Windows 7 - it won't let me download microsoft silverlight

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Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Please see the thread following possible answers:

Impossible to update microsoft silverlight (KB2416427), (KB978464)

Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

Tags: Windows

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    Hello

    1. what Internet browser do you use on your computer?
    2. that you get an error message when downloading a file?

    Method 1.
    If you suspect a virus activity I highly recommend to run a Scan of Virus online.

    Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.

    a. follow the link below to start the free online scan:
    http://OneCare.live.com/site/en-us/default.htm

    b. run the malware removal tool from Microsoft.

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    Also I recommend you to install the free security software from Microsoft. Which is easy to install and automatically updated
    Here is the link to download.
    http://www.Microsoft.com/securepc

    Method 2.
    If you use Internet Explorer 7 or later you can try the steps below and check if you are able to download the files.

    I would recommend you to optimize internet explore.
    See the article below for steps optimize internet explore.
    How to optimize internet Explorer?
    http://support.Microsoft.com/kb/936213
     
    b. If nothing works to solve the issue try reset Internet Explorer.
    How reset internet Explorer?
    http://support.Microsoft.com/kb/923737
    IE reset warning:
    Please note that reset the settings of Internet Explorer running resets all of the settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords.

    If the problem persists I would ask you to uninstall and reinstall Internet Explorer and check.

    Method 3.
    Check to see if the problem exists in Mode safe mode with networking. See the article below for the procedure safe mode in Windows XP
    A description of the options to start in Windows XP Mode
    http://support.Microsoft.com/kb/315222

    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • window repair virus won't let me not even run in safe mode system restore.

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    http://www.bleepingcomputer.com/virus-removal/remove-Windows-repair

    They have a program called rkill download that stops all the running processes. Allows you to prevent the virus from Windows repair. It will give you a file log and show you things that stop you. Write those down.

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    CCleaner: http://www.piriform.com/ccleaner

    Then I rebooted. That seemed to do the trick: I was able to update Malwarebytes again. I ran the program display offers the site computer network, and which unhid all files that was hiding the Windows repair virus.

    Again seems to work... thought it might be of help to you as well! Good luck!

  • My computer won't let me download or open most programs on my laptop

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    According to the description, I understand that you are unable to download anything.

    I would like to know some information.

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    2. You get no matter what error code or error message?

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