WHY PAY FOR A WARRANTY WHEN THE TECHNICIANS HP IS UNABLE TO SOLVE YOUR PROBLEM
My printer is still under warranty, 7520. I have a wiondows 7. The display on my wireless printer is correctly implemented and even iw print a test page, I can't print from my computer that I can print from the printer by using the glass top. After spending several hours with the technician by telephone that she could not solve my problem though I put my computer in mode host for it. Now I have to pay an outside technician to enter and difficulty my printer so it will print from my computer. So what I pay a guarantee for?
If the issue is not yet resolved and troubleshooting is exhausted, the technician worked with that you should have referred the case to an elderly person or a software engineer. The technician should have asked a supervisor to the less things will be the way that it supposed to be. IMHO, I'll call HP technical support back to the correcting.
Tags: HP Printers
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