Windows 7 does not recognize SimpleTech 250 GB external USB drive

I read the threads on this topic, and I've not seen anyone else able to get this working.

Just bought a new computer with Win 7.  Drive has worked on Win XP.  I checked in the Device Manager, but the real problem is that there is no driver for the Simple Tech drive.  They must have been purchased by Hitachi, simpletech is now a product and not supported.  Find it me hard to believe that an external drive USB 2.0 does not work with Win 7.  There must be another driver, that we can use to get this willingness to work.

Try other USB ports, still does not work. Restarted, on or off before and after the restart... nothing etc issues.  It shows in the device with a yellow Manager!, but can't get any further.

Interestingly enough it show a device "usb mass storage" under usb controllers.  See photo:

Is it really possible that this player will work with Win 7?

Thank you for your help.

Hello

According to the Windows 7 Compatibility Center, this disc is compatiblewith Windows 7.

You must download and install any additional software to make it work with Windows 7. Click on the link below and download the software for your hard drive.
http://www.HitachiGST.com/support/downloads/

Kind regards
Afzal Taher
Microsoft technical support engineer

Tags: Windows

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