Customer CC does not open after the update/installation

Hello

I tried to upgrade to the latest version of the CC customer, but when I try to open it after installing it does not open and only told me (in German) "the program is not open.

Furthermore, I'm not able to open any other application such as bridge/Photoshop and Lightroom cloud without getting "Error 16".

I tried several steps to find the flaw, but for example, there is no log file to find an error; I tried to install with firewall/antivirus off but the same message popped up. I also changed the access privileges, but the result was the same.

I couldn't uninstall Adobe CC, because a message told me I still have other applications on my system.

I didn't uninstall my programs before consulting this forum - there you have an idea?

I'm on Mac.

Thank you very much

Thanks for your help - I'll make one last try or contact support technique adobe Monday.

I found this thread 16 error while using applications of the suite Adobe CC 2015...

and finally, it worked!

Tags: Adobe

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