Windows 7 does not start; Startup Repair won't work; Know last good configuration will not work

Windows 7 64 bit machine. Automatic Windows updates were installed during the night; has started acting strangely this afternoon.  After an attempt to re-start, got the "Windows Error Recovery" screen with the "Windows did not start. A recent message HW or SW change might be the cause".  When I try to 'Launch Startup Repair' a screen returns but just hangs.  When I try to "Start Windows normally", it brings back me to the Windows error recovery screen.  When I hit f8 for when you start to get the screen "Advanced Boot Options" and try to go into secure Mode or use the last good known Configuration option, each one brings back me to the Windows error recovery screen.

Any ideas on how to get this resolved?  Thank you!!!

Hello

The problem is since it will not run the startup from the Windows 7 disc repair you then you
need some kind of support, and the cause is likely to be material. A Dell thing you want to do
is to restore the system back to the factory plug 'IF' possible so it would be a good idea to save the
data before calling their (possible an another 'IF'). Try to put the hard drive in another computer
as the 2nd disc (best method) or in an external case USB (less likely to work) and then copy
data on removable media such as CD, DVD or other external USB drives.

Good idea to check with the technical support Dell, their online documentation and the Dell forums where he
perhaps others with the same problem.

Dell support
http://support.Dell.com/

Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

Dell forums
http://en.community.Dell.com/forums/
Other choices would be a real store of the computer performing the internal repairs (not the leeks and the glances at one
Best Buy or other stores). Of course if she has any warranty Dell is the best choice, and
can be in effect regardless of any warranty.

I hope this helps.

Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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