WiFi work stopped on Time Capsule, but manages to get internet

Part of our time Capsule Wifi stopped working in our office.  He continues to receive internet because everything that is connected to the internet can connect properly, including our VoIP phone system.  It just seems to be the Wifi on the Time Capsule.  The network will appear as an option on our devices, but when we try to connect, it continues to request the password.  We tried to reset and unplug, but we are unable to join the wireless network.  The time Capsule is two years old, so I don't feel like it should be failed.  Any suggestions?

WiFi may fail.

Please do a full factory reset.

Universal factory reset

Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

Run through the installation wizard in airport utility

Make sure you only give a name short and simple wifi... No, Apple has recommended. < 10 characters, pure alphanumeric characters.

for example TCwifi

Or even give the 2 strips of different names, for example TC24ghz and TC5ghz

Password use WPA2 Personal, pure from 8 to 20 alphanumeric characters.

If you still have questions wireless... the TC may be broken.

If you have applecare on a computer or an ipad or apple TV the TC is covered and get Apple to replace.

If it is less than 2 years old and you don't have applecare you can always buy.

Is this more or less 2 years... It is essential... If it is still 1 day less than you can be replaced.

Buy applecare on any product that you already have still eligible or buy a Gen3 Apple TV... don't open it. Buy applecare for it... get your TC replaced under the applecare... return the apple TV for refund.

Tags: Wireless

Similar Questions

  • Suddenly, my iMac (27-inch mid 2011) works with my time capsule.

    It shows that it is connected to the time capsule, but when I go on the internet, the screen says that I'm not online. However, my iPhone works very well using my time capsule as the router.  My iMac has worked last night. I put to sleep and when I woke up, it does not go online.  I tried unplugging everything. I also tried to remove my time capsule of the recognized networks and then connection. Still does not work. Any thoughts?

    Fixed

  • New mac connects to the time capsule but does not see the old backups

    My new MacBook Pro connects perfectly to my Time Capsule, but it is not all backups that are there.  I can't scroll through them as I can with my old MacBook Pro.  The MacBook still connect to Time Capsule well and see and scroll through all the backups it.

    No idea why?

    I wish that my new mac to be able to go back through the backups as does my current MacBook.

    Thanks for any help.

    Since El Capo OS a lot stricter security.

    You will generally not be able to simply use a backup Time old Machine as you did in the past.

    Backups made by different computers must be used via migration assistant... not just opened in TM.

    However, you can always copy a file or folder, you must manually via the Finder... ride the sparsebundle and access... If you have issues copy folder in the form of TM and then paste it in Finder... There are different ways to trick the it.

  • Why my computer connects to the wifi via time capsule, but not my iphone, ipad or smart tv?

    Yesterday, there was an internet outage in my area. Eventually he returned to the top, but I could not always connect. I phoned by internet service provider and finally they got it working, except now my computer connects to the wifi, but my iphone, the ipad and the smartTV won't. I use a time capsule to connect. Help, please!

    This modem do you have? Brand and model please.

    It is configured as a router or bridge?

    There is a good chance that the TC I messed up in the trouble... It happens.

    Back to the factory and repeat installation... no file is lost it doing.

    Who is your ISP? What kind of services to wide band?

  • can't see time capsule, but can use the wifi and mount

    I have a 5th Gen (A1470) Time Capsule on our network. The WAN ethernet port is connected to a router. The TC has a static IP address, Wifi is enabled (on the TC) and router mode (bridged).

    I have hard reset the Time Capsule and reconfigured as above before you perform backups on all devices.

    We have two iMacs, two MacBook Pro and a Mac Pro (2009) backup fine both via ethernet (via a router and also directly in the transport CANADA ports) and connections Wifi of TC. One of the iMac running Yosemite the rest are El Capitan.

    However, I have an iMac on the WiFi network that cannot find the TC in the Time Machine or the Airport utility preferences. However, it can join the network Wifi of TC and attach it using the Finder. I've also disabled Wifi and iMac directly connected to an ethernet port on the TC, but he can't find it in the Time Machine or the Airport utility preferences.

    I followed the instructions from LaPastenague to Re: utility Airport can't find Time Capsule. I also reset the PRAM and SMC. No luck.

    The iMac is a 2011 model.

    I have an iMac on the WiFi network that cannot find the TC in the Time Machine or the Airport utility preferences. However, it can join the network Wifi of TC and attach it using the Finder. I've also disabled Wifi and iMac directly connected to an ethernet port on the TC, but he can't find it in the Time Machine or the Airport utility preferences.

    Just to check... what operating system is this iMac?

    You have ipv6 local link only the value... This is important.

    Make sure your network is running DHCP and DNS address is the same as the other computers.

    Make sure that the computer name is short, without spaces and pure alphanumeric characters.

    No luck, it's time to do a reset of the TM.

    Pondini instructions still work.

    I would remove plist Time Machine and redo the configuration... you don't lose the current backup... you may even do this...

    A4 here. http://pondini.org/TM/A4.html

    Honestly if that don't fix it... it is time to download and use Carbon Copy Cloner... because the TM became too difficult...

    Depending on what operating system you are on. TM has a version of command line... TMutils.

    I would like to confirm Apple it have not eliminated.

    I rarely use... I think that if it does not work via the installation of normal preferences... then it became time to use CCC which is what I do. Or run them both so I don't have a good backup.

    ne.html http://www.Macworld.com/article/2033804/Control-Time-Machine-from-the-Command-Li

    Some commands should be useful just to see the installation program.

    for example

    tmutil destinationinfo

    > ==================================================

    Name: TimeMachineBUP

    Type: network

    URL: afp: / /; AUTH = none % 20User % [email protected]/TimeMachineBUP

    ID: CFD5ED31-5884-47E7-8575-D29F65C044D8

    ====================================================

    Name: data

    Type: network

    URL: afp://Ray%20H; [email protected]/data

    ID: 2FB1A587-CD30-4A62-A4E3-2743C9C22469

  • Flash DRIVE - through works of Time Capsule, but not directly to the Mac.

    What I want to achieve:

    -Access to the USB - stick when it is connected directly to the MBA with USB cable.

    The working configuration:

    -USB-drive ("coffee") connected to Time Capsule and used as an external hard drive to save the files (like huge-any libraries).

    Does not:

    -USB-player ("coffee") is directly connected to the MBA.

    Possible cause:

    -The drive is secured by a setting that I could have done on the Time Capsule and so only time Capsule can access.

    More information:

    Solved!

    Well, then shame on me, but it all seemed to give my user rights to access the drive... I thought about it while searching for the settings on the possession of the car.

    Solved!

  • Airport utility cannot find the time Capsule, but wireless is fine

    All of a sudden my TC stopped taking backups but the wireless works fine.

    Airport utility stopped recognizing the TC suddenly...

    I think it started acting weird it's because last night, I unplugged the TC of the socket directly instead of turn off... This could be the problem.

    This is what, in my view, that the solution could be:

    (1) reboot Macbook

    (2) open Airport utility

    File 3)--> set up

    (4) now he would invite, address and password: especially it would be 10.0.0.1, but you get to the option + wifi

    (5) then just tweak a setting so that the update button is highlighted...

    6) click on update & the router restarts

    (7) Viola you should now see the airport in airport utility.

    I hope this helps. I tried to put that answer in another thread, but the forum has been locked for discussion... That's why this new post

    Thank you

    Bumblebee

    It is not so rosy, as you described!

    I can write in folders on Time Capsule, I use internet, but the utility does not see the drives, printer and Time Machine is no more support for MacBook...

    The only reason for this behavior is dynamic DNS change the LAN iP addresses... after the router has been reset by the network provider.

    Any advice, please?

  • Windows PC sees Time Capsule, but not content

    I have two windows 10 PCs, configured the same way (or so I thought). The laptop can see the time Capsule to explore and view the content.  Sometimes, the desktop PC sees the time at the Airport & Explorer utility Capsule, but cannot see the content.  I'm sure it's some settings in Windows and not a problem of TC, but I don't know what to change.  I have active NETBIOS.  Time Capsule (version 7.6.4) is used only as a NAS wireless and not connected to the Internet.  Here are some parameters:

    The IP address starts with 169.254; However, it also shows an IP 192.168

    File sharing is enabled with a disk password.

    The TC has created its own wireless network.

    As mentioned, as the laptop sees the TC and the contents of folders / when I am connected to the wireless network of the TC, and the laptop does not work, I'm pretty sure it's a Windows setting that's my problem.  Last note: desktop PC is connected to my Linksys EA4500 router via an Ethernet cable and wireless network the TC via a WiFi/Bluetooth internal to Intel card model 7260; the office is a NUC Intel that I assembled.  In the past, the Office has been able to connect to the CT; all this occurred when I changed routers of the AT & T combo modem/router to a DOCSIS 3 modem and a Linksys EA4500 router.

    All thoughts welcome, thank you.

    The IP address starts with 169.254; However, it also shows an IP 192.168

    Sorry, but the INVESTIGATION period cannot appear as two different addresses.

    Your installation of the TC program is unusual... and will cause problems...

    So can you please give me the installer with some screenshots.

    I can also ask why are you keeping the independent TC of the main network... which just makes life difficult. If you are forced to do so for a reason any logistics... so let me help you find a way to do within the existing network, rather than in a different subnet.

    When you try to access two different IP subnets at the same time... gateway and DNS issues come to the front.

    So it is not really going good work with an address 169.254 since it is self generated.

    I'll assume that your linksys EA4500 takes the 192.168.x.x address which is default for linksys products.

    Please change the TC in router mode... That is to say DHCP and NAT. (there is no reason that it cannot be connected to your network via the WAN port with this configuration).

    You can ignore or not connected WAN warnings or cautions Double NAT.

    By default, the TC will have IP 10.0.1.1

    Define the NUC to take a static address on the... wireless card for example 10.0.1.10 with subnet 255.255.255.0

    There must be no bridge and no dns configuration. Let the empty... or use the 192.168.1.1 address of the EA4500 (check the actual number of the ethernet configuration).

    Once you have the IP address it should work.

    Centuries ago, I wrote how to Mac installation... It's pretty close to the same for PC.

    Time Capsule using wired for Mac for backup only.

  • 7310 HP stopped printing, Time Capsule/MAC user

    My 7310 HP stopped after a paper jam. The message was 'busy', will try again in 10 seconds. Turn power switch did not work. The all-in-one was connected to Time Capsule and had been printing successfully, but not more. I could use the copier function to print so it can be assumed that the problem is not in the printer. I uninstalled and reinstalled the HP software that I used successfully before. I can print if I plug the USB key directly into the MacBook Pro. I can scan in this way, as was the case before. However, I can not print with the USB connected to Time Capsule. I can still use the copier without problem. I am running MAC OS 10.6.4. Any ideas? I would appreciate the help.

    Thank you.

    Have you installed the software from the CD for the printer hp?  It's probably your problem or one of them.  Remove this way:

    Go to Applications/Hewlett Packard / click Uninstall HP
    Click on continue
    Highlight your device in the left pane
    Hold down the Ctrl and Opt Cmd and click on uninstall
    There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
    Click on continue and let it finish

    Now run a software update.

    Then, remove and reinstall the printer in System Preferences, Print & Fax.

    You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

    Now, let's set an IP address of the printer:

    -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
    -Enter the IP address in a browser to reveal the internal settings of the printer.
    -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
    -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address). If you don't know it, enter the current IP address.
    -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
    -Let the gateway and DNS white. Click 'apply '.

    Now, stop the router and printer, start the router, wait, and then start printing.

    After that, you will have to redo 'Add printer' using the new IP address.

  • Having WiFi problems could be Time Capsule

    I have an Arris 6190 modum, but I have the old model of the time Capsule that I use for my main router as well as two airports hard apple wired connected. Comcast came out, and they suggested that the old time Capsule could be the problem. Have not disappeared even though the storage on the older, therefore hoped not to buy a new. Someone at - it experience with this? Would also need to buy new airports as well?  Thank you.

    What exact model is your 'old' Time Capsule?

    However, you should be aware that there are several posts here in communities of Apple support about Arris/Motorola SB61XX-series modems with 802.11n base stations or 802.11ac airport. This is not bad in itself, but they do not seem to 'play nice' together. The most common symptoms reported are slow data transfer rates and inconsistent Internet connectivity.

    If this is the case for you, the basic option is to replace one or the other. Depending on how old your Time Capsule is, it may be due for a replacement.

  • I'm trying to restore a backup of Time Capsule, but it is bigger than my hard drive. No idea how to do it?

    I did all my backups on TIme Capsule. My hard drive crashed while I replaced it. I am now trying to restore my latest backup, but the message I get is that my backup is bigger than my hard drive. Any solution for this?

    Thank you!

    Sorry, but you will not be able to fully restore from a Time Machine backup except if your Mac has a hard drive that is big enough to cope.

    If you can not install a larger hard drive in the Mac, then your only other option would be to use the Migration Wizard on a Mac and only fly over the Documents and other data... not the Applications and other system files.

  • To the help of two time Capsules, but a as a external hard drive only

    I just bought the new Time Capsule 2 TB "ac" and created a new network home wireless with it (TC is connected by Ethernet to the Modem/Router). I also use this TC to my Time Machine backup. Now, I would like to use my old Time Capsule ' don't (dish, 2012) as an external hard drive in my network in order to make manual backups of various data by drag-and - drop. I donnot want to expand my network wirelessly with the old TC. How can I include in my network just like an external hard drive?

    Very simple... Connect TC Old WAN LAN new TC... the old Installer TC mode bridge... and wireless off.

    He then worked as an external drive in the network.

  • Restore from Time capsule, but new files on the target machine, won't be wiped out

    I'm trying to move files between two MacBook, however, I have been using the new MacBook for a while (like a year) and a lot of files/images/person of the most recent data on it (dataset B for example).

    So I recently did a full backup on my older MacBook (say A Dataset).  I wonder if I do a "restore" time capsule backup (data set A) against my new MacBook, the new dataset would B be destroyed?

    My desired outcome is to have the dataset A + B all in my new MacBook.

    DataSet B backup, restoration of A DataSet, then restore DataSetB.

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    References - OS X El Capitan: recovering items using Time Machine and Spotlight and use Time Machine to back up or restore your Mac - Apple Support .

  • Time capsule of access on the Internet (PC MAC or Windows)

    Hi, I have a Time Capsule, and I want to create a folder and be able to access from anywhere on the Internet (regardless if it's on a MAC or PC based on Windows). I read several posts and google, but still I am unable to set up the time Capsule. Can any experienced user me explained step by step?

    Thank you

    SGL

    You need to tell us a few things.

    1 do you have TC as the only router in the network.

    If this is not the case, the configuration is entirely via the main modem router combo.

    Without a public IP address on the interface wan everything that is your router, you will not be able to access it remotely. For the most part, wireless, satellite or internet shared building will not allow always remote access.

    2. double NAT will never work, so if you already have another router modem the TC must be in the bridge.

    3 Apple offers NO WAY for PC/windows remote access to the TC. Neither iOS btw... the Apple of the only method allows is AFP via a Mac.

    Local people do via SMB to TC port mapping... It is poor and does not always work.

    The tool used for iOS, filebrowser shows how this is possible.

    http://www.Stratospherix.com/support/gsw_timecapsule.php?page=6Remote


    I do not recommend this somehow... It's open ports in a way that reduces your security seriously.

    I repeat... Apple has no PC access.

    4. There is a safe way to do it... buy a vpn router and use before the TC. VPN is recognized global method for secure remote access. Who will work for any device having vpn client available... OpenVPN is the easiest in terms of cost, configuration and security.

    5. There is another method entirely, and that is to store the files you need to join in the cloud... Cloud is a better resource than to use your own router as Pseudo-nuage.

    If you eliminate the need for PC access then use BTMM for access to the TC.

    CCMM is authorized only and only the Apple method which are likely to work.

    Have you even tried yet?

    See Tesserax doco on remote access.

    https://discussions.Apple.com/docs/doc-3413

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