Windows 7 Bluetooth audio problems

I bought a Sony SRS - XB2 Bluetooth speaker in the USA. I'm trying to use it to listen to music from my computer laptop runing windows 7. The speker is recognized but you are asked to install the drivers and when I access Sony supports, they say, that this speaker uses no drivers. The spaker work well in my good smartphone.

I also tried it with other devices bluetooth speaker and still unable to play music. Windows recognizes the speaker, but they ask driver that does not exist.

Can someone help me to know what you?

To help you more on this, we would like to ask a few question related to your query:

  1. Have you tried to download and install the latest version of the driver Bluetooth for your computer?

If you have already installed the latest version of the Bluetooth driver for your computer and the problem persists, we suggest strongly you please contact Sony speakers, Sound Bars & Docking Stations.

Kind regards

Tags: Windows

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