Why I can't unlock my ability of recent documents? Even my TI guru could not unlock. Ideas?

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  Thanks Maura

  Hi Maura,

  Welcome to the Microsoft community.

  The community of Outlook.com is a good place to find answers to many of your questions how do and get advice from other users and members of the community.  However, questions about your Microsoft account are not best dealt with in a public forum because of the personal information at issue.   Click here to learn more about how to get help with your Microsoft account: where to get additional support for my account and information questions?

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  I tried to install iTunes, but he said that "the Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if Windows Installer is not installed properly. Call support personnel. "They gave me similar messages by other programs I've tried to install as well.

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  Hi khot,.

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  Repair Apple Software Update since the programs & features Panel configuration and then try again.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Why I can't connect?

  why I can't connect to my Skype account? even connect to this community. I tried 3 times to reset my password, but it didn't work... I can't even try reset it again because it's only 3 cases of changes. I can connect with different account with my mobile phone and moobile two. does anyone know what happens to my account?

  Problem solved by Skype customer