Windows 7 Ultimate, computer laptop Acer Aspire E15 built into the camera problem.

I have a strange problem.

I am running

The laptop model is

and first of all, as you can see - Acer only provides drivers for this model of laptop for windows 8, which is crazy because for ex I am running windows 7 on it or what do I do if I want to downgrade to windows XP, how to get drivers for my laptop?

So my web cam driver was automatically installed with windows, BUT there is a problem.

My camera only works with Skype and Firefox/Chrome.

Skype recognizes it normally:

but no other software can find and use the camera.

webcam7 even after choosing the webcam as a source gives just a black screen:

In addition to this, the windows software standard that normally comes with the windows called Camera - does not exist.

The camera appears under devices.

I tried to uninstall the driver. Install a new one. I tried everything I could find online, and nothing seems to work.

It's almost a new laptop and it's crazy that I can't use such a common feature as the webcam.

I'll send the same message to the customer of the Acers and see what is going, they say, but I reached a wall and do not know which can then do?

TNX for taking the time to read this and any effort to help in the future :)

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Hello

Please provide a detailed description of the issue with the screen shots.

I certainly understand the inconvenience caused to you. However, I appreciate really all your efforts towards the resolution of the problem.

In order to understand the issue more clearly, I'll ask you to provide me with the following information.

  1. You did it all hardware or software change on the computer?

There could be a possibility that this issue would have occurred due to the damaged in the system device drivers.

I want to provide you with the information that most Acer computers are preinstalled webcam application supplied by the manufacturer with the device. Uninstall and reinstall this application has helped many users of Acer for this problem to be solved.

I suggest you follow the procedure recommended in the article given below for that matter Acer support.

Webcam error message: camera not found

http://Acer--UK.custhelp.com/app/answers/detail/A_ID/9909/~/webcam-error-message :-camera-not-found

I hope this information is useful.

Please let us know if you need more help, we will be happy to help you.

Thank you.

Tags: Windows

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