Why Sims 3 keep stop my Windows Vista?

After you run the game for about 15 minutes, the game suddenly ends very quickly. An error message appears saying that the reader unexpectedly quit, but it is completely restored. Then I try to run the game again, and the same thing happens. I took my computer to be fixed, but it doesn't seem to be a problem.

Hello

1. were you able to play this game without any problems before?
2. don't you make changes on the computer before this problem?
3. What is the full and exact error message?

Step 1: Check if the problem persists in the clean boot state.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

Follow the steps provide in the article below to perform the clean boot. http://support.Microsoft.com/kb/929135

Note: To restore your computer to a Normal startup mode, follow these steps:

1. click on start in the box start the search.
2. type msconfig and press ENTER.

If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

3. on the general tab, click Normal Startup - load all device drivers and services and then click OK.
4. When prompted, click on restart.

Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

Measures to check the application event log:

a. Click Start.
(b) in the search box type eventvwr.msc, and then on enter.
c. now, click Application in the event viewer (local).
d. now, looking for event log on the right side of the event viewer window.

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

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