Windows 7 does not open after the updates installed

Help, please. Computer my son makes the automatic updates today and now it does not start. It takes me to the blue Windows screen then appears a box that says "System Recovery Options". It has two options

Recovery tools 1-use by choosing an operating system (no present in the box). I tried this one and it did not work.

2. restore your computer using a system image, which does not either even though I know he created images of system. Please any information would be greatly appreciated.

Once I try these options from the dialog box get, with startup repair, System Restore, system image recovery, Windows memory Diagnostic and invites but not these wil do anything either.

What can I do so that he could start over again what can I remove updates?

Hello

Disable automatic restart your computer and check if there are errors displayed when the computer does not start. To disable automatic reboot follow the link below.

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Try the steps suggested by David Y post dated November 2, 2010 in the link given below and check if that helps.

http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/a6071159-db22-4076-b5d8-31f446dbdf32

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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