Why update on Lollipop with CCP has failed?

Hello everyone. I tried to update my phone using CCP, but I couldn't.
The CCP stated that there was no connected phone, even if I connect my phone with a USB cable. I have also
Enter the setting on my phone xperia connectivity-USB connectivity-USB connection mode-
checked the MTP mode. That's the thing I have to do, or should I select MSC mode.
I also tried MSC mode. The MSC mode the CCP could see my camera,
but when I try to backup my files using the CCP, a message appears and asks me to do this:
from your phone, please follow the instructions below. 1 - Unplug the USB cable from the phone and your PC. I've done and what's happening
(other things to do with my phone: 2 - go to settings-xperia-USB connectivity.3 - click on the USB connection mode)
4. Select MTP, then OK. 5 - connect the USB cable with PC and telephone)
I did, but a message pops up saying: connect the USB cable to the phone and your PC. If the CDP companion does not continue in 30 seconds
Unplug the phone and reconnect it. I did, but a message pops up saying that CCP could not connect to the phone, please
Disconnect, then reconnect. I did, but to no avail. Still get this message. I am running Windows XP sp3.
Can someone tell me if I missed something I need to do?

I always get a notification to my computer screen saying that my phone (D6502) Z2 that Sony xperia is connected. I press on the message

go to the PCC, but nothing happens, I get another message saying that there is no phone connected.

Hi all

I just tried to connect my Z2 to a PC with Windows XP sp3 and got a
error when installing the driver, the solution
was to install the Microsoft User-Mode driver
Setting for WinXP. I think that this hotfix applies to all the android
devices, but I thought it was worth a post if it records some Z2 users and other brand too - all phones from sony, Samsung, HTC, LG, a phone with android
a long search.

Thanks again to all who helped me.

Tags: Sony Phones

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