White screen when exit Mode standby - Satellite Pro A300-15 t

We have a new laptop Satellite Pro A300-15 t (PSAJ1E00F00FG) with Windows Vista 32. Display of the laptop will not return to the standby mode. He remains in black color. I can see the Green HDD indicator.

I have to shut down & restart power with force using power switch.

Is it any Hotkeys to get out of sleep mode? We are pressing on button / stop or keys.

If someone had similar situations & got some solutions, please help...

Thanks in advance...

Hello

As far as I know that these issues are resolved with BIOS update. Can you please tell us which model of laptop you have exactly and what BIOS version is preinstalled on your laptop?

I think 2.70 is the latest version of the BIOS.

Tags: Toshiba

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