Windows 7 automatically created ' Support' user account

I have no idea how a user called 'Support' is created sometimes when I boot.

I have a machine at home, and I'm the only person who uses it.

The 'Support' user has administrative privileges also, so it worries me.

I delete the user account and all the files, but the 'Support' user keeps returning.

(1) how can I find out what is creating this user?

(2) is this normal user?

'Support' is not a built-in Windows account, but the manufacturer of your may have loaded a process that creates this account. Here's what you do:

1. click on start.
2. type the three letters cmd in the search box.
3. press on Ctrl + Shift + Enter
4. click on "run as Administrator".
5. type the following commands and press ENTER after each:
net user support
(To see when this account was last used)
NET user support 1234abcd
(To change his password to 1234abcd)
net user support / active: No.
(To disable the account)
net localgroup administrators support/delete
(To downgrade the account)
net user support
(To examine the following properties: when used last, when password was last value, if it is enabled, the group memberships)

Run the last command once daily in order to get a handle on the situation.

Tags: Windows

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