Why can't I capture video from the device under windows 8?

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• Code received the error 80004005 When you try to import photos and video from the camera in Windows Live Photo Gallery.

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  After hours Technical Support Canon was completely blocked and indicated that it was probably an OS problem with my computer.

  Thanks for all your great suggestions.    I finally solve the problem, but I don't know exactly what fixed it.   I ended up running CCleaner (latest version) and make a 'windows', 'applications' and cleaning of "registry".   This needed a re-boot, and when I rebooted, it's when I could finally download the pictures from the camera.    Not exactly what fixed the problem, but there may be here spirits who may be able to say, ' Yes, with blah, blah, blah, you did...» ».

  As far as I know that is a lot of sterile technical support hours and re - install the software and then, finally, runing CCleaner paid off.    I will record your information in case I need it in the future... Thanks again.

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