Win7 and PSC500 - no scan function

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• After mac os update and software reinstall now unable to use the scan function

  Hello

  I never thought I had to post on one of them, but it really made me. I have a Macbook and stupidly thought that I would update to the mavericks os 10.9 the other day.

  I continued to be able to print once the update, but it was impossible to use the scan function. So, I removed the printer and the drivers and downloaded the new drivers which would have been compatible with os x 10.9. When I went to reinstall the printer, he couldn't locate it on the list of "available printers" - I connect using wi - fi connection at home.

  The only way I could connect the printer was installed manually by entering the ip address. It was found and I print now, so I don't think there is nothing wrong with the connectivity, but a warning when you do this that says scan function does not work, and of course the scan option is simply not there.

  Thought I have would bypass this using analysis of e-mail on the printer. It seemed to work fine, but when I received the email there was no attachment.

  My husband is now scanning these documents to his computer (a pc) and emailing for me - is not ideal.

  Any ideas on how I can fix this?

  Thank you

  Annie

  Hi Annie,.

  Here is a picture of a printer, USB cable,

  

  Now that I know what printer we work with, I have another idea. On the front screen of the printer please press the wireless icon. There are 4 icons in the upper part, the wireless is the second from the left. In the Menu arrow until settings wireless advanced. I would like to disable IPV6, arrow down to IPV6, and then select OFF.

  I saw the IPV6 interferes with the Hello Protocol several times, often time turning off this feature will solve the problem and allow the Mac to see the printer on the network. Once IPV6 is disabled try to add the printer again.

  Please let me know if this solves the problem, I am eager to see this solved and you get printing and scanning of your own computer.

• Photosmart 7520: Prints but won't scan Photosmart 7520 Win7 and Win10

  Very well printing - scanning fails in both directions, of PC to the printer and the printer to the PC.

  No form of works-y PC using the HP device Page or print and Scan doctor.  All two see the printer but when they try to connect give the message error «scanner communication can not be establshed...» »

  If you go to the printer itself and try a "Scan to PC" the printer sees name of the PC, but when you click Scan an error message comes up saying "no computer connected.

  Having exhausted all the recommended solutions: uninstall and reinstall the drivers. Run Selective startup without any service has been activated; Print and Scan Doctor (tells me that there is a problem of TWAIN, but even then gives error "can' communications Scanner...", even after the PC reboot and repeat the doctor P & s); restart the router method.

  The only method of scanning that work which means the network is scanning to E-mail.

  Any ideas?

  Hey @grunte1,

  Welcome to the HP Support forums!

  I see that you encounter some problems with the scanning of your 7520 Photosmart e-all-in-one printer to your PC for Windows 10 and that the printing and scanning doctor detects a problem with your TWAIN drivers. As TWAIN drivers refer to a component of the operating system, the only things I can suggest are updates or perform a system restore. In addition, I suggest contacting the one who sold you the PC or the Microsoft.

  If you have any other questions please let me know. If not, have a great day!

  If you appreciate my help, please let know by clicking on the icon below my post thumbs up.

• Strange behavior with Scan function

  Hi, I see some weird behaviors with the scan function.  Here's a code (for Interactive execution) window which illustrates what I'm struggling with:

  #include 
  static double value;//    1234567890123456static char buffer[20] = "-  24.612 g    ?";
  static int scanneditems;
  static unsigned char sign, stable;
  static char unit[6];
  
  scanneditems = Scan(buffer, "%s>%c[u]%f%c[d]%s[w5y]%c[u]", &sign, &value, unit, &stable);
  

  The buffer I'm scanning has five parts.  The first character is a sign, the next 8 characters is a floating point number, then there is a space that just throw, then five characters is a string that describes the unit, and the last character is a question mark if the reading is unstable or a space otherwise.  The problem is with the last character.  When I run the above code, the value of the variable 'stable' is 32 (space), when I expect a 63 (question mark).  The other points seem to parse correctly, including the double value and the 'unit' char array that contains [g] [space] [space] [space] [space], which is exactly what I expect that it contains.

  It seems I'm missing something obvious, probably something to do with the way that the scan function manages the spaces, but I just can't understand what it is.  Thank you.

  I'm not sure about how Scan treats spaces, but if you check NumFmtdBytes () after the scan you see 12, which means that it has scanned only the 'g' (fill the rest of 'unit' with spaces according to the modifier there) and read the character immediately following the stability.

  This line correctly reads the entire string and returns bytes 16 analyses by the function, which is what is expected.

  scanneditems = Scan (buffer, "%s > %c [u] %f %c [d] %s [-w5t] [u] %c", & sign, & value, unit, & stable);

• OfficeJet 8500 a910g: ms upgraded to win 10 is back to not win 7 none available scan function

  8500 was working good win 7, ms updated os to win 10. uninstalled win 10 printer's print and fax ok but the scan function is available

  Please refer to this answer:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/MS-upgraded-to-win-10-reverted-back-to-win-7-no-scan-feature/m-p/5549155#M138526

  Thank you.

• Find the Scan function

  I have a HP Officejet 5510 all-in-one printer which worked well until I upgrraded my computer earlier this year.  The printer still works, but I lost the scan function as the software is not compatible with the new laptop computer.  What I have to buy a new printer - or can it be fixed pretty easily?   I'm not tech savvy and can not pass a hunting age the good software, so if any of you good people have already done, I'd be happy to hear from you v... Thank you very much.

  Hello

  In fact, no full support for Windows 7, Vista even. The last update was Aug 12th, 2009 or for XP just over 5 years ago. :

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=311255#n197

  Microsoft gives only a generic driver that allows the printer to do the basic function: Print.

  Kind regards.

• HP Touch Smart calendar and Notes cease to function and give me a notification so I end the program but it gives me immediately the notification even happening?

  HP Touch Smart calendar and Notes cease to function and give me a notification so I end the program but it gives me immediately the notification even happening?

  the notification said that the problem caused blocking the program works correctly.
  Windows will close the program and notify you if a solution is
  available.
  [Exit]
  I closed the program and this notification will appear back again.

  Hello

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  I would be grateful if you could answer the following questions:

  1. Since when are you facing the issue?

  2. you have any anti-virus installed on the computer program?

  3 are you aware of any changes made to the computer before the show?

  I would say you runa full scan using the Microsoft Safety Scanner and look for any infections.

  Note: there is a risk of data loss if all the files are infected and which can be removed in the cleaning process.

  If the problem persists, you can start the computer in safe mode and perform a clean boot. Clean boot helps eliminate any conflict of third party software.

  Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

  Hope this helps and let us know if you need more assistance. We will be happy to help you.

• HP Officejet 6700 Premium: Scan function screen does not come to the top when selected

  After updating Windows 10, the scan function when selected in the application wizard does not come to the top. Installed the driver updated, no effect.

  Hello

  Thank you for using the forum.

  You have downloaded and installed the FULL features of HP software?

  Here is the link for convenience:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  We suggest that you uninstall the current drivers before reinstalling the software downloaded full of features.

  Hope that helps.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• C310 printer all-in-one... reloaded software but can not find the SCAN function

  HP Photosmart prem c310 with OS X 10.8.4.     The scan function has stopped working.  I removed the software and begin by downloading the all-in-one driver software on the HP site.  To install it without problem, but the pilot for the sweep feature that used to have an icon at the bottom of my MAC, did not reappear.  I don't find it or it does not exist.  I can't use the SCAN function without going through the application of screenshot on my MAC and I love how that works... its not as clean and user friendly than the driver of HP scanning function.  How to make it work again?

  Hello

  Launch installation once more, don't forget to check the recommended software HP during the installation:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-111986-1&cc=us&DLC=en&LC=en&

  OS = 4142 & product = 4231205 & sw_lang =

  Once you are done go to Applications > Hewlett-Packard and open the HP scanning application.

  Shlomi

• HP Officejet 6500 a E710 scan function does not

  The HPHNDU sees the printer and test printing is successful. The HPSDU does not see the scanner.

  I already downloaded and reinstalled the software. Should I try again, who or what

  Enrico,

  The utility SDU identified that the scan Windows (WIA) must be deunstalled and reinstalled. I had already done yesterday without a positive result.

  I uninstalled and reinstalled the printer. Once more the scan function has stopped working at about 80% completed. I disabled Trend Titanium Internet Security and then worked the scan. So I "degenerate" the problem to technical support of Trend.

  Thanks a lot for you input.

  Best regards

  Brian

• HP Envy 100: Scan function no longer works on my printer

  Recently moved locations and had to re set my PC. Since then the scan function no longer works. I get the error message 'Scanner reported an error', 'Impossible to log on to the device. I've uninstalled and reinstalled the drivers from HP, I checked the internet connections and all work. Actually had a lot of problems earlier with the printer and the scanner re wireless connections but hoped to have finally overcome these.

  Is not part of the problem, but a real complaint about what is the purpose of wireless devices when they never work as well as the peripheral ethernet connected, someone really need to get it sorted .

  Can someone help me please to get my back operational system. I surgent now as it is on paternity leave and need to get some issues administrative doen at home in the next few days.

  Thank you very much

  Hello HevnLgh.

  The problem is now fixed and the printer and the scanner work. Don't know exactly what corretced it if it took time for the steps previously mentioned to kick but I also tried to use the wi - fi protected installation set-up that exists on the printer and somewhere between all these steps, the connection between the pC and the printer has been restored.

  My very kind thank you for your efforts. I click the congratulations and accept it as a solution.

• How can I recover my favorites after having reinstalled Win7 and Firefox?

  I had to reinstall Win7 and Firefox and now need to find my bookmarks file and put it back in Firefox. What is called, and where is it located?

  These backup files are compressed and not human readable. You can use it to completely replace your current set of bookmarks using the rollback feature (see beyond the dates at the bottom of the menu "Choose file...).

  • Restore backup bookmarks or move them to another computer

  Important: A restore completely replaces your current set of bookmarks. If you have saved any new bookmarks you need, add a few steps:

  (1) export current bookmarks to a file as HTML: Export Firefox bookmarks to an HTML file for backup or transfer bookmarks
  (2) then do the restore
  (3) import this file in HTML format: import bookmarks to an HTML file
  (4) move the Bookmarks imported into their correct locations (they should be a folder of bookmarks imported somewhere on the menu bookmarks or Unsorted bookmarks)

• When I run firefox it takes about 30 seconds and it prevents the functioning of my mcafee? It started after I updated to version 10!

  When I run firefox it takes about 30 seconds and it prevents the functioning of my mcafee? its has started after I updated to version 10!

  Hello

  You can try to update the add-on of McAfee. The latest version is reported to be less problematic. See also this.

• Tecra R850-520 - noisy fan - no cpu load - Win7 and Win8 64bits

  Hello. I got the Tecra R850-520 4 months. from the beginning, I have the same problem - noisy fan but no load cpu (about 2-4%) using win7 and win8 64bits

  I tried to change the windows profile to optimize or energy saving. but I still get the fan noise. Set the bios to 3.90. I have re-checked windows 8. and always the pleasure is strong. When no cpu is used.

  Notepad is cool - so I don't know where is the problem. It's probably bad driver for ACPI or for measuring the temperature. I tried to change the position of the laptop - and I found two metal plate on the bottom.

  I think that it is a measure of temperature sensors. When I flip the laptop, and the plates are "we air ', not touched by any material - the fan will slow down in a few minutes.

  Could someone tell if no pleasure of speed will work? or maybe Toshiba updates the bios or drivers for it eventually?
  Comfort for laptops of business is very bad. I SDS - and this is also limited. I didn't assume that Toshiba will sell such a sh...

  If someone could have some drivers or set which will slow down the fan under 64-bit windows?

  T.

  Hello

  You can set Windows Power plan settings in order to improve the cooling system.

  
  Changes in the operating system:
  --> Power Options control panel--> change the parameters of plan--> change power avancΘs--> TOSHIBA Power Saver Settings--> cooling method

  Changes in the Bios (power management):
  Intel Turbo boost Technology

  Changes in the operating system:
  TOSHIBA HW Setup--> the CPU frequency mode

  Try this settings:
  Plan (Toshiba power save) optimised battery
  Technology Intel Turbo Boost (BIOS) - disable
  The CPU always low frequency

  From my experience, this should reduce the noise.

• Printer error "make sure that the printer software is installed and activated this scan from the computer via the printer software.

  Original title: print printer print

  I try to analyse some documents in pdf format, which I can send an email. It works fine last night but this morning I receive a message that says make sure that the printer software is installed and that this scan on the computer is enabled via the printer software. BN

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/