Windows 7 Build 7601 appeared in the lower right of my black screen now!

results of the diagnostic tool are:

Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->

Validation code: 50
Validation caching Code online: n/a, hr = 0x80070005
Windows product key: *-* - JTGY9 - HRH4X-BXBFR
The Windows Product Key hash: pmAISgxKpcN7VAbC3P4z4lJz4es =
Windows product ID: 00359-114-3219643-85494
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D76843F9-17FD-42C1-A785-4D0FFBD887C1} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium purchased through Amazon
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120503 - 2030
TTS error:
Validation of diagnosis:
Resolution state: n/a

Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002

Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002

OGA data-->
Office status: 100 authentic
Microsoft Office Professional Edition 2003-118
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->

Other data-->
Office details: {D76843F9-17FD-42C1-A785-4D0FFBD887C1}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-BXBFR00359-114-3219643-854945S-1-5-21-1071583608-3273441771-3959865798Dell Inc.                OptiPlex GX620 Dell Inc.                A1120061130000000.000000 + 000A6D83B07018400FC08090409GMT Standard Time(GMT+00:00)03100118Microsoft Office Professional Edition 2003117201E3246CAEF0C+ B7lU66aKvULnvTSzlUYQwIBkz0 =70145-OEM-5790284-392426

Content Spsys.log: 0 x 80070002

License data-->
On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 46 ' to display the error text.
Error: 0 x 46

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 7:20:2012 20:16
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:

--> HWID data
Current Hash HWID: NAAAAAIABAABAAIAAAABAAAAAQABAAEA6GHI/4The + b2qdgAbgv5I5H4rfs8gPpTn1qbsOw is

Activation 1.0 data OEM-->
N/A

Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL GX620
FACP DELL GX620
HPET DELL GX620
STARTING DELL GX620
SSDT DELL st_ex
ASF!   REFERENCE DELL GX620
MCFG DELL GX620

Any help / advice please?

Mojorissin

Howdid you try to solve your problem before - probably your best chance immediately to determine what you have done is to try to use the system to a restore point before you start that.

If the system restore fails, let us know and we'll see what we can find.

Tags: Windows

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    Other data-->
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    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
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    Office status: 109 n/a
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    Other data-->
    Office details: {6C2EA258-E051-4177-81E2-FFE965BE026D}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-2BT4J00359-OEM-8992687-000152S-1-5-21-1173309323-606346481-3968593654SAMSUNG ELECTRONICS CO., Ltd.. Q330                       Phoenix Technologies Ltd. 03UU. M002.20100708.WZW20100708000000.000000 + 00063DE3C07018400FC08090409GMT Standard Time(GMT+00:00)03SECCSDLH43STAR109

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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-2057-7601.0000-3032011
    Installation ID: 008275367093604040748126005294827213486501520761357780
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 2BT4J
    License status: Notification
    Notification reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trust time: 2011-10-30 14:01:21

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 9:26:2011 13:40
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: MAAAAAEAAgABAAEAAAABAAAAAwABAAEA6GFotr7FmlHwCbhhTpSI3fp9lPXIq1xd

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CALPELLA
    HPET INTEL CALPELLA
    START PTLTD $SBFTBL$
    MCFG INTEL CALPELLA
    SLIC SECCSD LH43STAR
    SSDT PmRef CpuPm

    Make sure that you type the key correctly.

    Some characters are not used as 0 and o. try Q instead. (or D)
    often combined characters are B and 8
    G and 6
    Then I tried to activate by phone you said but when you run slui.exe 4, all I get are the options:

    (1) buy a new product key online
    (2) type a different product key (which brings back me to the starting point)
    (3) contact Microsoft to help solve this problem (which I do now).


    This is a normal behavior for an OEM SLP key. It will not work until your product key is changed.
    Also can I ask why so many people seems to be to get this problem too, even when their is real as well?

    In fact with millions of OEM sold this problem is rare. For the most part we don't know why this is happening.
  • "Windows 7 Build 7601 this copy of Windows is not genuine" and the slow boot after malware removal

    HP Pavilion dm4 my daughter recently started to take about 10-15 minutes to start, tell me that he had become infected by something questionable. It is currently running Windows 7 Home Premium SP1, with AVG free anti-virus.

    When we noticed the problem first, AVG has been disabled (probably by malware), and I could not turn it back on. He would not run a scan at all. I have scanned it with Norton Power Eraser and their free bootable scanner, nor identified any problems. I ran Malwarebytes in safe mode, and it found several files associated with Yontoo, which he deleted. I ran ccleaner, including the registry cleaner. At this time, AVG was returned to service, so I ran a full scan with it. AVG found several files associated with OpenCandy, which he deleted. A scan later Malwarebytes came clean.

    For now, the system seems to work fine, EXCEPT: there are still a huge amount of time to start - several minutes between each step. And now, the desktop appear intermittently a message which reads: "Windows 7 Build 7601 this copy of Windows is not genuine".

    I found a lot of discussion online about this error message, but it seems that each of them (which I reviewed) has a different twist to what I feel.

    Any suggestions for next steps? Thanks in advance.

    Marty

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {321485FF-2C7F-4DDA-9124-0D4D28670BB4} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {321485FF-2C7F-4DDA-9124-0D4D28670BB4}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-325666077-4022567897-4061562596Hewlett-PackardHP Pavilion dm4 Notebook PCHewlett-PackardF.0320100402000000.000000 + 000308A3407018400FC04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC10010012dV plus q6DdvhcKikFOSx4zqfTXcqyQ 42F7D29929DA716Microsoft Office home and Student 2007 81602-907-9420346-681571

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1242010
    Installation ID: 013924405414857934386442430671098625394201997583852710
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 2
    Trust time: 16/09/2014-18:10:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GEEOpAwSrwc9bTnDrV8XFxd

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-MPC
    FACP HP SLIC-MPC
    HPQOEM HPET SLIC-MPC
    START HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    ASF!   HPQOEM SLIC-MPC
    SLIC SLIC-MPC HPQOEM
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    ASPT HPQOEM SLIC-MPC
    SSDT TrmRef PtidDevc

    Marty

    To recover the files please see paragraph 7.4 in the link here:
    http://www.gerryscomputertips.co.UK/win7tips1.htm

    Alternatively, you can run chkdsk from the other computer hard disk.

    When you have recovered your data files you can restore settings.

    Another option could be to download a copy of windows, to burn a copy on DVD and try a repair installation. The sticker COSTS on the computer applies to OEM Windows Home Premium? -What is the 25-character readable product key?

  • Windows 7 Build 7601 not genuine after replacing the motherboard?

    I recently replaced a motherboard failed in our computer and now I get a "Windows 7 Build 7601 this copy of windows is not genuine" message.  Help, please.  Thank you.  Ed

    You have used the product key OEM SLP from the factory (which won't work) and not the key of the COA is located on the sticker on the PC.

    You must change the key of 25 characters than on the sticker (side cover of a desktop computer, lower compartment or inside a laptop).

    Try the following:

    Open a prompt (run as administrator) and enter:

    slmgr - ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX, then press 'Enter' (where XXXX is your key)

    then enter: slmgr - ato and press ENTER.

    Wait a few seconds, then exit command prompt. Now to see if your real, reboot if necessary and, even if it's not true they activate by phone.

    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) to select your "country" you are in the drop-down list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    Activation and registration of a Microsoft product
    http://support.Microsoft.com/?kbid=326851
    Windows activation: (888) 571-2048
    (888) 725-1047 or 800-936-5700

    J W Stuart: http://www.pagestart.com

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