Windows 7 freezes for the right click devices and printers don't is not loading

I support for a local photography studio and built all of their computers. One of their photo editing machines faced some weird problems I can't solve.

It is currently running Windows 7 Ultimate 64 bit. About two months ago the mainly the user complained that a right-click on a folder or a file on the desktop would cause the computer to freeze. She also noted that devices and printers would not have been responsible. We finally just did a clean install of Windows, and that seemed to fix the problem...

.. .for a while.

About two weeks, the same two problems returned, now it is intermittent. The user declares every morning, she has him restart the computer several times, but then everything works very well for the rest of the day. But while it comes in the next morning, and it does the same thing.

I tried manually reset the BIOs, turn on Bluetooth Services (even if that computer does not all bluetooth devices) and play with Windows registry a bit, but because the problem is not compliant, it is very difficult to solve.

I don't know if it's a hardware or a Windows problem. All the tracks would be greatly appreciated!

Check the report viewer for all errors that occur.

Clean boot the PC and redo the test

Run a memory test and a test HD

Tags: Windows

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