updates under a new profile?
Also, if you connect to a user in safe mode account, you get the same results?

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Background is now white screen "Active Desktop Recovery"

original title: white screen "Active Desktop Recovery".

My screen went WHITE with big letters proclaiming "Active desktop recovery." All my icons are still there and work very well. But when I try to click on restore Active Desktop button, nothing happens and there is a white screen with all the instructions, etc. I tried everything, including the 'Display' Panel and tried setting to the top of my new wallpaper, but no luck. I restarted the system several times, and when it loads the white screen is still there. Note: When I go to view, context parameters are NOT operational. The cursor won't move. It will allow me to set the color, but nothing makes a change. Everything works fine, but I can't seem to get rid of white screen and the words "ACTIVE DESKTOP RECOVERY more phrases sub on how to cure it... have nothing to this problem." Thank you, BobnKathyS. For the purpose of the email, I prefer to use the following: * e-mail address is removed from the privacy *.

-right click on the desktop > properties.

-Select the Desktop tab

-Customize Desktop button

-Select the Web tab

-Remove all the other current office links except for the "My homepage" link, so all the other links are listed (checkbox, then the button Delete)

This step is the clincher:

-Turn it off "my checkbox on the current home page.

-Click on apply

-Click OK

Office should return to normal.

Smartphones blackBerry white screen on default settings and no internet, please help:)

Hey guys,.

I was wondering if someone can help me with my phone of girls

I can't do access the internet it says unable to connect to the internet please try again later! However its connected to my hub home right now I checked its saying its connected.

also when we try to email through its only give 1 option, which is email with enterprise server works and my daughter I just wanted to add her email addy, it had for centuries

I was on the default screen, however, it's just a white screen with no info at all and when I try to load the help on the phone screens, he gets a full term on the small bar, then freezes?

I took sim out and put it again and also his friends send their pins him however shes receive is not one of these applications?

When I bought the phone, the guy said I'll put a few things for you so I don't know what he did lol

hope some1 can help us

Thanks.XX

Hello and welcome to the forums!

The only option of BES (corporate e-mail) and don't get don't not BBM guest would indicate to me that you don't have a BlackBerry of your carrier data plan. BBM and BIS (personal mail) require an appropriate data BB plan.

Replacement Palm TX has problems white screen even after hard reset

I hope someone can help me find a solution.

I've been a happy user of Palm OS since the early days of Palm III. After a Palm III and V, had a Sony Clié which lasted a long time, but finally fact poop, went to a Z22 and broken screen, then almost but not quite a year ago (in warranty, so-called), bought a Palm TX. Worked great for a while but ends with a unit I could not turn on or off because the switch was dead. Worked around to keep the sync cord and power on by pressing the button and then cancelling. Finally he sent for repair under warranty. Return a unit back to me.

It worked well for almost a month, then it started (with no new software or usage patterns) to have white screen problems. To resolve this problem, I tried a lot of things. Soft reset, reset hard, leaving completely take its battery for weeks at a time. Nothing works; It continues to go on me. In addition, the sound is strange and garish when it beeps (for example accept zone after reset). I bought the TX to the United States when I was home for a visit last July, but am currently living in the Netherlands.

I contacted Palm repair center in the United Kingdom which has replaced my original unit; They said would pass on the word of my troubles of Palm and Palm should contact me, otherwise for them by e-mail. They do not have. I don't find an e-mail address to explain all this to anyone with any power to help me. I tried to use the Palm website to solve this problem, but neither the original serial number or the serial number of the replacement unit I have now shows as eligible for warranty repair. I tried calling the support number us Palm (http://kb.palm.com/wps/portal/kb/common/article/47005_en.html#howservice), but I get "call is temporarily unavailable." When I click 'here' when asked 'If you want to query the status of the warranty of your handheld, or prefer to repair through our Technical Support Department, click here' (https://www.euroservice.palm.com/repair_entry/NLD/EE) I find myself on a page that simply says: "Please enter the Url of the Source." I hesitate to provide information of credit card for a problem, if it can not be covered by the warranty (which I think it should be, since I'm still in the initial period of 12 months), can I give up.

I am very frustrated trying to solve this problem. I am disappointed with the support decreases for a PDA (which is not a phone) with Palm OS. Since I am living (though not comfortably or well) without my calendar, address book, alarm, player, dbs, cookbook, checklist, etc., I am seriously considering to leave Palm OS. My preference is to resolve this problem, and my idea nearly a year ago was to climb the Palm OS until it was completely gone (embedded in phones, anyway), but my problems have discouraged me to the point that I wonder if it is my end.

Does anyone have a suggestion?

Hello.. Not at all. I suggest that because it was repaired in the United Kingdom, which indicates that it is a device of UK. Otherwise they would not be able to fix it it were an American feature. Warrenties are the same, Yes, but on the marginal seas cannot be fixed across the country, they were designed for. If it is a U.S. unit that UK should have refused to repair and referred you to US support. Because it didn't happen I guess that's a device and if so you need to communicate with them. From the link that I sent you, on the left thumb to contact us, there are ways to communicate with them another email then. If it fails try another phone and I'm sure you can get this resolved. If it is infact a device US contact our support pda to US @ 866-935-7256

Message edited by Damien on 06/30/2009 08:24

Creative cloud Packager white screen after the Adobe ID Login

I downloaded the packer of cloud creative on the site of volume license and got installed. After the installation of the package Manager runs and asks me to connect with my adobe ID. I connect using the same ID I used to download the package manager that has access to all the license information for our Organization. I chose the option to connect business/Government. Once I have connection, Packager of cloud is just a blank white screen. I left it for hours the other day. Any help would be appreciated.

I just solved this problem for another client by following the steps described in this knowledge base article:

http://helpx.Adobe.com/creative-cloud/KB/blank-white-screen-CCP.html

Note that the offending special characters can be anywhere in your information to Adobe ID, not only your e-mail address and password, but your name, company name, etc.. We plan to address them in a future release of the Packer, but I have no time frame that I can share.

NBA 2 K 16 for Apple TV freezes white screen

I have NBA 2 K 16 for my 64 GB Apple TV 2 and have had problems with the application. The current problem is that the application crashes after the homepage with Harden, Curry, and Davis players featured. I deleted the game and re-uploaded, and it always crashes with a white screen after you press 'A' to continue on the remote keyboard supplied with Apple TV. I was already seen this problem on all my apps, but has found a way to download a free app and "reactivation" of my account with the App Store. Now, all my other games and apps work properly and a few weeks later, I now have the screen 'white crash' that occur only in this game. All the thoughts/help? Thank you!

I have the same problem with my Apple TV4. The game was launched until the update for Apple TV IOS10.
I paid money for the game and now the it anymor s works do not :-(

Please update!

Of failure, white screen MacBook Pro HARD drive try to boot from the external HARD drive

Hello

I have a 2008 Macbook Pro which is having some problems, I was able to fix them, but eventually the hard drive failed. I know that because at startup until it would have a white screen Uni (no logo) and you can hear a clicking on in the lower left corner. I thought initially it was a memory problem, but after opening and verification of memory, it's clearly the hard drive.

I solved this problem temporarily (until I can replace the HARD disk) by installing El captain on an external HARD disc and start from that. Here's the twist, I couldn't he can begin to El captain, I tried CMD + R, CMD + OPT + R, CMD + OPT + R + P and now shift. Everything that's happened would be that clicks would cease to release the keys.

I left the macbook on while I'm at work, when I got home it was on the screen to connect the external HARD drive.

I accidentally closed the macbook yesterday and again once when I tried to log on, I could not and I left it on a white screen while I was sleeping. There is a possibility that he may have launched from the HARD drive when I get home, but if not, is there something that escapes me to force do this?

See you soon

Usually start up to a blank screen without the Apple Logo, may report one of the following:
- Hardware failure
- Boot drive is not recognized as valid and updated updated
- OS X essential software is missing, hurt moved or renamed or corrupt
- A firmware update is necessary
No matter who, in order to boot from an external drive "bootable", you would normally hold down the Option key until you get a screen that offers a number of devices to try to boot from.

Alternatively, you can try holding down the C key to try to boot from the external drive.

If none of these startup options work, then the bootable disc or the USB port on your MacBook Pro can be the question.

Since you have a Mac pre-2013, if you hold down the D key while booting, the built-in Apple Hardware Test should start up. This can help to identify hardware problems.

3rd generation ipod white screen

I know it's old, but working well... so far. White screen. It is recognized by itunes when plugged into the computer. Restored successfully on the itunes screen, always white. Tried the fix with holding home and power button. Tried to hold the House, volume and power. Screen remains white.

My question - is all hope gone and I must finally remove this ipod? It's been great and it's a sudden death - hard to see it go.

Thanks for any help...

The 3rd gen iPod "classic" has a great sound. If you tried to do a restore already, its likely to be a hardware problem, unfortunately.

These older iPods are easier to repair because they are assembled from items separated and not so integrated and miniaturized. My work 3rd generation iPod was reassembled broken iPods that I bought on eBay, by swapping pieces. The screen is not the thing that is broken, most of the time. If you are somewhat technically inclined, you can remedy. You can post back for more information.

I tried to install windows 7 on my mac desktop now, I have a white screen? Help any ideas?

I tried to install windows 7 on my mac desktop and now I have a white screen. any ideas to return me to the world of apple?

How have you tried to install Windows 7?

Another that holding down the power button, then by restarting, how should I manage my end 2009 27 "iMac when he crashes on the first blank white screen and won't start?

Another holding down the power button, then by restarting, how should I handle turn on my end 2009 27 "iMac when he crashes on the first blank white screen and won't start?

Combinations of keys start for Mac - Apple Support