Why Tempro 3.3.3 "Installation ended prematurely because of an error"?

Hello Forum,

I have a Satellite L500-1XD running windows 7 64 bit. I _had_ tempro 3.0 pre-installed when I bought first mar 10 satellite. for months, I ignored the tempro update requests to tempro 3.3.3; until today. so, I downloaded from [here | http://eu.computers.toshiba-europe.com/tempro/ToshibaW7TEMPRO.zip | http://eu.computers.toshiba-europe.com/innovation/generic/TEMPRO_W7_RELEASE/].

When I run the TEMPRO_3.3.3.exe file, I got the "Welcome to Toshiba TEMPRO Installation Wizard" window as expected. but then when I clicked the button 'Next', I got a 'Fatal error' dialogue box that says "the Installation ended prematurely because of an error".

I searched this forum for a solution and found [this thread | http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=167329 |] Satellite P100 fails to install TEMPRO 2.0.3] who advised the original poster to uninstall the previous version. so this is what * i * made. I uninstalled version 3.0 work of Tempro, which is preinstalled. but when I tried to install 3.3.3 once again, I got the same "Installation ended prematurely because of an error"! now, I don't have tempro at all!

Please, can anyone help with advice on what to do to get this thing installed correctly? I found a corresponding entry in the windows 7 (see below) event viewer if it is of no use.

Thanks in advance for your help.

=================================

Event properties

General tab

Windows Installer installed the product. Product name: Toshiba TEMPRO. Product version: 3.33. Product language: 1033. Manufacturer: Toshiba Europe GmbH. Installation success or error status: 1603.

=================================

Event properties

Details tab

-System

-Supplier

[Name] MsiInstaller

-EventID 1033

[Qualification] 0

Level 4

Task 0

Keywords 0 x 80000000000000

-TimeCreated

[SystemTime] 2010-10 - 29 T 23: 25:17.000000000Z

EventRecordID 67671

Application of channel

Computer *.

-Security

[User name] S-1-5-21-3117272653-2424292012-3940679202-1001

================================================== ==========

-EventData

Toshiba TEMPRO
3.33
1033
1603
Toshiba Europe GmbH
(NULL)

7B44424237303231412D333433372D343436462D414345352D 303030303135663933366262 66613039636634636236336531616535393861636632316330 30303030393034 3732363136343441393732437D

Binary data:

In the words

0000: 4242447B 31323037 34332D 41 342D 3733
0008: 2 463634 35454341 34343631 3632372D
0010: 30307 32373941 43 35313030 36333966
0018: 61666262 66633930 36626334 61316533
0020: 38393565 32666361 30306331 39303030
0028: 3430

In bytes

0000: 7 B 44 42 42 37 30 32 31 {DBB7021
0008: 41 2D 2D 33 34 33 37 34 A - 3437-4
0010: 34 36 46 41 43 45 35 46F-ACE5 2D
0018: 2D 37 32 36 31 36 34 34 - 7261644
{0020: 41 39 37 32 43 7 30 30 A972C D} 00
0028: 30 30 31 35 66 39 33 36 0015f936
0030: 62 62 66 61 30 39 63 66 bbfa09cf
0038: 34 63 62 36 33 65 31 61 4cb63e1a
0040: 65 35 39 38 61 63 66 32 e598acf2
0048: 31 63 30 30 30 30 30 39 1 C 000009
0050: 30 34 04

I downloaded Tempro following your link and installed successfully on Satellite A660 and Satellite P500 time preinstalled with Win7 64 bit.
None of the error messages and installation has been completed correctly. I started Tempro, accepted the privacy policy and it started without any problems.

So I really don't know what's wrong on your laptop, but try to remove Tempro (if it is stil there) and run CCleaner to clean up all the registry entries and try to install it again.

Is that 3.33 Tempro is offered on all new models of laptops and can be installed more so there must be a problem on your laptop.

Tags: Toshiba

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