Windows 7 says "not genuine".
I recently reinstalled Win7Home on an Asus UX31A from the factory CD. Today Windows says "Windows 7 Build 7602 this copy of Windows is genuine. I tried to launch the MS tool to solve the problem and it does not give me the opportunity to resolve. The tool data below. Any suggestions on how to get my laptop to find out that it is really authentic? I also submitted a support ticket with Asus.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50
Code of Validation caching: 0x0
Windows product key: *-* - 2QWT6 - HCQXJ-9YQTR
Windows product key hash: PVjSC5x6njvqunmbCY3lOD7rYDo =
Windows product ID: 00359-OEM-8992687-00007
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C6683322-CCE7-4440-AE4A-98EA68A775C6} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.151230 - 0600
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
Installation ID: 090880891860108885935076693032257421317016694926834650
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 9YQTR
License status: Notification
Reason for the notification: 0xC004F057.
Remaining Windows rearm count: 3
Trust time: 02/02/2016-09:16:30
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
Beyond: PASS
Event timestamp: 2:2:2016 07:13
WAT Activex: registered
WAT administration service: registered
--> HWID data
Current HWID hash: MAAAAAAAAQABAAEAAAACAAAABAABAAEA6GHwBobPsLeYz4xsJLR8fKBZ7kko5ZZj
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG portable _ASUS_
FPDT _ASUS_ Notebook
Co-submission _ASUS_ Notebook
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
SSDT DptfTa DptfTab
LAURENCE INTEL SNB
I found the AC adapter that has the product key and it came after clicking on change the product key in the computer properties window. After waiting a minute or two, it valid and active properly. Thanks to you all!
Tags: Windows
Similar Questions
-
Windows 7 says not genuine after replacing due to lack of hard drive
Subject says it all. I ran the diagnostic tool:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - C9F4Y - F9T9G-J4J9P
Windows Product Key hash: S5SaepyJ7/STKYy12U0i5p1bBb8 =
Windows product ID: 00359-OEM-9805463-95100
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {534922F2-4EA8-433A-8617-5277081530CC} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\Ken\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{534922F2-4EA8-433A-8617-5277081530CC} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-J4J9P 8 S-1-5-21-1823306291-716973670-2727704413 the system manufacturer ,System Product Name American Megatrends Inc. 00359-OEM-9805463-95100 1503 20121114000000.000000 + 00083A53507018400F2 0409 0409 Time(GMT-05:00) Standard is 0 3 100 100 Microsoft Office Enterprise 2007 12 Nh + O7p + E5Ha5 8Lxn9JfFULj9GM plus 89388-707-9845457-65575 14 94436407C3F2586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-054-695100-02-1033-7601.0000-0392014
Installation ID: 009393657163413783476073619612301726064590633552207115
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: J4J9P
License status: licensed
Remaining Windows rearm count: 3
Trust time: 26/04/2014 22:30:33Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 3:17:2014 14:34
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: OgAAAAIABAABAAEAAQADAAAAAgABAAEACrbUnhU/vtRU + RAzXEE4mHbbPD139upFzu6 + pMK1HuRCGg isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1030 111412 APIC
FACP 111412 FACP1030
HPET 111412 OEMHPET
MCFG 111412 OEMMCFG
111412 OEMB1030 LASRYVITRAGE
SSDT A M I POWERNOWHi Kenj,
This problem may occur if you perform a hardware important change to your computer, such as upgrading the hard disk. If a major hardware change requires activatingWindows once again, you will be notified and will have three days to activate your copy of windows.
Another common cause of failed Windows validation occurs when you try to install on more computers than your license allows. For example, if you have purchased a copy of windows, installed on the PC more than one online validation may fail because the product key has already been used on another computer. Normally, the rule for most windows copies is that only one copy of Windows can be installed on a PC. Go toMicrosoftVolume Licensingto learn what your license allows.
I suggest you refer to the suggestions provided by Andre Da Costa replied on 9 December 2012 in the following link and check out them.
Please answer us on the State of the question to help you further.
-
All of a sudden my Windows 7 says not Genuine Windows?
My windows 7 says this copy of windows is not genuine... It happened all of a sudden what is happening?
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
----------------------
Have you installed a new hardware or software since you started facing this problem?Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.
What Antivirus utility you installed?
What's your date and time correct?
-
Windows Vista says not genuine after replaced motherboard
I had to replace my motherboard recently, and now Windows Vista said that it not a copy not genuine (although it is). How can I sort this?
If you have changed/improved your motherboard and it's a preinstalled OEM Vista license and that you have not done in collaboration with the computer manufacturer you have cancelled your vista license
Here's where repost them this diagnostics report
Questions relating to the Windows Vista Software Protection Platform - Non-genuine dialog boxes, problems of validation or software licensing services messages.
http://social.Microsoft.com/forums/en-us/genuinevista/threads
-
Windows 7 says not genuine, the product in use key
Why, after several months of use I get a message that says that my Windows 7 Ultimate is not authentic and that the product key is used by someone else when it is saved for me?
Your product key is blocked
Windows product ID: 00426-068-6093386-86089The ID of the product - 068 - indicates a not for resale MSDN account. If you are not the account holder and you bought it in a box at retail, the box and its contents is counterfeit. Request an immediate refund from the seller
For more information, see this:
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
And this:
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how these counterfeits are more, see:
http://www.YouTube.com/watch?v=hzqNNiOM0cs
You can buy a legitimate windows from a legitimate retailer.
Additional info by Christmas D Paton
For MSDN keys: -.
MS cannot act until a key hit a threshold (they won't say an outsider that this threshold is, of course). They then put it in the internal systems to ensure that all stakeholders are informed, just in case it was an oversight - then it gets into the queue for the next update of the system. I don't know how many times WAT control system is updated, but I guess that it is not more than once a week because of the admin and synchronization issues. The internal processes of MS could easily take a couple of weeks.
It therefore depends on how near the end of a list of vendors in sale you are and how much time he sells them.
Those cannier sell just enough to stay under the threshold of each product (subs MSDN include a large number of products), until they have maximized profits, then try and flood the market before disappearing into the sunset, responsible for your money. It can take anything up to a year or more.
-
Get a message saying that my version of Windows Vista is not genuine.
Issue of Windows Vista.
I just did a cover of my Toshiba Satellite A205-S5855 laptop, and it displays a message saying that my version of Windows Vista is not genuine. He asks me a key that I don't have. How can I solve this?
You need a key at the bottom of the laptop. If this is not the case, how did the laptop?
-
Original title : My computer says my copy of Windows 7 is not genuine. Help?
I got Windows 7 before on my old computer, but I made a new and tried to use the same code and its saying my copy of Windows 7 is not genuine and my only options are to buy a new one, but I can't do it, and I don't see why I should.-J' used Belarc Advisor and key code, it shows me as worth.
Windows product ID: 00371-OEM-8992671-00524
Windows product ID type: 2
Windows license Type: OEM SLP
Your windows is only valid on the computer, it was originally installed on. It cannot be transferred.You can buy a full windows installation on your motherboard retail retail.EDIT: added more information.) SLP OEM: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)
-
I get a pop up window that says that my Windows 7 is not genuine.
Genuine windows 7
I get a pop up window that says that my Windows 7 is not genuine. The computer came with XP and an upgrade to 7. I recently had the computer erased and reinstalled windows. However, since some only and now the error started appearing.To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, pleasePlease also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx -
my hp laptop has started to show a message that says that my copy of windows 7 is not genuine
My computer is showing a code build 7601 and said my copy of windows 7 is not genuine, the lap top is 3 years old and this message appears earlier.
OMG how stupid, lol, has always believed that I was smart, I thank you for your help, the love of this resource. Thank you once again.
Is putting the mas,
Derek
-
My computer says that my windows 7 is not genuine.
I bought a computer and it worked fine. Well now, it is said that Windows 7 is not genuine, it has Windows vista. Is it possible to get it back to that.
If you upgraded your hardware, it may have changed your hash table material to the point where it is no longer recognized. Was this the case?
-
Windows vista is not genuine, even if it is
After you download the update to vista SP2, WGA notification began popping and says that windows vista is not genuine. -bayabasgirl29
After you download the update to vista SP2, WGA notification began popping and says that windows vista is not genuine. -bayabasgirl29
Here's a r eply of Keith, Microsoft support, moderator, on this subject.
Date: April 29. 2010http://social.answers.Microsoft.com/forums/en-us/VistaInstall/thread/6efea9fd-70a9-4530-88c8-93fd7b2d5484If you need more tutorials...
Windows Vista Validation issues:
How to activate Windows Vista
http://support.Microsoft.com/kb/940315Activate Vista by phone:
http://support.Microsoft.com/kb/940315Request a genuine Windows support
http://Windows.Microsoft.com/en-us/Windows/help/genuine/submit-request?displaylang=enFor the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
-
My computer keeps giving me a message that my Windows 7 is not genuine.
Windows not genuine
My computer keeps giving me a message that my Windows 7 is not genuine. He came on my Dell and had Windows upgrade. When I reply to messages it says I can buy a genuine windows for $109. What is going on?Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
Did you of recent changes made to your computer installed as new hardware or software?
Did you install some registry cleaners? It can be a factor when Windows reports its not genuine, if you need to uninstall it.
What Antivirus utility do you use?
-
HP Pavilion 15 notebook pc WINDOWS 7 is NOT GENUINE BUILD 7601
PLEASE HELP ME TO SOLVE MY PROBLEM MY PRODUCT KEY WAS VISIBLE O HP SUPPORT ASSISTANT, BUT THE KEY TEN FIRST MARKED AS XXXXX XXXXX SO THAT I CAN NOT ACTIVATE MY SYSTEM. HOW DO I FIND
. MY WINDOWS 7 IS NOT GENUINE PLS HELP TY GOD BLESS US ALL
When you request support, please provide the number full name or product model of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.
The information requested above are at the bottom of your computer or inside the battery compartment. , Please do not include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.
It is normally the result of one or more corrupted files 'Activation' of Windows or a problem with the BIOS of the computer. Dell, HP, Toshiba, Sony, computers etc that come with the use of Windows 7 a pre-activation SLP/OA 2.1 System. This system requires a BIOS with an SLP/SLIC 2.1 table to activate a SLP 2.1 OEM Windows 7 product key and a "certificate" of SLP 2.1 OEM. If any on these is damaged or missing, Windows will become "non-genuine".
Back up all your personal data and files, then recovering your computer to a factory State. This should solve the problem. If this does not resolve the problem, you may have a problem with the SLIC table in BIOS. Please report back with the step that you tried and the results.
Alternatively, if you still can still read the product key 25 character on the Microsoft COA affixed to your computer, try to use it to activate your computer.
If you have any other questions, feel free to ask.
Please click the 'Thumbs Up' white LAURELS to show your appreciation
-
desktop screen is black... Windows Vista is not genuine
(Right hand lower corner... message): 'Windows Vista is not genuine' Build 6002. I tried to put in the product key (found on the back of my Pavilion dv 6000) without success... I get a message "invalid." I should be grateful if you would help step by step. Thank you.
Hello
This is normal when the system has not been activated. Contact Microsoft Support and explain to them. They will help you with the activation process.
To activate your product over the telephone, use one of the following numbers:
- Activation Office (United States only): (888) 652-2342
- Windows activation: (888) 571-2048
- TTY number: (800) 718-1599
- If you are an International customer, visit the following Microsoft Web site:Phone numbers for Microsoft Volume Licensing Activation centers worldwide(http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx)
- You can also find Microsoft Product Activation Center telephone numbers by visiting the Microsoft Web site at the following address:
Activate Windows on this computer
http://Windows.Microsoft.com/en-us/Windows/activate-Windows#1TC=Windows-7
-
Windows 7 is not genuine after canceling the process of upgrading Windows 10
Original title: 10 dirty Tower windows.
Without my consent, windows 10 has interrupted a program I watched and installed itself. He left no turn of my laptop. After installation and upgrade one came the message asking to accept or refuse. I clicked on the decline. The TI reinstalled windows 7. However, at the bottom of the screen, a message appeared.
"windows 7 build 7601 this windows 7 is not genuine ' why are they playing Weirdos? Windows 7 Home premium comes with my computer. Now how can I get the real Windows 7
Hi Linda,.
Thanks for posting your query in Microsoft Community.
- Have you tried the suggestions provided by Greg earlier?
If you haven't tried the suggestions provided by Greg earlier, do so and explain the matter to the representative. Also, you can view the following thread below link and view suggestions issued by Andre Da Costa.
Windows 7 Build 7601 this copy of windows is not genuine
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Maybe you are looking for
-
I downloaded mac os sierra and he said which drive you want to download this to and I clicked on the single disc he called untitled but then he said: this disk is locked. I also tried to reinstall os x before, and he also said that he is blocked how
-
Of attached Quick Look keeps you from downloading spam?
Hi useful Folk, 'Quick Look' attachments Mail preventing you from downloading spam? There are times when I'm trying to determine if an email with an attachment is legitimate, but I'm afraid of "Quick look" attachment lest it somehow temporarily downl
-
How can I remove links of website like amazon and ebay to my toolbar
Hi, how can I remove my toolbar Web site icons? Amazon and ebay added links to my toolbar icon. Thank you.
-
Outlook - error - Ox800CCCOd how to fix it?
I can't add a contact to Outlook Express and I get this coming upwards on the screen.
-
can I use the AMD Phenom II X 4 965 Black Edition Deneb 3.4 GHz Socket AM3 125 w HDZ965FBGMBOX processor Quad-Core processor in my machine even tho, the power is much higher then in the "processor upgrade info" at the top? It looks like the same ment