Windows 7: screen fades out randomly

My screen fades at random, at such a low brightness setting that it is impossible to read the screen. I noticed more when you use a browser (Firefox or Chrome), but happens randomly within other programs, or just at the time when I am on my desktop computer or looking in the files. When you use a browser, whenever I go to a new page, the screen fades quickly all down and light then back up again. Whenever this happens, it straightened until I hit the "Dim" key on my keyboard and it remains dim (not brighten up!). I already changed all the settings of brightness in my power management. I also looked in the Adaptive brightness settings, but it was not an option. This seems to be a drive adaptation that does not work properly.

If I restart my computer, the problem disappears and then returns at random in a few days, or sometimes weeks.

Thank you very much for the help.

Hello Annie,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. What is the brand and model of your computer?
2. you made any hardware or software changes on your computer before the show?

Thank you to provide detailed information on the issue and your efforts to resolve.

This problem may occur if the power settings are incorrect or damaged.

I would suggest trying the following methods and check if it helps.

Method 1:
Run Troubleshooter of power and control.
Reference:
Open the troubleshooter of power
http://Windows.Microsoft.com/en-us/Windows7/open-the-power-Troubleshooter

If this does not help, use method 2.

Method 2:
Please use the suggestions contained in this Microsoft support article and check the issue.
Reference:
Get the best display on your monitor
http://Windows.Microsoft.com/en-us/Windows/getting-best-display-monitor#getting-best-display-monitor=Windows-7

See also:
How do I display on my laptop brighter?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-make-the-display-on-my-laptop-brighter

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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