Pavilion DV6-6119wm fingerprint reader problems

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• HP Pavilion dv6 QJ916AAR: fingerprint reader problems

  Hello

  This is my first post so I apologize if it appears in the wrong place. I'll have a problem with the fingerprint reader and HP simple pass identity protection software that came with my Dv6-QJ916AAR. For some reason any all of a sudden since this morning it will not work. There is no light on the sensor, and it fails every time and movement. When I run the single pass software and go to the fingerprint section, it shows the fingerprint reader is not connected. Interestingly, when I go to Device Manager I see no biometric devices listed under there. I read on another thread that some options below biometic devices in Device Manager solves the problem.

  I already tried pass Simple uninstall/reinstall the Recovery Manager and also uninstalled and updated validity sensor but still no go.  Here are some other details:

  Laptop model: Dv6-QJ916AAR

  Operating system: Windows 7 Professional 64-bit

  I can't find any other information on how to solve it. Can anyone help?

  Thank you!

  Hi @elwerphaly,

• Pavilion dv6 3325dx fingerprint reader

  I changed the system OP of Win7 Home Premium to Win7 Ultimate 64 on my laptop.

  I lost the magnitude of the volume of the screen, the mute button does not illuminate on white, the fingerprint reader does not work.

  I checked the troubleshooting system and it seems that everything is fine.

  Nemo999 wrote:

  Thanks Erico.

  I have futher guestion. The fingerprint reader works already but not light white shot as before. What is the problem? Where can I find software for the balance of volume for the screen?

  Thank you very much

  Nemo

  Try to install the HP SimplePass sotftware.

  I'm unable to locate the OSD package that includes the screen volume on among the drivers available on the web portal of support.

• Pavilion DV6-6119wm drive optical front

  I'm looking to sell my HP Pavilion DV6-6119wm, however, the optical drive does not work. I am able to find the optical drive without problem. What I need is the cover that goes over the optical drive. I can't find one on eBay and HP PartSurfer. Does anyone have an idea where I can get a. Now, it has been broken. I thought that if I replaced it, it would increase the value of the computer. PLEASE HELP ME! Thanks in advance!

  I've never seen someone selling a front plate in itself. Why not just buy a whole replacement drive?

  Of course as soon as I say that I find the façade on eBay:

  http://www.eBay.com/ITM/HP-Pavilion-DV6-6000-15-6-OEM-DVD-RW-optical-drive-faceplate-bezel-/321584800739?PT=LH_DefaultDomain_0&hash=item4adff2a3e3

  Or all:

  http://www.eBay.com/ITM/HP-DV6-6000-DV6-6108US-CD-RW-DVD-RW-burner-drive-DS-8A5LH-574285-HC1-659966-001-/161492413164?PT=LH_DefaultDomain_0&hash=item2599b2aaec

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP Pavilion dv6-6119wm HDMI and VGA works do not both together

  Good evening, I have a laptop HP Pavilion DV6-6119wm Quadcore with AMD Radeon graphics card, which includes a VGA port and an HDMI cable. Together they are so close that you cannot connect both at the same time, but as I needed this so much, I cut the part on the side of the VGA cable to connect the two: the VGA and HDMI cables. Now they are connected.

  The runtime separately, they work very well: HDMI works ranging from office with the laptop screen and VGA works too big office that stretches with the screen of the laptop, but I want to run the extended desktop on the 3 displays: the laptop display, vga and hdmi. I tried to put parameters "- display - screen resolution" on Windows7 and when I try to "Extend the desktop to this display" if she s HDMI If VGA is work or vice versa, I get: "cannot save the display settings.

  Is the function of the use of two video cards at the same time is available? So then I m something wrong on the parameters, and if not, I'll have to look for an alternative to the extension of the workstations.

  Thank you.

  Roberto

  Hi Tan60, I did some research for you and I found a link that I think will help with the problem you are experiencing. Please click on the following link and follow the path to the document that is located outside of HP.  http://goo.GL/L2bZNN

  If you have any questions or concerns, feel free to write again and I will continue on with more research on this issue.

  Thanks in advance

  Waterboy71

• Can I replace the processor of HP Pavilion dv6-6119wm?

  Can I replace the processor of HP Pavilion dv6-6119wm?

  I don't know if it is integrated.

  Thank you

  No if you do not replace it you need to get an AMD... the AMDs all have the same type of socket and the Intels are completely different.

• HP Pavilion dm4-1060us of fingerprint reader problem

  Hi, I've recently messed around with the path under system variables setting (computer Start > R.Click > properties > advanced system settings > Environment Variables) and now I can't connect using my fingerprint reader.  If someone could tell me the value of default path under System Variables I would be very happy.

  Thank you

  jschuster08

  I don't have the same model but a similar model serial DM4. The value of path I have are:

  %COMMONPROGRAMFILES%\Microsoft Shared Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;c:\Program files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\12.0\DLLShared\; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\x64; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\

  If the problem persists, I suggest you just to do a system restore and restore the system at a time when it is working properly. See the following link for the procedure:

  http://support.HP.com/us-en/document/c00807369

• Pavilion DV6-6190SP: A reader of fingerprints for purposes of programming

  Hello world

  I want to know if it is possible to use the fingerprint reader integrated with my laptop for programming purposes?

  I'm going to start a University project that requires a fingerprint sensor and it would be really nice if it works.

  Thanks in advance!

  LastPass tried but failed:

  https://helpdesk.LastPass.com/multifactor-authentication-options/fingerprint/

  Click on the fingerprint reader not detected? > WBF pilots of the validity.

  Shane.

• HP DV6 - 6b12ed Fingerprint reader not detected.

  I have a HP DV6-6b12ed with Windows 7 Home Premium 64-bit.

  Everything works except my fingerprint reader.

  I tried installing the drivers on the website of support & drivers HP, but did not work.

  I tried to install software like Simplepass identify Protection and DigitalPersona digital.

  But when I try to configure my print it says that it is not detected! (See screenshot below).

  Also when I start windows, it says it is scanning for the fingerprint reader, finally what he say not detected.

  I have no idea what causes the problem, when I go into the Device Manager, it says that biometric devices is installed correctly (with no. "!" inside).

  See screenshot:

  http://I41.Tinypic.com/3131ulx.PNG

  http://i43.Tinypic.com/30mon86.PNG (it says not detected)

  If you need any additional info, I will answer as soon as possible for you.

  I already got a few topics below:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-simple-pass-not-working-HP-Pavilion-dv7-notebook-PC/TD-p/985071

  I had to activate a service as 1 guy says about this.

• HP Pavilion dv7-4020sa - fingerprint reader not detected

  Hi had this laptop new Nov 2010... HP Pavilion dv7-4020sa product number WR867EA #ABU

  warranty expired dec 2011.

  Until this afternoon everything was fine, but to turn on my laptop an hour ago, the integrated fingerprint reader is no longer detected.

  Also get an unknown usb device with problems appearing in Device Manager...

  Uninstalled the usb device and connected to the Internet via ethernet... but when I reconnect via wifi, usb device reinstall itself... ???

  Attempted to restore backups, repaired and even uninstall and reinstallation of HP Simplepass... all with no impact in this regard... I have still some no activation sensor of joy... .He tells me the fingerprint reader is not connected.

  The laptop is not fallen, bumped or mishandling somehow.

  I am running the latest version of Windows 7 Premium, with all the updates that are installed via the HP Wizard. My security suite is Kaspersky 2012... and I even disabled by attempting a restore of the system... restoration returns with a file that are not accessible, but does not tell me which file?

  I have no virus or malware on my laptop

  Help, please... It's driving me crazy...

  Thank you

  Hey Midsyork,

  Looks like you run Digital Persona SimplePass flavor.

  Two things to try, in order:

  • Hard reset
  • Remove and reinstall the validity sensor driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  Check the software...

  If it still does not work, go ahead.

  • Control Panel > Device Manager > biometric devices > Validity Sensor > uninstall > delete
  • Reboot ...

  Validity Sensor V2.1.0.2

  • Install the validitysensorDriverinstallationpackage: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  This can kick things hard enough to restore the Digital Persona software.  You can hit him harder, but first...

  ======================================================================================

  What about the rest...

  You could consider running a full system scan.  I'm a demon for this.  I like a healthy file system.  It cannot solve the problem, but it will ensure that the issue is not a messed up system files, which CAN cause all sorts of unpleasant and troubled issues.  You do not really have to 'look' like a mother hen during analysis, look at the logs or 'DO' something.  He's going to take care of yourself and try to fix what it can.  The only time where that must involve it is things do not go well...  Is there a doc to help at the end to tell you what does this thing.  It is not harmful and, unless your system is broken, and it's going to die anyway, it will only make things better than they are now.

  scannow SFC

  Analyze and fix the system.  The sfc/scannow command. who will do - it will scan the operating system, looking for corrupted files and inconsistencies; He will replace or repair everything he can.  If it finds corrupted programs or libraries, it will try to correct them.

  • Start menu > all programs > Accessories > right click on guest > select ' run as administrator'
  • In the command prompt window, type (or copy / paste) sfc/scannow , and then press enter.

  (Note the space between sfc and the ' / '.)

  The sfc scan will report its findings and you can look at the results:

  • Open an command prompt (it doesn't have to be as an administrator):
  • Use the command copy to create a copy of file readable by the output:

  %windir%\logs\cbs\cbs.log copy %userprofile%\desktop\cbs.txt

  If "scannow" does not properly complete, try running:

  SFC /verifyonly

   

  Copy the results to a text file, extract the output file in Notepad and look for errors that could not fix the full scan.

  Help file for the System FIsland Checker command:

  The Windows Vista or Windows 7 System File Checker tool

  ====================================================================================

  Good luck!

  I hope this helps!

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• DV6-6119wm: HP Pavilion dv6-6119wm - replace the hard drive with a hard drive from a laptop Gateway

  OK (deep breath). I have a dilemma, and I hope that you all can help me.

  First of all, the HP laptop in question is a dv6-6119wm QE069UA #ABA, Windows 7 Home Premium.

  A month ago, it began overheating and then blue screened on me with a fan error. I ran it while I was getting this error, which was a mistake, because according to me, he has finally caused the hard drive failure after enforcement of reset factory several times. But I'm getting ahead.

  I replaced the fan and the heatsink myself. Another factory reset. Downloaded and installed all the updates of windows. Ran great for like a week with the exception of the fault 1 hard disk when I ran the Start Up Test.

  Then when I restarted yesterday... He's dead, so he is dead.  Apparently, the hard drive failed completely and comes only a black screen telling me it cannot start.

  So, I have this other model of Gateway laptop, NV55C26u which has stopped charging. I had to put it away and don't worry. I got out the hard drive and tried HP successfully. ! Sorta.

  It considers that the HP is a gateway and as a result, none of the drivers are there for all the good stuffs HP. It cannot connect to the internet and does not recognize the USB flash drive. (I had downloaded all the drivers on another laptop and put them on a pious flash drive I could convince the hard drive it's HP again). Another hard drive WILL work in the dv6, and I had no errors on startup it upward.

  I have no recovery discs or store bought Windows 7, all came with the laptop preinstalled. But I don't have my key to the label.

  Then what should I do? I'm not exactly tech savvy, I know just enough to be dangerous haha, but I tend to go glassy when things get too technical. I thought I could get something Microsoft to reinstall my Windows but I guess they closed this path down a few months ago.

  I have access to 2 other laptops, both HP. A QE304UA of Pavilion G7 #ABA with Windows 7 Home Premium and a HP 250 G2 Portable F7V84UT #ABAwith Windows 7 Professional.

  So basically in order to encapsulate this novel to the top, which can do here to fix my dv6? How can I convince this other HDD HP rather than Gateway? I can create something from one of these other HP laptops? Download something somewhere? I don't want to have to buy Windows again. I love this phone and need her in my life as a game.

  Please help me

  You must do a clean install of Windows on them. The hard drive has drivers for completely different material. Too bad that you did not have your drive to retrieve the value. It would restore the hard drive to HP with all the drivers/software installed. It would depend if the hard disk is at least the same capacity or larger than the original. Recovery discs are reluctant to a smaller capacity hard drive.

  You can order recovery Medai for about $16:

  https://h10025.www1.HP.com/ewfrf/wc/mediaOrder?cc=us&LC=en&productOid=5173064&softwareitem=656000-002

  ==================================

  If you can read the Microsoft Windows 7 of 25-character license key, you can download a Windows 7 ISO file to burn to a DVD or USB flash drive. The version must match that's installed on your PC as shown on the sticker COST Microsoft fixed on the bottom of the laptop. Like Windows Home Premium.

  Links to downloads of Windows 7 ISO files:

• Hi all, I have a HP Pavilion DV6, is stopped reading DVDs and now reads CD HELP Please!

  OK so I have a HP Pavilion, about 3 days ago, that he has stopped reading DVDs now it only reads CD? Any help is appreciated

  Thanks in advance John.

  Data sheet: HP Pavilion DV6, Windows 7 Home premium, 3 GB ram, 277 GB HDD main, 21GB HARD drive named RECOVERY, 99 mb HARD drive named HP_TOOLS, ATI HD4250, ATI hd5470, amd turion x 2, wifi all the ordinary, dongle bluetooth etc.

  Thanks again!

  If the Microsoft Fixit does not correct the problem by removing the upper and lower filter drivers, then the device is not so fully operational...

  It's aid. Now, you know that it must be repaired or replaced.

  To fix your DVD player, there is no silver bullet through the ethernet. Of course, if you want to be Mr. Fixit, just find out what laser is bad and replace it.

• Satellite X 200-21dts: fingerprint reader problem

  Hello world

  I was hoping that you can help me solve my problem. Today I bought the new Satellite X 200 - 21dts, the registration of the user in Protector suite QL I get the message * ERROR of DIGITAL fingerprint SOFTWARE * ' an internal error has occurred (pt: tfmerr-1001). "
  Updated all drivers, resettled, but nothing helps. So, anyone know how to solve this problem, or maybe it's the hardware problem?
  Thank you

  My Tecra have same fingerprint reader and occurred error tfmerr-1081 about 6 months ago. someone help me please.

• Pavilion DV9700: DV9700 fingerprint reader Cable

  Anyone know where I can buy the cable that is for the reader to fingerprint on a Pavilion DV9700 laptop?

  Thank you

  Don

  @BigD1967

  I can give you a starting point:

  The maintenance manual lists the part numbers.

  Excerpt:

  For use in computer models with Intel processors:

  • Equipped with a fingerprint reader (includes the TouchPad, TouchPad cable, fingerprint card reader and fingerprint card reader cable) 448011-001
  • Fingerprint reader Board (not shown; includes Board cable to the fingerprint reader) 448012-001

  For use in computer models using AMD processors:

  • Equipped with a fingerprint reader (includes the TouchPad, TouchPad cable, fingerprint card reader and fingerprint card reader cable) 450852-001
  • Fingerprint reader Board (not shown; includes Board cable to the fingerprint reader) 450853-001

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• Pavilion dv6 sd card reader does not work after upgrade to windows 8

  Hello

  My card reader SD HP Pavilion dv6 does not work after windows 8 upgrade (6 months ago). Previously, it was working fine when I was with Win 7 (which is the default OS with this laptop).  I don't find the device in Device Manager (under the peripheral system or hard drives). Read the similar section in the HP forum, but it did not help as much as the device is missing in this case. Can anyone help?

  Hi SanSam.

  Thank you.

  Install the driver from Realtek for Windows 8 card reader.

  Please post your results.

  Best regards
  ERICO