White screen - tried all possible solutions and still no progress!

I'm not new to the forum of sansa, but I've never posted. This problem has been so stubborn that I took the time to register so I could get help.

I own a fuze 4 GB black with 2.03.31 firmware version.

The screen went blank and will not change. All functions of the unit seems normal. I know that this problem has come up with many people and I lived all the pages on this forum about her.

However, I formatted the "rocket" several times, demoted and updated the firmware (by the sansa updater and manually, both MSC and MTP), and still the problem remains.

Am I missing something, or it's time to drop it?

As you obvoiusly discovered lurking around the forum, there are many complaints of the "WSS" (white screen Syndrome) here. Some of the reasons & causes are known, some are not. Some are fixable, some are not.

There is a user Forum. We have all the answers. Don't get me wrong; I'm glad you signed and welcome in the community. It's a good place and you can learn a lot by interacting with the others here, but...

There comes a point where you have to call the Pros (in this case, a Support technique SanDisk) and let him handle it. If they cannot find a solution, they can get you set up with an RMA (returned merchandise authorization) and replace the unit for you if it is still under warranty.

This, in my view, would be this time.

Tags: SanDisk Sansa

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