WIN8.1 wireless does not

I have a TouchSmart from HP ENVY 14 t-k000 CTO Ultrabook. It just went on a month of warranty or if there is but begun rigth blue-screening after that - I had to reinstall Windows 8.1.

Since the installation, my wifi works correctly. (I use an Ethernet cable without problem). Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just does not connect. The strange thing is that 5% of the time it works perfectly, and I'll be able to use the wifi without problem for a few hours at a time.

What could possibly happen?

Is this a driver problem?

Should I get a new NIC?

What is a settings problem?

I really don't know what to do...

Hi there @katieb800

Welcome to the Forums of HP Support!

I understand that you are having problems with your wireless connection after reinstalling windows 8.1. I'm happy to help you with this. When you reinstalled windows 8.1 it came from the recovery image on the laptop or did you use a disc of recovery or a copy of wimdows 8.1 set?

Depending on the choice, it may be a driver problem, if you did not update your drivers from the Web site. You can take a look at (or suffer by ) the following steps in order.

Troubleshooting wireless network and Internet (Windows 8)

In addition, you can watch the the power management of your wireless adapter:
Turn off the power to the adapter:
1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
2. expand the network adapters.
3. right click on the Ethernet adapter / wireless, and then click Properties.
4. click on the power management tab.
5 remove the check mark next to allow the computer to turn off this device to save power.
6. click on OK.
7 test cycle.

Forget the network: (Windows 8)
1. press Windows Key + C
2. click on settings.
3. click on change PC settings.
4. click on network on the left.
5. click on manage known networks.
6. click on the name of the network.
7. click on forget.

Reset TCP/IP on your PC:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
4 restart your PC and test.

It can also help to reset the winsock catalog:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
4 restart your PC and test.

Reinstall the NIC drivers:
1. download the drivers from here, but do not run them again.
2. go to your Start menu/screen and type Device Manager.
3. expand network adapters.
4. right click on the wireless adapter and choose uninstall.
5 install the drivers downloaded in step 1.
6. restart your PC and test.

Test another connection:
Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

Let me know if one of these permits.

Tags: Notebooks

Similar Questions

  • Satellite Pro 6100 Wireless does not work after restoring from HARD drive

    After that restore disks for installing a new HD and use and to update XP sp2, the Wireless does not work and if the card is installed XP hangs then works in fits and starts. If the card not in place, not bad at all.

    Booting from a Linux CD, the card works perfectly! I assume that the driver is the problem. The wireless card is the original, an Agere MPC13A-20/R, with Toshiba p/n PA317U-1MPC.

    I have found some drivers Agere, but am not sure

    (1) if they are correct
    (2) how to install since the machine works in a way limited with the card in place.

    Any advice?

    Hello

    I checked the page of the pilot and the only available for Windows XP WLan driver is the driver of v.1.11.108 Agere.

    (1) just try to install this driver. If the driver is not correct or is not compatible, then windows will not install the driver and you will receive a notification. You just have to try

    (2) generally you may reinstall the driver from the Device Manager. Open network controller tree, and then you can reinstall the driver.

    But this is only possible if the windows started successfully

    PS: Have you checked the information of Microsoft Windows XP SP2 update on the page of the Toshiba driver.
    I discovered that you need to update several utilities if you have installed SP2 on this laptop.

  • Pavilion dv7: Wireless does not work after upgrade to Windows 10

    After the upgrade to Windows 10 Wireless does not work, even if the wireless symbol F12 shows blue. In the network settings, the wireless switch exhibits & cannot be turned on to.

    This feature worked perfectly in Windows 7

    No worries.

    Thanks for the actual name of the product from your laptop.

    Let me take a look.

    I will edit this thread to let you know what I found.

    The Intel Centrino Advanced - N 6230 is a wifi adapter that is compatible with your book which has Windows 10 drivers available. the driver is on the following link.

    https://communities.Intel.com/thread/59710?start=0 & tstart = 0

    You can replace yourself because it is easily accessible after removing the cover of the hard drive Bay. See page 21 of the manual at the following ADDRESS.  http://h10032.www1.HP.com/CTG/manual/c02842278

    I saw them on eBay for @ $20.00 USD

    http://www.eBay.com/ITM/new-Intel-Centrino-advanced-N-6230-Wireless-WiFi-Bluetooth-combo-card-62230ANHMW-/170958962681

  • Wireless does not work - Satellite A300 model PSAGCA

    Hello

    My built-in wireless does not work on my laptop. I called the customer service line, his fees to fix the problem but to no avail. Now, I have to use the wireless adapter to use internet which is not the way I wanted to. Can someone help me please how to do my job with built-in wireless?

    Thank you

    adoolan

    + The message was edited: model number added to the object.

    Hello

    Please tell us which laptop model you have and what operating system is preinstalled.

  • Re: Wireless does not work on the Satellite L505-13N Windows7 Professional 64-bit

    Hello

    I just got a Satelite L505-13N and upgrade to Win 7 Professional. The Wireless does not work. It seems that the driver is not yet installed.
    FN + F8, that should give me the option to turn on/off Wireless does nothing and the wireless on the laptop light is lit (orange color).

    What should I do?

    Thank you

    George

    Wait a moment George.
    What do you mean with upgrade? Did you do your own installation of Win7?

  • Satellite L40-17 t Wireless does not! Win 7 32 bit

    Hello, my name is Alex. I have a problem with Toshiba L40 - 17 t wireless driver.

    So 3 weeks ago I got windows 7, WiFi worked fine, had no problems with it.
    Recently I reinstalled windows 7, and now my wireless does not work. It is said that no connection is available, even if the distance between my laptop and the router is 10 cm.

    I tried windows 7 driver newest---> does not
    I tried windows vista a newer driver---> does not
    I tried the windows xp compatibility mode---> does not

    Lucky my local network works, and I can't access internet, but I also want to use the Wi - Fi function.

    My wireless card is Realtek RTL8187B.

    I tried the drivers from realtek site too, they are not no longer works.

    However, I remember before you reinstall windows 7, I looked at the version of the driver and its date was around 2008. I have not found all the drivers for Toshiba L40 - 17 t, difficult 2008. I hope someone can help me solve my problem.

    Thanks in advance,
    Alex

    > I tried drivers from realtek site too, they are not no longer works.
    Is this means that wireless network adapter is not installed and recognized properly in the Device Manager?
    In the Manager of devices-> network cards, you should see the wireless network card. If there is no yellow exclamation point and then the wireless network card is installed correctly and that the driver is working

    > I have windows 7 ultimate, wireless worked fine, had no problems with it.
    Recently I reinstalled windows 7, and now my wireless does not work. It is said that no connection is available, even if the distance between my laptop and the router is 10 cm.

    This suggests that there is s configuration problem.

    First of all; Are you sure that the WiFi was enabled? Using FN + F8, you can enable the wireless network adapter. If the FN buttons would not work, then you must install VAP (value added package) and Flash memory card Support utility. If you didn t find these tools in the pilot L40, please check the new generation of portable devices such as L500 or newer.

    On the other hand; are firewalls, antivirus software pre-installed that could affect the connectivity? Check it; I've been reading about similar problems, and finally a firewall (like zonealarm) was the problem!

    Following; Do not forget that you have configured the wireless correctly; use the good encryption and password; for testing purposes, you can disable the security settings on your router and may attempt to connect without the use of encryption.

  • Satellite Pro L40 Wireless does not and wont stop correctly

    Hello
    just got a Satellite Pro L40-15 1 week ago and it's been downhill.

    The Wireless does not work (and yes the switch is activated and drivers installed). Sometimes windows recognizes no device when I boot.

    And when I stopped he said blocking down, but crashes just on this screen.

    Now, I'm an advanced user, so I've tried many things. Can anyone help?

    Thank you

    As a first step, I would recommend to use the Toshiba Recovery CD and renew the operating system.
    Then update the Vista of the State. I mean to install patches and fixes Vista all published.

    Check this thread:
    http://forums.computers.Toshiba-Europe.com/forums//thread.jspa?MessageID=107665

    Here you can see that a missing patches can have a bad influence on the wireless network card and the entire operating system!

    Good luck

  • Tecra A7 - Intel PROSet / Wireless does not respond to the stop

    Hello

    during shutdown of my Tecra A7 the Intel PROSet/Wireless does not react, but must be completed manually.
    The last such Intel driver published by Toshiba download would help solve this problem?

    Thanks in advance for your support!

    Best regards
    ClausP

    Hello Christmas

    You can try to remove Inter PROSet and use the Windows settings for WLAN configuration.

    I don't have this problem, but you can also try installing the latest version of the Toshiba support page.

  • Satellite L500D-163 - Wireless does not

    Laptop: Toshiba Satellite L500D-163 (with card wireless 802.11 b/g/n)
    Router: Pirelli Discus (having support 802.11 b/g).

    Hello

    I bought a portable Toshiba, Satellite L500D-163, two days ago.

    Windows 7 and Ubuntu Linux 10.04, the Wireless does not work. It shows all the available wireless network neighborhood, including mine, but it connects to my network.

    I also have an Acer laptop that connects to my network wireless without problem.

    I placed the Toshiba laptop side by side with my Acer laptop and tried all the options:
    802 11b, 802.11 g - WEP, WPA, WPA2
    with simple passwords of the style: "00000000".

    and SSID wireless to the router changed something as simple as "abcde".
    Computer Acer laptop connected without problem in all cases, but Toshiba didn't connect.

    In Windows 7, the connection information appears as connected but 'Limited' and the software Toshiba says that the laptop is not getting an IP address.

    I manually entered the IP address (192.168.1.2), subnet mask (255.255.255.0) and the default gateway (192.168.1.1 router =) below the configuration in Windows 7 wireless card, but it did not work.

    The laptop must support Toshiba, or y at - it an incompatibility with my router?

    Thank you.

    Great! Thanks for that!

  • Wireless does not work - new installation Win7

    I had to reinstall Win7 64 bit. Wireless does not illuminate. Giw610.exe driver of Lenovo is not accepted. Device Manager does not indicate that there is a wireless card. However, I can boot Ubuntu and it recognizes the wireless card and it works perfectly fine. Any suggestions?

    I finally found the right driver wireless_test_x64_4005996.exe

  • G50 - 70 Wireless does not not at startup and virtual machine

    Hello

    IM here.im again faced a problem in wireless.i can not access my lenovo g50 - 70 bluetooth, wifi at startup (live cd) and in virtual machine.please help its really annoying...

    Hi Angad,

    Welcome to Lenovo Community!

    According to the request, we understand that you are facing problem with wireless does not not on your laptop G50-70.

    If Device Manager check the wireless device is detected, also check in the BIOS if the WIFI is enabled.

    Check if there is no exclamatory mark in wireless devices.

    Also check if there is software installed access connection.

    I hope this helps. Post back if the problem persists!

    Best regards

    Ashwin.S

  • Wireless stopped working, the error message says "this wireless does not work on this computer ' even if another computer at home has no problem with wireless services.

    My computer stopped working wireless, the error message says "this wireless does not work on this computer ' even if another computer at home has no problem with wireless services.  I've tried everything and my router is intact.  My Protection of Kaspersky flags are gone from green to red and says threats have been detected. What should I do to get back on the wireless.

    original title: Wireless not working not

    Hello

    1 have had any changes made on the computer before the show?

    2. what operating system is installed on the computer?

    Method 1:

    Check the link and try to run the troubleshooter to check if it helps.

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Method 2:

    Try to run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  • I can only connect to the network via a wired connection. Wireless does not connect.

    Wireless does not work but internet will work when plugged into router direstly

    Wireless does not work but internet will work when plugged into router direstly I reset my router repeatedly and still will not work.

    Not exactly what OS you use so here are some links to help you get started. If you need assistance with any of these steps please let me know. Thank you.

    http://support.Microsoft.com/kb/870702

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-finding-wireless-networks

    http://TechNet.Microsoft.com/en-us/network/bb530679

  • Wireless does not illuminate. DV6000, vista.

    Hey.

    Last night my Wi - Fi worked great. This morning it won't turn.

    The switch on the front of the laptop is turned 'on', but the light is orange, indicating its judgment.

    The HP wireless assistant does not swing top/load.

    I uninstalled and reinstalled the wireless assistant as well as Broadcom W/LAN drivers, but still having the same problem.

    I did a system restore 3 times, each time being a later date, but still having the same problem.

    The internet is fine. IM using my laptop right now via a cable ethernet and shes works fine, but the Wireless does not work.

    Updates Windows and HP have no new update for me.

    I just sent an email to HP about this problem, about 10 minutes ago.

    My guess is that the HP wireless assistant is at fault, but I can't seem to fix the problem.

    Everything else on the laptop works very well.

    Any help/info would be greatly appreciated!

    My cell phone Details...

    Windows vista Home premium.

    DV6448se Special Edition AMD Turion 62 x 2 running.

    Check out the page of the Extension of Service limited HP to see if your model has a known issue with the wireless adapter and see if she is eligible for a free repair.

  • I have re-installed Windows XP. My wireless does not, any more than my ethernet connection. What should I do?

    I have re-installed Windows XP. My wireless does not, any more than my ethernet connection. What should I do?

    original title: why isn't my laptop recognize the eathernet link?

    Go to your computer manufacturer's support web site
    and search for the Windows XP drivers for your specific computer or motherboard model number.

    If there are Windows XP drivers, then download to a folder on your hard drive and burn it to a CD/DVD.
    Then, after installing XP install all device drivers, start by installing the card mother/chipset driver first,
    then the SATA, Audio, USB, LAN, etc, drivers.

    List of computer manufacturer support sites:
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

    If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

    Graphics/video drivers:
    Check the download site of the manufacture of the graphics card for the newer Windows XP drivers for your card.
    ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
    NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

    J W Stuart: http://www.pagestart.com

Maybe you are looking for

  • Bar/toolbar to Firefox address UI is out of proportion and in all directions at random

    As the title above, the address bar goes in all directions at random by reviewing every minute or so. The question is not limited to a single site (i.e. not just Youtube), and it does not always occur on all pages on a site (i.e. a Youtube video may

  • Delete a search engine

    I hate to be the search engine by default first in my list of Yahoo. Go in "subject: config" and change the default engine it is only temporary, as he returned to Yahoo after a full installation of Firefox. I tried to go to the Firefox program folder

  • Menu popup toolbar disappears immediately after moving the mouse.

    Can I call context menu on toolbars, but now when I move the mouse to select an item listed, the menu disappears, preventing me from making a selection. Yes, I have search and yes I found a lot of topics with the same problem. None of them have any s

  • How recover Vista after installing Linux Enterprise Desktop from Novell?

    Hello world! Please can someone help with this problem. How can I recover my windows which I lost due to the installation of Linux on my windows. I tried too much time go by restarting and pressing f8, but this recovery option does not lead me to go

  • Service pack 3 "0x8007054F.

    Error code: "0x8007054F. During the beginning of the installation of the Service Pack 3... an error message appears which States: "the f:\windows\system32\smss.exe file is open or in use by another application." "" Close all other applications and th