Win 8.1 update hosed my laptop

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• Computer laptop 15-p047na: laptop won't start up after the Win 8.1 update

  I bought this laptop on 16 December and got with the transfer of files and my old desktop PC applications.  Everything is OK until last Sunday, when I left the laptop is a Win the day update 8.1 overnight.  The next day, he asks for a restart, but then, after initial HP logo, the screen turns white for a few minutes.  Then the Win 8 screen with a message: "LogonUI.exe - Application error.  The instruction at 0x00b1645a referenced memory at 0x00000008. The memory could not write. »

  When I click OK, the screen turns off then flashes.  The message appears again, with the same result.  I tried to start the computer from a CD and a USB key, after changing the boot sequence in the screen of the BIOS/UEFI, but with the same result.  What should I do?  Help welcome!

  Hi @agniculus ,

  Welcome to the HP Forums!

  It's a place dynamite to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  I understand that after a Windows 8.1 update, that your system does not start properly.

  First of all have you tried a hard reset?

  Here is do a Hard Reset or forced to reset.

  Here is a link to the computer does not (Windows 8) which can also help.

  You can also try of using Microsoft System Restore (Windows 8) back to the front, what happened.

  You can start safe mode?   Safe mode of Windows 8

  Safe mode, you should be able to run the troubleshooter and do the restore.

  Good luck!

• Win 7 update - printing wireless laptop problems

  I upgraded from Win Vista Home Premium to Win 7 Home Premium on my laptop.  I can connect is no longer on my wireless printer.  It is recognized, but is unable to print.  I have changed ports, I checked the Norton and Windows Firewall, I connected via USB, still is not printing.  I had added Norton 360 before I upgraded and printed correctly.  It's just after the upgrade to Windows 7, it is now a failure to print.  I have a Lexmark X 6650 printer.

  Hello Mary,.

  Thanks for posting your query on the Microsoft Community.

  I would be grateful, if you can provide us with the following information to help us better understand the question?

  • You get the error message / code error on your screen?

  I suggest you to follow the below methods and check.

  Method 1:
  Let flow the FixIt and check if it helps.

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  If the question did not resolve, try Method 2,

  Method 2:

  If Windows can't detect a printer that you want to use, follow these steps to find and add the printer manually:
   
  a. open devices and printers by clicking the Start button , and then on the Start menu, clicking on devices and printers.
  b. click on Add printer.
  c. in the Add Printer Wizard, select Add a network, wireless or Bluetooth printer.
  d. in the search for available printers page, click on the printer I want isn't listed.
  e. on the find a printer by name or TCP/IP address page, choose How to find the printer you want to use, based on the type or location of the printerand then click Next.
  f. complete the additional steps in the wizard, and then click Finish.

  To make sure that printers on the network are displayed, check if the network is working properly. For more information, see view the status of your network.

  If the problem persists try Method 3,

  Method 3: Perform the steps in the below article mentioned.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  If the problem remains try Method 4,

  Method 4: update the drivers from the manufacturer the printer.

  Reference:

  Lexmark X 6650

  Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

• Win 7 Pro update freezes, error 0 x 80070057

  I am rebuilding a laptop with Windows 7 Professional. The system has since reconstruction, frozen trying to analyze the system through the Windows Update process.  It is a reconstruction of the system in order to clear a Win 10 unwanted update.

  So far, I did the following:

  -Updated Windows Update for the latest version,

  -Run the update utility manual rebuild successfully;

  -Launch Windows Update Fixit repeatedly; It gives me a 0 x 80070057 unresolved error almost every time. When it fails, the update process still does not work and returns the error;

  -Check the registry settings with regedit; There is no entry in the Windows Update of WKLM section with the error indicated, and a search of the registry shows no other parameters with this error.

  -A tried to perform the loading process of manual update for the massive update (KB3125574); This has exactly the same symptoms; It hangs and never ends with a 24-hour window;

  -Run the utility of registry error correction; He returned without errors.

  I did a number of other things as well. But the update continues to crash. Can anyone offer advice on what I could try, or I could do?  Assistance would be appreciated.

  Thanks Richard for the update.

• On Win 7 after update itunes Error Message error 7 (Windows error 127) whenever I have start download iTunes

  On Win 7 after update itunes Error Message error 7 (Windows error 127) whenever I have start download iTunes

  HI MikeGeorgen,

  I understand that you have updated iTunes on your Windows 7 computer, but now you see an error when you try to open it. I know it's important to have iTunes working properly, so you can sync your device, so I'm happy to help you.

  Make sure that you logged in as an administrator on your computer, and that you have the latest Windows updates. Then check out the additional troubleshooting steps that are listed here:

  Remove and reinstall iTunes and the components of the software for Windows 7 and later versions

  Thank you for using communities Support from Apple. See you soon!

• Updated new brand laptop BIOS battery work?

  I don't know if this message was in the jury of right or topic, but I don't see any that match more than that.

  Two years ago, I bought a Compaq Presario with Windows 7 from Walmart. When I bought the House, I have only a test to see if the computer works, something is missing, etc. (the battery does not work). So I use it for a month and when I turn it back on, the battery is defect and I can't charge my cell phone (I don't really know if it is default, but I'm sure that I can not load). Now, Wal-Mart return date has expired, I used my cell phone by connecting the adapter to the electrical outlet for two years without getting my laptop to charge again.

  Then recently, an update fix this. If you use computers HP or Compaq, according to me, there is one happened software preinstall called support of HP management or something like that (the program of HP with an icon of a blue circle with a question mark). Just Tuesday, he me say (not Windows Update, the one HP) to install updates. Some of them include BIOS HP. I agree and after installing the updates, restart my laptop. Then a screen I never see before appear, saying: the computer is rewriting of new blocks of BIOS. After that, another reboot, then my laptop starts normally. But I can see the battery status (who previously said "plugged and load" with a red X mark on it) now says "0% available plugged and charge." Let my computer like that for a certain period of time, and the laptop battery has been fully charged.

  My question is what is a BIOS of a computer? How to reconcile with just an update, it sets a battery problem I think only external fix (like opening the laptop and attach the wires) or change the battery will help? I still don't understand this topic, you must replace another battery or made sure he was properly put in the laptop to make it work (I already tried these options). But how can an update fixed that, as the battery fault was caused by errors of the computer. While my laptop was fine once again, I want just to know the answers to the two questions above. Thank you.

  Hello knguyen7,

  Welcome to the community.

  BIOS is the software that allows the material to talk with other software on your computer. Here is a link that goes into detail about the BIOS.

  Regarding the update of the problem setting, the BIOS said software for the battery being charged, or the battery has been removed so that the computer was never going to charge the battery.

  Let me know if it helps.

  Nice day.

• a 11 updates on my laptop and now it runs very slowly

  I just had 11 updates on my laptop and now it runs very slowly, WHY? before the updates, weather...  Also have no idea what beta is (at the bottom of this)...

  Hello

  1. what operating system is installed on the computer?

  Check Windows Update settings and try to set it to automatic to install the last Windows Update to keep your computer up-to-date and secure.

  How to configure and use automatic updates in Windows

  http://support.Microsoft.com/kb/306525

  Resolution:

  In case you have Windows 7, you can run the troubleshooting of Windows 7 performance and check if that helps.

  Open the troubleshooter of Performance

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  See also:

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  http://www.Microsoft.com/athome/Setup/optimize.aspx

• cannot activate the automatic updates on my laptop.

  original title: cannot activate the automatic updates on my laptop.  Were follwoed instructions Update window without success.  Help!

  Automatic message updates consistent warning box are not on.  Tried several times to move away, but still says that the site has encountered a problem.  Now completely blocked

  Hello

  -Did you change on your computer before the show?
  -Did you have performed the steps described in this article?
  -What Service Pack is installed on your Windows XP computer?
  -Have you tried "fix it" of this article?

  I suggest you to test the issue in a new user account.

• Try to update the old laptop running Windows XP Pro, SP3 won't install

  Updating an old laptop, Windows xp pro, is needs service pk 3 update, it will not update from the center of update of microsoft? Any suggestions?  It says SP3 failed to install?

  Please answer each of the following diagnostic questions in a numbered list in your very next answer (no need to quote this post):

  1. What is the full name of your application or antivirus security suite installed and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

  2 a Norton or McAfee application ALREADY installed on this computer?

  3. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  4A. is this the same computer as in this other recent thread of yours? -Online http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/windows-xp-add-remove-programs-opens-but-program/8863c77f-f0a7-4e44-90e4-ddac240a2e29

  4B. and this one? -Online http://answers.microsoft.com/en-us/windows/forum/windows_xp-system/how-to-obtain-a-windows-xp-pro-recovery-disk/f48e49a3-69df-4c47-98d3-f98b9db7184f

• My date and time settings are set in Egypt and whenever updates of the laptop with microsoft server time, it increases of 1 h.

  My date and time settings are set in Egypt and whenever updates of the laptop with microsoft server time, it increases of 1 h.
  Recently in Egypt, changes of daylight has been cancelled and I guess that's the cause of the problem!
  Any ideas?

  If time was recently cancelled, you can go to your control panel:
  Panel-> data and time-zone (tab) >
  and uncheck the "automatically adjust clock for daylight saving time.

  Otherwise, you probably need to adjust your zone settings on your computer using Microsoft time zone Editor.

  TZEdit: <> http://download.microsoft.com/download/5/8/a/58a208b7-7dc7-4bc7-8357-28e29cdac52f/tzedit.exe >

  HTH,
  JW

• I have the product key for Win 7 Home Premium OA on laptop - I need to re - install due to virus, how can I get a copy?

  Win 7 Home Premium

  I have the product key for Win 7 Home Premium OA on laptop - I need to re - install due to virus, how can I get a copy?

  I have the product key for Win 7 Home Premium OA on laptop - I need to re - install due to virus, how can I get a copy?

  See the response of Mike Hall, but also, note the following:

  What virus do you have? How do you know if you're a? Reinstalling Windows due to a virus is almost never required and is usually exaggerated way. It is normally much easier and much less likely to cause you problems if you delete the virus with a good antivirus program.

• ENVY 17 t: last update of HP has hosed my laptop

  Hello

  I recently installed several updates from the HP Support Assistant and unfortunately, I can't use some of my applications.  Specifically, I tried to use MODO 902 sp1 (it's the Foundry 3D modeling software) and after double-clicking on the icon my computer freezes and then crashes.  No BSOD, but it just won't load, the interface of Windows becomes useless, except for my mouse I can still move around.  I tried to reinstall the software and even tried a downgrade to an earlier version (MODO 901 sp1) but with the same result.  I tested to see if Pixologic ZBrush 4R7 sp3 works and it loads fine, so I don't know what is happening.  I should note that MODO was working fine before this last update of HP, but I suspect that something got REALLY fubared during installation.

  In any case, I can tell you what updates have been installed in the event log:

  Updated HP Notebook System BIOS (Intel processors)

  Driver and Intel Chipset Installation utility

  Intel Extensions (SGX) device driver software keeps

  Driver Bluetooth Intel for Microsoft Windows 10

  Driver Audio Realtek High-definition (HD)

  Sensor of fingerprint reader fingerprint validity

  Power Media Player

  My specific machine is a HP ENVY 17 t-n100, number of product L8X51AV

  One last thing, when I try to use the HP Web site to identify my machine, it keeps giving me a message to try again, saying that it is not plugged in (which is absurd because it has just detected what kind of HP product that I use).

  Is there a chance that I could somehow push these updates?  The only other possibility I can think of is an update of Windows 10 screwed something since I saw the last time it checked for something again was last night around 11: 30ish or more.

  Thank you for your quick response.

  PS - It's the second question in less than two months since I got this laptop.  The first had to deal with a faulty motherboard which was replaced.  I never had such problems with HP products before (this is my 3rd laptop from them), that I explain why I am surprised by the amount of problems I'm having now.

  Release a little busy last week, but I would like to report this incident as having been resolved.  For some reason, I need to detach my two monitors to my laptop and reset the connection.  I only found it by chance that I had brought my laptop to work to show one of my colleagues the questions I had.  However, everything loaded up and there is no frost.  When I got home, I reconnected my monitors and everything works fine since.  Can't believe, it turns out to be something so trivial, but I guess it was the only way to get the display output working properly again.

• Since Win 8.1 update by Satellite C855 2HW turns off

  Greetings,

  Well, June 2013 I bought my C855 2HW Satellite with 8 Windows as an operating system.
  The laptop worked smoothly until December 2013, I got Windows updates 8.1.

  Since then, every day (sometimes several times a day) the laptop turns off, the Windows automatic recovery feature is launched and the message "Windows could not be started as it should, a recovery of the system is necessary.".

  I have this problem now for four weeks and every time I have to install software, because the system is set to an earlier recovery point.

  I hope someone can help me get rid of this problem.
  My sincere thanks in advance.

  Stefan

  Hello

  It would be interesting to know how you installed / upgraded to Win 8.1 System.
  Have you followed the instructions step by step from Toshiba for updating the 8.1 to win correctly?

  I mean this statement:
  http://www.Toshiba.EU/innovation/generic/windows8_1-upgrade-stepbystep/

  I did it with my Toshiba laptop and I must say: no problems so far

  In addition, do not forget to install/update drivers Win 8.1 provided by Toshiba
  On the driver Toshiba UE (8.1 Win update) page, you will find the Setup instructions for pilots Win 8.1. It shows you the drivers and tools that need to be deleted, updated or installed again.

  I'm sure that the laptop would be fine where the 8.1 Win update to operate properly.

• Does Win 7 no updates

  I've recently updated my laptop which was running Vista

  I've updated for Win 7 Home Premium Service Pack 1.

  I was on Win 7 for 2 weeks.

  I just checked to see if I was receiving updates and he received the following message is displayed.

  Windows could not search for new updates

  An error occurred when searching for new updates of Code 8007000e

  Can anyone help please

  Download and install the update rollup for Windows 7:

  How to install the update rollup for Windows 7 Service Pack 1

• Weird view from 11.0.07 on Win 8.1 update

  Hello

  A few weeks ago I've updated my Adobe Reader XI to 11.0.07 on my laptop using 8.1 to win... And since then, some parts of the computer program you want really oversized to the rest text for example. For example my note seems gigantic, so I can't read them all it (and he of doent matter if I use underlining or any other style of notes), also buttons 'Comments tool, Signieren,' and the MenuBar of hole. It's really awful to work with this point of view, more than anything, I will have only a screen 13 "on my laptop.

  How can I change this or is there any possibility to change? I will be happy if receive little help. If I can't change it I'll have to use another software for the job at the University, because it's really boring.

  

  See http://helpx.adobe.com/acrobat/kb/hi-dpi-retina-display-support.html