Why my XP does not recognize a Toshiba 500 GB USB external drive... it does not appear in disk management or in computer

Bought a new Toshiba 500 GB drive external usb.  My XP desktop won't recognize/find this disc.  It does not appear when you view the disk management or work station.  I also have it on my new laptop (Vista) and it has been found immediately.  My research online only tells me to find the external drive in disk management and assign a drive letter to... but I don't think to assign a letter! Toshiba says that the drive is compatible with XP. I have another smaller disk capacity that work perfectly on the XP machine.  Please tell us what should I do to have my Office XP recognize the
is the new external hard drive.  E-mail address is removed from the privacy * or * address email is removed from the privacy *.

Three things that you have not yet mentioned are

1. don't change you the registry suggested by the KB Article (see: a computer that is running Windows XP cannot detect a USB flash drive, an iPod from Apple or an external hard drive)?  I suggest do it manually instead of using the FixIt.

2 represents the drive recognized in the Device Manager (start > run > devmgmt.msc > OK)

3 is the drive recognized in your BIOS (press the corresponding key on startup).

Reformat to FAT32 was probably not necessary (and you'll probably want to re - format to NTFS before use).  XP has no problem with large (> 500 GB) external USB drives.

Tags: Windows

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