Low audio problem Windows 7

Hello

This is my first time to a post here, so I'll get to the point.

So, recently, I just had a virus on my laptop, everything is resolved except my audio problem.

I had to go into "Safe Mode" while the virus was LURKING in my laptop, I had deleted some unwanted files

It comes from the virus.

ACCIDENTALLY, I deleted half of what was in my "common files" folder witch was located in:

C:\Program Files\Common Files

I have still a few other folders inside this folder... I used to have a lot, and I think that some of them were important.

Only after that when I rebooted my computer, I realized that my audio seemed low. (My volume was 16% and it is always

the volume loud enough and perfect for me).

Also, YES, I tried the troubleshooting method everyone does, and it is always at low volume.

It does not solve the problem. The same day, I caught the virus, it was withdrawn after a few hours, so all is well.

Well, there you go, that's my problem. Please any help would be appreciated!

Hello

Thanks for the reply.

In this case, I would say that you want to run system restore to recover all the files. After that, if you have any problem of virus.

Let us know we will certainly help you.

Refer to:

http://Windows.Microsoft.com/en-in/Windows/system-restore-FAQ#1TC=Windows-7

Note:

When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

I hope this helps.

Kind regards
Anusha

Tags: Windows

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